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Deployment failure due to invalid Environment Variable name
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue The deployment process failed with the following error...
Error "Someone may be trying to circumvent the permission checker" when deleting a virtual instance
legacy Troubleshooting
Issue When attempting to delete a virtual instance, users may encounter the following error: javax.portlet.PortletException: com.liferay.portal.kernel.exception.SystemException:...
Approver does not have access to preview of Content Page
legacy Troubleshooting
Issue Created a custom role to approve Content Pages Added View and Update permissions for Pages When the user with the role opens the Workflow Task and clicks the preview button, the following error appears: ...
SAML Sessions remain Active despite Logout in Liferay
legacy Troubleshooting
Issue We have integrated SAML with our Liferay configuration. We have noticed that after a User logs out, their session remains active in Liferay. Environment Liferay DXP 7.3 Resolution This issue may occur if the...
I cannot select a Folder when adding a Basic Document via Asset Publisher
legacy Troubleshooting
Issue I have an Asset Publisher Widget configured as Manual Asset Selection. When adding a Basic Document, the portal does not allow me to change the default Folder. Environment Liferay DXP 7.4 Resolution The...
Unable to add images to an out of the box paragraph fragment
legacy Troubleshooting
Issue We are facing editing issues on the out of the box paragraph fragments when trying to add images to it. The add button is only available in the editor when the paragraph is placed in a grid. If the paragraph is...
Private Pages for New Users are being created only after New User logs in
legacy
    Issue When creating Private pages for new users, the private pages are being created only once the new user has logged in or is impersonated   Environment Liferay DXP 7.X   Resolution The behavior listed above is...
How can administrator users pre-configure a category filters in a search page?
legacy How To
Issue In a search page, an administrator user can narrow search results using the Type Facet by pre-selecting specific object types in the widget configuration. We need to do a similar filtering selecting specific...
jQuery error in the logs when using Quarterly Release 2023.Q4
legacy Troubleshooting
Issue When jQuery is enabled we are facing the following error in the logs: ERROR [http-nio-8080-exec-8][ComboServlet:389] Skip /o/frontend-js-jquery-web/jquery/bootstrap.bundle.min.js because its content type is not...
After migrating to DBStore, how to check it was (entirely) successful
legacy How To
Issue We are in the process of migrating documents and media from our file-system based store to the database (DBStore) How to find out if all active documents and media are migrated to the database? Is there a way to do a...
The field should save the previous selection
legacy Troubleshooting
Issue Comma in Values of Select from List in Structures Steps: Create a structure with a Select from List. Export it to JSON. Change the value of Select from List to comma-separated words in the JSON file. Import...
Unable to select organization in segment property
legacy Troubleshooting
Issue Steps to reproduce: 1. Start Liferay DXP 7.4. 2. Add an organization. 3. Add a segment. 4. Add an organization property. 5. Select the organization. Expected result: User should be able to select the...
Text field limited to 120 characters in forms
legacy Troubleshooting
Issue If users enter more than 120 characters, the form is published successfully, however, when implemented in a form widget, they will notice that the text in both has been reduced to accommodate the...
FTL Error in Category Facet with Vocabulary Layout Display Template
legacy Troubleshooting
Issue Category facet error when selecting certain categories under vocabulary layout display template. Steps to reproduce: Create a search page using the search template under global templates. Uncheck the inherit...
Which database table stores the custom workflow value?
legacy
Issue Where does the custom workflow values  present in the database table? Environment Liferay DXP 7.4 Resolution The data of custom workflow under process builder information inside your database should be...
Expiring license causing 'Uncaught TypeError: Liferay.Alert is not a constructor'
legacy Troubleshooting
Issue Within 30 days of license expiry an alert message should pop up reminding the user about renewing the license. On 2023.Q4.0 it causes Uncaught TypeError: Liferay.Alert is not a constructor in the browser's...
Structure fields are not loading after upgrade from 7.2 to 7.4
legacy Troubleshooting
Issue we have a problem with one of our journal structures after running the upgrade process from 7.2 fixpack-20 to 7.4u92. After the upgrade, the structure is empty when we try to edit in in Liferay (also when we try to...
Uploaded documents are available for all sites using different virtual hosts
legacy
Issue Create two sites Set a different virtual host for each site e.g. testsite.local, testsite2.local Upload a document into Documents and Media on your second site See that the uploaded file is available when...
How can I disable web content history?
legacy How To
Issue We would like to have only one version of our web contents so we want to to disable the web content history/versioning. Environment Liferay DXP 7.4 + Resolution Edit the Journal Article Maximum Version Count...
Font-weight is not being responsive on Heading Fragment
legacy How To
Issue Despite setting the font weight for the Heading Fragment, the fragment is unresponsive and doesn't respond to the applied setting.  Environment DXP 7.4 Resolution This is determined to be the intended behavior....