Documentation

LiveChat

LiveChat is a messaging platform that connects teams to users across platforms. This article documents how to locate your LiveChat account ID in order to enable integration with your Liferay instance.

Locating Your LiveChat Account ID

  1. Log in to your LiveChat account.

  2. Click the Settings Cog on the bottom left corner.

    You can see the LiveChat Dashboard page.

  3. Click ChannelsChat Page.

    You can see LiveChat's Chat Page.

  4. In the screenshot below, the portion that is highlighted is used as the Liferay Chat Provider Account ID. Select and copy this portion and use it as the Chat Provider Account ID to enable automated live chat integration with your Liferay instance.

    Copy the highlighted portion to use as the Chat Provider Account ID.