Legacy Knowledge Base
Published Jun. 30, 2025

DuplicateFileEntryException on Virtual Instance Startup

Written By

Emma Carr-Gardner

How To articles are not official guidelines or officially supported documentation. They are community-contributed content and may not always reflect the latest updates to Liferay DXP. We welcome your feedback to improve How To articles!

While we make every effort to ensure this Knowledge Base is accurate, it may not always reflect the most recent updates or official guidelines.We appreciate your understanding and encourage you to reach out with any feedback or concerns.

Legacy Article

You are viewing an article from our legacy "FastTrack" publication program, made available for informational purposes. Articles in this program were published without a requirement for independent editing or verification and are provided"as is" without guarantee.

Before using any information from this article, independently verify its suitability for your situation and project.

Issue

  • A `DuplicateFileEntryException` error occurs when starting a clustered DXP instance after a virtual instance is created, even if the file already exists in the Document Library. The error, seen in the logs, resembles the following:
    INFO  [ajp-nio-0.0.0.0-8009-exec-13][BundleSiteInitializer:443] Initializing com.liferay.site.initializer.welcome for group <groupId>
    ERROR [ajp-nio-0.0.0.0-8009-exec-13][BundleSiteInitializer:634] null
    com.liferay.document.library.kernel.exception.DuplicateFileEntryException: A file entry already exists with title astronaut.png
    
  • Clearing the temp and state folders does not resolve the error.

Environment

  • Liferay DXP 7.4 Quarterly Releases

Resolution

The root cause is the site initializer attempting to run on virtual instances with no public pages. Creating a public page for each virtual instance will resolve the issue.

Additional Information

Did this article resolve your issue ?

Legacy Knowledge Base