Legacy Knowledge Base
Published Jun. 30, 2025

Clear Analytics Cloud configurations

Written By

Madeleine Clay

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Issue

  • I would like to clone my environment, but an Analytics Cloud token can only be used by one DXP instance at a time.
  • How do I remove the token from my cloned environment to keep it from disconnecting my original environment from Analytics?

Environment

  • DXP 7.2

Resolution

  • The configurations must be removed from the database using the following SQL queries:
update PortalPreferences set preferences =
UpdateXML(
UpdateXML(
UpdateXML(
UpdateXML(
UpdateXML(
preferences,'/portlet-preferences/preference[name/text()="liferayAnalyticsEndpointURL"]',''),
'/portlet-preferences/preference[name/text()="liferayAnalyticsDataSourceId"]',''),
'/portlet-preferences/preference[name/text()="liferayAnalyticsFaroBackendSecuritySignature"]',''),
'/portlet-preferences/preference[name/text()="liferayAnalyticsFaroBackendURL"]', ''),
'/portlet-preferences/preference[name/text()="liferayAnalyticsURL"]', '')
where preferences like "%liferayAnalyticsEndpointURL%" ;

and

DELETE FROM configuration_ where configurationId like 'com.liferay.analytics.settings.configuration.AnalyticsConfiguration%'

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