Approving or Rejecting Orders in Order Workflows
Order workflows, when enabled, empower the buyer or seller to require internal prior approval for an order before it can be processed. This article documents how to approve or reject an order when Buyer Order Approval Workflow or Seller Order Acceptance Workflow is enabled with the out-of-the-box Single Approver (Version 1) option.
Approving or Rejecting an Order
An order is ready for review when a buyer submits their cart for approval or places an order for seller approval.
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Click the Personal menu and go to Notifications.
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Select the order workflow notification.
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Click Actions (
) in the upper-right corner and select Assign to Me.
NoteAlternatively, click
Assign to...and select another user to review the order. -
(Optional) Add a comment.
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Click Done.
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Click Actions (
) in the upper-right corner and select Approve or Reject.
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(Optional) Add a comment.
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Click Done.
The reviewed order then appears in My Workflow Tasks.
This completes the order workflow. To review additional orders, return to the Notifications page and repeat the steps outlined above.
Commerce 2.1 and Below
An order is ready for review when a buyer submits their cart for approval or places an order for seller approval.
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Navigate to User Administration → My Account → Notifications.
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Select the order workflow notification.
-
Click Actions (
) in the upper-right corner and select Assign to Me.NoteAlternatively, click
Assign to...and select another user to review the order. -
(Optional) Add a comment.
-
Click Done.
-
Click Actions (
) in the upper-right corner and select Approve or Reject. -
(Optional) Add a comment.
-
Click Done.
The reviewed order then appears in My Workflow Tasks.
This completes the order workflow. To review additional orders, return to the Notifications page and repeat the steps outlined above.