Legacy Knowledge Base
Published Sep. 10, 2025

CPU activity is high with large number of open sessions

Written By

Ricardo Couso

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Issue

  • High CPU activity can have multiple causes. 
  • Reviewing heap dumps may show a large number of objects org.apache.catalina.session.StandardSession.

Environment

  • Quarterly Release 2023.Q3, 2023.Q4, 2024.Q1

Resolution

  • A high number of open sessions could point to a misconfiguration of the session timeout.
  • As explained in the documentation (for example, How to Change the Session Timeout Value), the value needs to be specified in the portal-ext.properties and the application server's web.xml.
  • Note that the units of both settings are in minutes.
  • Choose a reasonable number for your needs. A value that's too large could lead high CPU activity and memory.

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