Documentation

JivoChat

JivoChat is a messaging platform that connects teams to users across platforms. You can integrate your JivoChat account ID with your Liferay instance.

Locating Your JivoChat Account ID

  1. Log in to your JivoChat account.

  2. Go to Configure Your Channel and click on Manage in the bottom left corner.

    Go to Configure Your Channel and click on Manage in the bottom left corner.

  3. Click on ChannelsSettings

    Click on Channels and then click on Settings.

  4. Click on Installation.

    In the screenshot below, the portion that is highlighted is used as the Liferay Chat Provider Account ID. Select and copy this portion and use it as the Chat Provider Account ID to enable automated live chat integration with your Liferay instance.

    Copy this portion of the Liferay Chat Provider Account ID to use as the Chat Provider Id.