Submit Feedback
Legacy Knowledge Base
Published Jul. 2, 2025

Automatic License Update Not Working

Written By

Phil Chapman

How To articles are not official guidelines or officially supported documentation. They are community-contributed content and may not always reflect the latest updates to Liferay DXP. We welcome your feedback to improve How To articles!

While we make every effort to ensure this Knowledge Base is accurate, it may not always reflect the most recent updates or official guidelines.We appreciate your understanding and encourage you to reach out with any feedback or concerns.

Legacy Article

You are viewing an article from our legacy "FastTrack" publication program, made available for informational purposes. Articles in this program were published without a requirement for independent editing or verification and are provided"as is" without guarantee.

Before using any information from this article, independently verify its suitability for your situation and project.

Issue

  • Licenses are not being auto-updated for Liferay Cloud.
  • I've updated the service versions to those required but Automatic License Update is not working.

Environment

  • Liferay Cloud - Released with Platform Update 02/11/21

Resolution

  1. For Auto-Licensing Updates, services will need to be updated to (at minimum) the image versions as listed in this link under 'DXP Stack 2021.3.1'.
  2. Next, make sure that there are no older licenses present in any of your project's deploy folders. This can be the cause of automatic licensing related errors and license validation failures. 

Additional Information

  • With Auto-Licensing, whenever you make a deployment, licenses are automatically injected for DXP and Commerce.
Did this article resolve your issue ?
Legacy Knowledge Base
Did this article resolve your issue ?