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Knowledge Base 1413
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Feature
Finding your Liferay Cloud location via egress IP address
Issue The ingress IP address of our Liferay Cloud instance shows a different location than expected.   Environment Liferay PaaS   Resolution The ingress IP address does not reflect the actual location of the specific...
Full Day Event Overlaps Two Days in Calendar Month View
Issue When creating an all-day event that spans from 12:00 AM on one day to 12:00 AM on the next day, the event appears on both days in the calendar month view. Expected behavior is for the event to only be visible on...
How to deploy a custom JAR to the shielded-container-lib directory in my PaaS Environment
Issue I would like to know how to deploy a custom JAR to the shielded-container-lib directory of Tomcat in my PaaS environment. Environment Liferay PaaS Resolution Follow these steps: In your Liferay Workspace,...
Discrepancy in Batch Behavior: headless-commerce-admin-account vs. headless-admin-user
Issue We’ve encountered a discrepancy in how batch operations work for Accounts between the headless-commerce-admin-account API (now deprecated) and the newer headless-admin-user API. Previous Behavior...
How to run the Liferay PaaS webserver service locally to test configuration changes
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). NOTE: Liferay Support does not recommend or endorse specific...
How can I disable the Commerce Wish List creation
Issue I have an issue with the commerce wish list table in the database. The table has lots of entries and it is growing more, even though we do not use the wish list feature. I would like to remove these entries and...
Sorting Structures by Name in Liferay DXP
Issue The order of Structures when creating Web Content seems to be random. The structures are not sorted alphabetically or by modification date. Environment Liferay DXP 2024.Q2 Resolution Web Content Display widget...
Migration Guidelines from Cloud Stack Version 4.x to 5.x
Introduction With the End of Functionality for Cloud Service Stack Version 4 on January 14, 2025, existing builds using Version 4 images will fail moving forward. As Liferay Cloud Version 5 introduces new features and...
Sending Individual Emails for Workflow Notifications
Background In a workflow, email notifications are sent to all users in a role as a single email with all recipients in the "To:" field. Objective The goal is to send individual emails to each of the...
How can I use environment variables to get the URL of other CX micro-services?
Issue Currently we can access the dynamic urls for DXP using the following variables. "LIFERAY_ROUTES_CLIENT_EXTENSION": "/etc/liferay/lxc/ext-init-metadata", "LIFERAY_ROUTES_DXP": "/etc/liferay/lxc/dxp-metadata" Is...
How to create a Clay Dropdown Menu with Button in Liferay 2024.Q2
Issue Cannot create a dropdown menu with checkboxes and an Apply button that is used to save the selection in the menu using Clay UI. Environment DXP 7.4 2024.Q2 Resolution You can add button functionality to modul by...
How to approach creating a MessageListener to verify a Publish while using Publications?
Issue How to approach to creating a MessageListener to verify a Publish while using Publications? Environment DXP 7.3 DXP 7.4 Resolution The Customer Support team has limited ability to provide a complete...
How to use JQuery client extension?
Issue How to upgrade jQuery version using client extension? Environment Liferay DXP 7.4 Resolution By using a client extension, user can add new features or customize existing ones without modifying the core code. ...
When building Liferay DXP, SAML modules are not included in .BOM files
Issue When building Liferay DXP, the .BOM dependencies file does not include SAML modules. Environment DXP 2023.Q4.0 Resolution It is not an issue and is confirmed to be intended as it is. DXP...
Images viewed by guest users should not be searchable in the search results to guest users
Issue Images stored in the Document and Media library are set to be viewable by the Guest user (public access). These images should not appear to Guest users in the Liferay internal search results. The...
Redirecting a non-www Domain to a www Domain
Issue How can I redirect traffic from my non-www domain (e.g., example.com) to my www domain (e.g., www.example.com)? Environment Liferay DXP 7.4 Quarterly Releases Resolution You can configure a redirect using Liferay's...
Setting a Site-Specific Display Page Template for a Web Content created from a Global Structure
Issue You are using a Web Content Structure that was created in the Global site so it can be shared across multiple sites. You need to set a default Display Page Template (DPT) for this structure, but you want the...
HTML in Text field in structures is not escaped
Issue After upgrading to 2024.Q4, HTML markup found in the Text field within structures is no longer being escaped properly The HTML markup is showing up as plain text   Environment 2024.Q4 Resolution This is the...
Updating Parent Object Fields from Child Object Actions
Issue How to update a field's value in the parent object when a new child instance is created using object actions of the child object. Environment Liferay DXP 7.4+ Resolution Use a Groovy script Action triggered by...
How to Exclude User Names (userName field) from Search Queries in Liferay
Issue We want to exclude the userName field from search queries. This is to prevent irrelevant search results based on user names. For instance, if a user's name contains a common search term, Liferay will return content...
Dynamic Blueprint parameters with Search API
Issue Blueprints offer static filtering by field values, but a dynamic approach is needed where search fields enable filtering based on user-provided values for specific structure fields, Is possible to...
Custom Widget Gets Rendered Twice
Issue After defining a Custom Element widget and placing it on a page, it is observed that the widget is loaded twice. Sometimes this happens so fast that it is unnoticeable, other times a couple of seconds...
Is integration of mTLS possible in Liferay?
Issue We are required to use mTLS (Mutual Transport Layer Security) for certain requests Is it possible to integrate mTLS with Liferay? Environment DXP 7.4 Quarterly Releases Resolution Yes, it is possible to...
I can select a Display Date in the past for a Web Content
Issue After creating a Web Content, when I go to the Properties tab > Schedule section, I can select a Display Date in the past. No error message appears when I save the Web Content with a past Display Date....
How to Determine if JUnit is installed on Liferay Cloud
Issue How to determine if JUnit is installed on Liferay Cloud? How do users install JUnit on Liferay Cloud and integrate it with Jenkins? Environment Liferay Cloud Resolution JUnit is pre-installed on Liferay...
How to clear the data folder of Glowroot in Liferay PaaS
Issue How to clear the data folder of Glowroot in Liferay PaaS. Environment Liferay DXP 7.4 Liferay PaaS Resolution To clear the data folder through the Glowroot UI. Follow the below steps: 1. Visit the site and...
Is it feasible to hide fields in the upload Section of Document and Media?
Issue Is there an OOTB feature to hide the following fields in the Document and Media Upload section? Document Type Display Page Categorization Expiration Date Friendly URL Related Assets Permissions Environment...
How to change the generated OTP from alphanumeric to numeric in multi-factor authentication?
NOTE: The following resolution requires customization and should only be implemented at the discretion of your team. Liferay Support will not be able to assist with designing or implementing customizations. Issue...
How to create Charts in Quarterly Versions
Issue The Chart Tag Library was removed in 2023.Q4 with no direct replacement. I would like to know how to create charts in a Liferay version higher than 2023.Q4. Environment 2023.Q4+ Resolution On GitHub, you...
How to change the URL of the Site Logo
Issue How can I change the logo link to redirect to a URL different than the home page?  Environment Liferay Quarterly Release Resolution By default, the logo links to /web/site-friendly-url (Site Display URL),...
Vulnerability CVE-2024-52046 in Liferay DXP
Issue Is Liferay vulnerable to the vulnerability described in CVE-2024-52046? Environment Liferay DXP 7.3 and above Resolution Liferay uses the affected Apache Mina library (`mina-core`) only in LDAP-related code. If...
Auditing the remote client IP address changed after upgrade
Issue After upgrading from Liferay 7.0 to a more recent Quarterly Release we are facing changes to the Audit_AuditEvent table, which was storing, in the clientIP column, the content of the 'X-FORWARDER-FOR' HTTP...
Customizing Email Notifications in Forms application after upgrading to Liferay Quarterly Release
Issue In previous versions, we were customizing the email notifications sent by Forms application following the instructions of these articles: How can I configure or customize the look and content of email notifications...
Is possible to sort Object entries in a Collection Display Fragment?
Issue I'm using a Collection Display fragment to show objects. I need to apply some order to the list. Is this possible? Environment Liferay DXP 2024.Q4 Resolution Currently, the only way to sort object entries (with...
What URLs can be used to access my workflow tasks
Issue You may need to access a user's tasks without including their name in the URL or by explicitly including it. Environment Quarterly Release DXP 7.4+ DXP 7.3 Resolution Without User Identifier: It is possible to...
How to display form entries data which is submitted through form in user interface?
Issue Is there any way to view form entries in a grid format by clicking a button labeled "View Form Entries." ? Environment Liferay DXP 7.2 Resolution In Liferay DXP 7.2, the functionality to display form results...
CKeditor extra plugins
Issue I would like to add extra plugins to CKeditor. I would like it to work in web content translator also. Environment Liferay DXP 7.3+ Resolution Go to...
Including External JavaScript Libraries in Fragments from Documents and Media
Issue Need to use external JavaScript libraries that are uploaded to Documents and Media in fragments. Environment Liferay DXP 7.4 Resolution To include external JavaScript libraries stored in Documents and...
How to check current Liferay Version in SaaS environments?
Issue Users in SaaS environments need to know what version of Liferay they are running. Environment 2024.Q2 LXC Resolution To check the current Liferay version, navigate to Control Panel > Instance Settings and...
Web Content Display scope site selector
Issue I cannot select content from other site different than Global and the current one. Environment Liferay 7.3, 7.4, Quarterly Releases Resolution The observed behaviour is the expected one: there is no...
Unable to redeploy a module
Issue After deploying a module and removing it via UI or tomcat bundle, it doesn't redeploy successfully. It gets stuck in a "Processing" stage.  Environment Quarterly Release DXP 7.4+ Resolution This is the expected...
How to disable API endpoint (/o/api) for logged in users?
Issue Need to disable API endpoint (/o/api) for logged-in users. Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution To disable API Explorer, please navigate to Configuration > System Settings > Platform >...
Is it possible to offer both SAML and OIDC as SSO options?
Issue Both SAML and OpenID Connect(OIDC) can be configured on the same Liferay instance. However, the option to authenticate using OIDC is missing whenever SAML is enabled. Is it possible for a user to select either SSO...
Can URLs be localized in Navigation Menu and in "Link to URL" Layout Type ?
Issue We would like to have the possibility to use different external urls for different languages in the Navigation and menu elements and as Layout Type "Link to URL" in "Site builder -> Pages" For example: HU:...
Delay in "Add to Cart" Button Rendering on Slow Internet Compared to Other Platforms
Issue The "Add to Cart" button takes time to appear when using a slow internet connection in comparison to other platforms like Amazon, the button is immediately visible, although it remains non-functional until...
Getting a web content in scheduled status using the headless rest API
Issue We are using the Liferay Headless API method getContentStructureStructuredContentsPage of  headless-delivery /o/headless-delivery/v1.0/content-structures/<structure-id>/structured-contents To get a web content...
Enabling both Liferay's default login and SAML login so that users can use either option
Issue I would like to configure and enable SAML login while also having Liferay's default login available to users so that they can have two options for logging in. Environment DXP 7.4+ Quarterly Release Resolution...
Wikis with friendly URL
Issue When accessing a wiki article, the URL looks something like this:...
HTML elements disappear when creating new Object entries
Issue An embedded video (iframe) and other HTML elements within a Rich Text field of an Object are not persisting after saving a new entry. Environment Liferay DXP 2024.Q2 Resolution This is an expected behavior due...
Avoid last name field being mandatory when creating users
Issue When creating new users, some fields (such as first name and last name) are mandatory, marked with a red asterisk. How can one specify the mandatory fields? Environment Quarterly Release 2024.Q1, 2024.Q2,...
Access a site other than the default one without /web
Issue By default, it is possible to access the pages of the website included with the default installation both with and without /web. This article addresses the need to change the site where this behavior is required,...
How can we translate the Custom Heading of a Custom Facet?
Issue We have a search page with several facets. One of them is the "Custom Facet" widget. How can we translate the Custom Heading of a Custom Facet, to display in multiple languages on our site? The configuration page...
I cannot use the PUT method of the Object API's Batch endpoint with External Reference Codes (ERC)
Issue It is not possible to mass update a custom object's entries if: using the PUT method of the object's batch API endpoint and the External Reference Code (ERC) is given instead of the object entry's ID. The...
How to remove or deselect the theme for a specific page?
Issue The user has deployed a custom theme as a WAR file, and it is configured as the default. As soon as they create a new page, the same theme is applied, but they want to remove or deselect the theme for that...
Creating a New User in Liferay Whenever a Liferay Object Entry is Added with Default Site, Role, and Password
Issue Creating a new user in Liferay whenever a new entry is created in the Liferay Object with a default Site, Role, and password? Environment Liferay DXP 7.4 Resolution In Liferay objects, object action defines...
How to Customize Webserver Log Format
Issue How can I customize the log format of the webserver service? Environment Liferay PaaS Resolution To tailor the log format of your webserver service to your specific needs, you can adjust the following...
Use the Liferay server to send emails upon Form submission on your Cloud environment
Issue Liferay sends emails upon user-related events, such as creating new users or updating their passwords. Is it possible to use such an email capability to send emails from form submissions? Since...
Enabling real-time antivirus scanning without asynchronous background scans
Issue We would like to enable real-time antivirus scanning for uploaded files but disable asynchronous background scanning of the document library. The issue arises because: Enabling...
Automated download of PaaS backups
Issue we want to set up an automated download of the DXP-cloud-backup. To connect to the server we have to run the following procedure: - lcp auth token  - lcp remote - lcp shell Please can you help us finding the required...
Mitigating Cloud Backup Breaking Change
Issue The Liferay Cloud Backup image version 5.14.0 contains a breaking change that removed support for downloading and restoring backups created with client-side encryption. The goal was to release this change in...