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Published Sep. 10, 2025

Document URL Displays Virtual Instance Domain Instead of Site Virtual Host

Written By

Stanley Huang

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Issue

  • I've configured a Site with its own Virtual Host (www.b.com), but when I upload a document to that site, the document's URL incorrectly displays the parent Virtual Instance's domain (www.a.com).
  • I expected the URL to use the Site's configured Virtual Host (www.b.com) instead.

Environment

  • 2025.Q1.4

Resolution

  • The display of the Virtual Instance's domain in the document URL is intended and expected behavior. The system is designed to not automatically redirect a user to a different domain than the one they initially requested.
  • The Site's Virtual Host is an optional, secondary domain for accessing that site's content. If a user accesses the site via the Virtual Instance's domain (www.a.com), all content, including document URLs, will be served from that same domain to avoid unexpected redirection.
  • To ensure the document URLs reflect the Site's Virtual Host, the user must access the site by explicitly navigating to the Virtual Host's URL (e.g., http://www.b.com:8080).
  • This behavior is consistent across the platform and is not related to the use of Virtual Instances.
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