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Screen reader doesn't read the full page upon page load
legacy Troubleshooting
Issue Screen reader does not read the full page upon new page load. Environment DXP 7.4, 7.3 Resolution There are technical limitations due to how Single Page Applications (SPA) work of screen readers not being able read...
Can a user upgrade from Liferay 6.1 to DXP 7.4.x?
legacy How To
Issue Do I need to follow the upgrade page mentioned in the below article for example: Liferay Portal 6.1.x → DXP/Portal 7.1 → DXP 7.4: Environment Portal 6.1 DXP 7.4.x Resolution Ensure parameter...
Search doesn't return results after reindexing
legacy Troubleshooting
Issue After a full reindex the search doesn't return any results. The Webserver protocol is set to HTTPS (This is set by the web.server.protocol in portal-ext.properties) and the Tomcat server is not...
ratings-score tag could not be used when updating from 7.0 to newer versions.
legacy How To
Issue In 7.0 (or a previous version) a custom development is using  <liferay-ui:ratings-score> tag. When this custom code is updated to be used in a newer version (for example, 7.4) this tag is not found and could...
Non published page as home page causes 404
legacy Troubleshooting
Issue When an unpublished page becomes the home page it will cause a 404 error to display. Environment DXP 7.4 Resolution To resolve this behavior, update your installation to 7.4.13 DXP U47, or open a help...
When enabling Cross Cluster Replication error "leader index [liferay-0] does not have soft deletes enabled. soft deletes must be enabled when the index is created by setting index.soft_deletes.enabled to true" is thrown
legacy Troubleshooting
Issue When we try to enable Cross Cluster Replication in our Elasticsearch 6 installation, we are getting the following error: leader index [liferay-0] does not have soft deletes enabled. soft deletes must be enabled...
I want to hide "Disable" when using the "Date" item in Web Content Structure.
legacy How To
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue I...
The already selected text colour is overridden when changing the text style in fragment's rich text editor
legacy Troubleshooting
Issue When we edit a fragment (e.g. paragraph) with the rich text editor on a content page and change the text style of a previously coloured/formatted text section, the colour is lost. As an example: We change the...
Account Member cannot see Open Carts
legacy Troubleshooting
Issue 1) Create a new site with Minium Template 2) Go to Control Panel > Users 3) Create a new user (User A) 4) Go to Control Panel > Account 5) Create a new Account and assign the Administrator and User A to the...
Are security audits performed on NginX?
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Calculation field of a form allows editing after defining some rules
legacy Troubleshooting
Issue After creating a form with 3 Numeric fields and one of them being only for calculation purposes, you are able to edit this calculation field without any blocker from the system that would prevent it...
Calculation rule of a form doesn't work if one field is hidden
legacy Troubleshooting
Issue When creating a form in DXP 7.4 and doing the steps below, the calculation field does not populate itself if the inserted number is different than 10, this prevents the second field from showing up...
Why is web content search not working based on keyword relevance?
legacy Troubleshooting
Issue When using Liferay 7.0 or 7.1 inside the Web Content Administration the default search results for a speciifc web content keywords are returned based on modified date and not relevance.       ...
The "Go to Site" button on the product menu is not displayed
legacy Troubleshooting
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
Password syntax check "Allow words in dictionary" in password policy settings
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
The URL may contain a language code such as "en" and the display language may switch unintentionally.
legacy Troubleshooting
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us....
How to change the number of digits in the CSRF token parameter "p_auth
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
How many languages can be added to the default language selection when creating web content?
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
I want to restart a service on my Cloud environment
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue I want to restart a service (such as the Liferay service) on my...
Password setting link expiration date when creating a new account
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...