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Published Jun. 30, 2025

Forked workflow task still pending after another user completes the other forked task

Written By

Amit Tiwari

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Issue

The forked workflow task is still pending after another user completes the other forked task

Steps to reproduce

  1. Create two Administrator users(user1,user2)
  2. Control panel > Configuration > Kaleo Designer > Add New Definition
  3. Copy the contents from the attached XML to Source(Fork_Update1.xml)
  4. Change to the following settings

    "review1" > Assignments:
    Assignment Type: User
    Name: user1

    "review2" > Assignments:
    Assignment Type: User
    Name: user2

  5. Publish
  6. Content > Web Content > "i" button > Edit(⋮ button) > Default Workflow for All Structures > select the workflow
  7. Add a web content > Submit for Publication
  8. The workflow task is added to user1,user2
  9. Log in as user1 > My workflow Tasks > click on ⋮ button on the task > Approve
  10. The web content's status will be changed to "Approved"
  11. Log in as user2, go to My workflow Tasks

Actual behavior
user2's task status is still "Pending".

Expected behavior
Each approver's task will be completed.

Environment

  • DXP 7.0

Resolution

    • The observed behavior is a known issue/bug and has been fixed in liferay-fix-pack-dxp-14 and above.
    • If a hotfix is required for this issue, please create a support ticket requesting a hotfix by attaching patch details.
    • Installing Fix Packs and Hotfixes on Liferay DXP will guide you to install this hotfix in the respective environment.

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