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Published Jun. 30, 2025

Empty page when opening Content & Data > Forms

Written By

Tímea Bihari

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Issue

  • After installing a hotfix, we see an empty page when navigating to Content & Data > Forms
  • There is no error in the console or browser console

Screenshot 2023-08-24 at 4.36.08 PM.png

 

Environment

  • Liferay DXP 7.4

 

Resolution

  • This could be the result of faulty patching.
  • Enter the Gogo shell and run the "lb" command, check the bundle versions for Liferay Dynamic Data Mapping Web.
  • You might see different versions, for example:
    • Liferay Dynamic Data Mapping Web (5.0.70)
    • Liferay Dynamic Data Mapping Web (5.0.70.hotfix-xxxx-7413)
  • You can stop and uninstall the older version using the Gogo shell, then restart the hotfix version

 

Additional Information

  • When installing a hotfix, always use the latest available Patching Tool, which you can download from here: Downloads
  • After installation, clean up the cache folders:
    1. Delete the $LIFERAY_HOME/osgi/state folder.
    2. Empty the $LIFERAY_HOME/Work folder
    3. Empty the $LIFERAY_HOME/tomcat-version/temp folder
    4. Empty the $LIFERAY_HOME/tomcat-version/work folder
  • For more information, visit the following articles:
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