Submit Feedback
Legacy Knowledge Base
Published Jul. 2, 2025

Analytics Cloud Connector NullPointerException

Written By

Justin Bowman

How To articles are not official guidelines or officially supported documentation. They are community-contributed content and may not always reflect the latest updates to Liferay DXP. We welcome your feedback to improve How To articles!

While we make every effort to ensure this Knowledge Base is accurate, it may not always reflect the most recent updates or official guidelines.We appreciate your understanding and encourage you to reach out with any feedback or concerns.

Legacy Article

You are viewing an article from our legacy "FastTrack" publication program, made available for informational purposes. Articles in this program were published without a requirement for independent editing or verification and are provided"as is" without guarantee.

Before using any information from this article, independently verify its suitability for your situation and project.

Issue

An Analytics Cloud issue has been discovered in Liferay DXP 7.2 where the Analytics Cloud Connector throws a NullPointerException which may prevent it from operating properly. This behavior will occur in the connector if Fix Pack 8 is installed.

Environment

  • Analytics Cloud
  • Liferay DXP 7.2 FP8/SP3

Resolution

The fix for this error is already prepared and will be released in the next 7.2 Fix Pack.

If you encounter this error before the next release, please reach out to Liferay Support so that we can prepare a Hotfix containing LRAC-6699 for your environment.

Additional Information

If possible, it is best to avoid installing Fix Pack 8 if you use Analytics Cloud and instead wait until Fix Pack 9 is released. If this is unavoidable, please request a Hotfix as mentioned above.

Did this article resolve your issue ?
Legacy Knowledge Base
Did this article resolve your issue ?