Site Search - Liferay Learn

Special characters are escaped in instance names

Issue After changing the instance name to have a special character (e.g. "Liferay's Portal"), I see that the special character is escaped when the instance name is rendered in the Control Panel menu (e.g. "Liferay\'s...

Fragment IDs get changed in upgrade to DXP 7.3

legacy Troubleshooting

Issue After upgrading to DXP 7.3, the fragment-id values of fragments on Content Pages get changed. This can cause issues as customization that apply to specific fragment-ids will no longer work after the upgrade. ...

Forms Guest view permission problem with Staging

legacy Troubleshooting

Issue On a Live Site as a guest user, it is unable to see a Form that was presented on a page. Permissions seem to be set on the Staging site properly, and the same Guest User is able to access the Form on...

Fields Group is not properly hidden by Form Rules

legacy Troubleshooting

Issue Even if all the fields nested in a Fields Group are hidden by Form Rules, users can see the Fields Group Title and the icon to duplicate the Fields Group (if the Fields Group is set to be repeatable). Environment...

Patching Tool 3 "info" Command showing multiple patches as "Will be Installed"

legacy Troubleshooting

Issue Patching Tool 3 info command shows multiple patches as "will be installed" Environment Patching Tool 3 Resolution Keep only the needed patches in the Patches folder For Example: If you have DXP-1 and hotfix-2 installed. ...

Patching Tool 3 selects older patch in the patches folder to Install

legacy Troubleshooting

Issue Patching Tool 3 selects older patch instead of the newest/latest in the patches folder to install I have more than one hotfix in the patches folder, and Patching Tool 3 selects the older one to install Environment...

'Failed to run platform init' error when installing Developer Studio

legacy Troubleshooting

Issue When running the Dev Studio Installer, I encountered an error that looks like the following: Problem running post-install step. Installation may not complete correctly Error running C:/Program...

Liferay Gradle plugin is not compatible with gradle 6.0+

legacy Troubleshooting

Issue When building a service using Service Builder, I encounter the following error: A problem occurred configuring project ':modules:test:test-api'. > Failed to apply plugin class...

'There are no patches installed' after applying a hotfix

legacy Troubleshooting

Issue We try to apply a hotfix to the container based on the image liferay/dxp: 7.3.10-ga1, but it is not working. The docker log shows initially the message: [LIFERAY] Patch applied successfully. But then shows...

Pages are indexed in the wrong language

legacy Troubleshooting

Issue When we look for our page in Google search, some of the listed results has a locale we don't even use. What can we do to resolve that and have the URL with the correct locale in the search results?...

Can't type in Forms fields because the text fields won't stay selected (fields lose focus)

legacy Troubleshooting

Issue When the extensions Grammarly or LanguageTool are installed on the user’s browser, then Forms fields lose focus when the user is typing new characters on the field. Environment Liferay DXP 7.2...

How Can I Publish Web Contents Which Contain Unencoded URLs?

legacy Troubleshooting

Issue Currently, if file entry validation is enabled and web contents are created with unencoded URLs containing special characters (such as ' ' ] } ) > < \n | ? " " ), publishing automatically fails...

Every user getting notifications in the Out-of-Box Single Approval Workflow

legacy Troubleshooting

Issue Every user is getting a notification in the OOTB Single Approval Workflow, even though the specific user has been modified in 'Assignments'. Environment Liferay 7.3 Resolution The issue is fixed in Liferay...

User 20156 is not allowed to access URL

legacy Troubleshooting

Issue While updating any user details the below error is thrown: WARN [http-nio-8080-exec-2][SecurityPortletContainerWrapper:348] User 20156 is not allowed to access URL...

Web Content HTML issue

legacy Troubleshooting

Issue 1. Create basic web content and copy shared Html in Html editor. 2. Try to publish content. 3. Check logs for errors. 4. Remove commented code in shared HTML and copy again in the content's HTML editor. 5. Try to...

Content Pages are Indexed as a Full Page, Including Headers and Footers

legacy Troubleshooting

Issue When I search for a page, every content page which was created after that page shows up in search results. Environment DXP 7.3 Resolution Content pages are indexed as a full page on creation, including the...

How to resolve a duplicated title within edit mode for a Card fragment observed in 7.3 GA1

legacy Troubleshooting

Issue When adding a Card fragment to a Content page in a 7.3 bundle patched to GA1, then editing the fragment's title text and changing its Heading to a different type, the title becomes duplicated. The duplicated...

RuntimeException - java.lang.IllegalArgumentException: none of the ciphers are supported by this JVM

legacy Troubleshooting

Issue Below RuntimeException throws which indicates listed ciphers are not available under the supported ciphers of the JVM. Caused by: java.lang.RuntimeException: java.lang.IllegalArgumentException: none of the...

Published web content is not available to live in one of the node

legacy Troubleshooting

Issue From one of the nodes [Eg: Node 2], while publishing the individual web content under the Content and Data / Web content section, published content is not available to live in both the nodes [node 1, node 2]...

Site Administrators can't add new members to their site

legacy Troubleshooting

Issue When a site administrator tries to add new members to a site, the site administrator is unable to see the list all available users in the portal. The site admin can only see users that have already been added as...

Expected regex syntax to validate Liferay form fields

legacy Troubleshooting

Issue Facing invalid error message on form UI while working with the 'Regex Expressions' to validate the fields even though right email id is entered. Issue encounters while using the below regex to validate an...

SAML with Azure AD Fails to Authenticate and Throws Email Validation Error when URL format attribute names are used

legacy Troubleshooting

Issue Liferay SAML integration with Azure AD may not be properly configured, specifically in regards to the Attribute Mapping. This results in an Email Validation error being thrown in the logs when a user attempts to log-in...

CSS minifier skips translating relative urls for already minified files

legacy Troubleshooting

Issue Combo servlet bundles/aggregates multiple CSS files into single downloads. Some of those CSS files might already have been minified, so those are not minified again. Apart from bundling multiple files, the...

Why is the public IP of a service changing?

legacy Troubleshooting

Issue Checking the web address for a service, for example webserver-acme-test--ports.lfr.cloud, administrators may notice an unexpected change in the public IP address. Environment Liferay Cloud Resolution In...

Patching Tool 'WARNING: some of the currently installed fixes are not available' while installing certain Fix Packs

legacy Troubleshooting

Issue When trying to upgrade from DXP 7.0 Fix Pack 90 to Fix Pack 96, the Patching Tool shows the following message: WARNING: some of the currently installed fixes are not available: * LPS-94011 * LPS-107323 The...

How do I resolve a Tika WriteLimitReachedException error?

legacy Troubleshooting

Issue I am seeing the following error: org.apache.tika.sax.WriteOutContentHandler$WriteLimitReachedException: Your document contained more than 1048576 characters, and so your requested limit has been reached. To...

"SSLException: No PSK available. Unable to resume" error is thrown and Elasticsearch Monitoring/X-Pack Monitoring widget is broken with Kibana 7.11+

legacy Troubleshooting

Environment Liferay DXP 7.1-7.3 with Liferay Enterprise Search subscription Elasticsearch Monitoring/X-Pack Monitoring widget Elasticsearch & Kibana 7.11+ JDK 11 Symptom When Liferay DXP is configured with JDK 11 and...

Lots of warnings in the logs: SecurityException Access denied to com.liferay.document.library.kernel.service.DLAppService#ge tFileEntryByUuidAndGroupId

legacy Troubleshooting

Issue In our server logs we see a lot of warnings with stack traces like these: 2021-03-05 07:10:40.666 WARN [http-nio-127.0.0.1-8080-exec-276][PortalImpl:6843] java.lang.SecurityException: Access denied to...

The Asset Publisher shows no content for non-admin roles after upgrading to 6.2 EE portal-173+ fix pack

legacy Troubleshooting

Issue After upgrading from an old 6.2 EE fix pack up to a newer one, for example portal-173-6210, users with non-admin roles will no longer be able to see web contents in the Asset Publisher, instead, users with...

Some form pages fail to show the content with error Unable to deserialize object

legacy Troubleshooting

Issue When trying to view a form page with an associated custom portlet, the page failed to render the form. The portal log shows the following error: 2021-01-26 00:04:23.021 ERROR...

#undefined is added to the URL when there is an Asset Publisher in a page

legacy Troubleshooting

Issue After upgrading from DXP 7.0 Fix Pack 96 to Fix Pack 97, the #undefined text is appended to the URL on the portal pages. Environment Liferay DXP 7.0 Fix Pack 97 Liferay DXP 7.1 Fix Pack 21 Resolution Please...

AlloyEditor Code View no longer respects line breaks

legacy Troubleshooting

Issue After upgrading from DXP 7.0 Fix Pack 96 to Fix Pack 97, the AlloyEditor "Code View" option no longer formats the markup. Environment Liferay DXP 7.0 Fix Pack 97 Resolution Please request a Hotfix with...

Errors Updating Liferay Workspace

legacy Troubleshooting

Issue I'm running into errors when attempting to update my Liferay Workspace to a higher version. Environment Liferay Developer Studio Liferay Workspace with Gradle Build Resolution If your project does not build or...

Subscribed user does not receive email notification from Asset Publisher

legacy Troubleshooting

Issue I set up the option for users to subscribe to Asset Publisher content I subscribe with a separate User I add new content The User does not receive any notification email Environment Liferay DXP 7.1+ Resolution...

DLFileRank query running for a long time and taking up pool usage

legacy Troubleshooting

Issue I am seeing a long running database query and am concerned about its impact on my environment: insert into DLFileRank (groupId, companyId, userId, createDate, fileEntryId, active_, fileRankId) values (:1 , :2 , :3...

Error executing FreeMarker template with #null when rendering web content

legacy Troubleshooting

Issue When trying to render a web content we get the following error in Liferay DXP log: 2021-02-12 11:41:48.911 ERROR [http-nio-8080-exec-9][runtime:59] Error executing FreeMarker template FreeMarker template...

Roles are getting deleted

legacy Troubleshooting

Issue While adding the roles up to 20 if chosen 20 Items per page but if try to add multiple roles further then all the roles is getting deleted except the latest one. Environment Liferay Portal 6.2 Resolution The...

How Do I Resolve "Page Not Found" Errors Thrown by Custom 404.jsp Pages in 7.3?

legacy Troubleshooting

Issue When I navigate away from my custom 404.jsp page in 7.3, I see a "Page Not Found" error instead of the intended page. Environment Liferay DXP 7.3 Resolution A solution is described in LPS-127143, and will...

A Liferay Cloud hosted website won't redirect https://mydomain to https://www.mydomain

legacy Troubleshooting

Issue When opening a Liferay Cloud hosted website without the www part in the URL, the redirection to the site with the www part in it will not happen. Example: https://mydomain.com will not redirect to...

Unable to use the Action button under Sites

legacy Troubleshooting

Issue Steps to Reproduce: 1) Manually deploy Liferay on Wildfly 8.2. 2) Start up the portal and navigate to Control Panel > Sites > Add blank site. 3) Click on any Action button with to the Sites. Actual Result: The...

Unable to render forms in custom portlet anymore

legacy Troubleshooting

Issue You have some custom code (e.g. a portlet) which programmatically renders a form But after a patch level upgrade, this does not work anymore, the form is not rendered Environment DXP 7.2 Resolution It might be that...

Using data providers to populate states based on their country

legacy Troubleshooting

Issue Create data providers for the country list and state list by using the below Liferay provided 'Rest Web Services'. localhost:8080/api/jsonws/country/get-countries and...

Allow users to get accurate search results for public page content when using the common search functionality

legacy Troubleshooting

Issue After publishing to 'Live' and 'Re-indexing', when searching for the public page once again on the staging server, zero results displayed. After configuring 'Remote Staging', the search results which were...

Accurate search results for public page content after configuring 'Remote Staging'

legacy Troubleshooting

Issue No results found after publishing changes to live Steps to reproduce: Set up a clean instance Set up another (remote environment) instance. Create a new content page in the local environment. Add a basic...

Huawei devices and Liferay Push notifications

legacy Troubleshooting

Issue Liferay Push uses Firebase Cloud Messaging. Firebase Cloud Messaging will not send notifications to devices that don't have Google Services running on them. As of May 16, 2019, Google Services cannot run on...

New Virtual Instance cannot be created if "passwords.default.policy.check.syntax=" is set to true

legacy Troubleshooting

Issue If I set passwords.default.policy.check.syntax=true in my portal-ext.properties file, I cannot create a New Virtual Instance I get an error in the logs: ERROR...

Unable to preview images when selecting images in Web Content image field

legacy Troubleshooting

Issue Unable to preview images when selecting images in Web Content image field. Environment Liferay DXP 7.1 Resolution There is a possibility the issue is caused by the missing configuration on the Adaptive Media page....

How Do I Change Where Documents are Stored When Uploaded Through the Forms Upload Field?

legacy Troubleshooting

Issue As an administrator, I would like to make the files uploaded by one user through the forms upload field hidden from other users, but I don't see a way to restrict view permissions to the Document Library...

Uploading Images through Web Content disappear after upgrade

legacy Troubleshooting

Issue When uploading images using the image field in a web content structure, the images do not appear in the documents and media portlet. After running the upgrade to Liferay DXP 7.3 from a prior version of Liferay,...

Control Panel Menu is displaying for all users

legacy Troubleshooting

Issue All authenticated users are seeing the Control Panel displayed on the left-hand side of the screen Environment Liferay DXP Resolution Display of the control panel is controlled by the permission...

Unable to download files bigger than 1GB: "upstream prematurely closed connection while reading upstream"

legacy Troubleshooting

Issue You can not download big files from the Liferay DXP, in general you can have problems with files bigger than 1 GB, as commonly are some LAR files. There is an error in the webserver service's log file similar...

Unable to initialize Elasticsearch cluster, health status is in RED

legacy Troubleshooting

Issue When the search cluster is in RED, this results in the Liferay service (DXP) not starting or starting without search capability. A RED status usually means that the search cluster has an inconsistent status...

Users without Admin role cannot initiate SSO on the SP when using expando fields

legacy Troubleshooting

Issue When using expando field as "Name Identifier Attribute Name=expando:concurid", user without Administrator role can not initiate SSO. Steps to reproduce: On IdP end Add a custom field 'field1' for user. Go to SAML...

Additional JavaMail properties not being considered in mail server configuration

legacy Troubleshooting

Issue JavaMail properties defined in the field Manually specify additional JavaMail properties to override the above configuration are not being considered. Environment Liferay 7.0+ Resolution Each property should...

Service keeps on restarting

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue The service running on Liferay SaaS keeps on...

Workflow is not getting triggered on a custom entity

legacy Troubleshooting

Issue The below errors are observed on the Liferay console whenever trying to apply a 'Single Approval Workflow' on a 'Custom Entity' ERROR...

Custom widget template for breadcrumbs doesn't get applied in control panel and breadcrumbs aren't shown

legacy Troubleshooting

Issue When a widget template is configured via system settings in system scope it doesn't show any breadcrumb. Environment Liferay DXP 7.2. Resolution Those configurations are made inside System Settings ->...

Cannot read property 'help' of undefined error when trying to upgrade a theme to Liferay DXP 7.2

legacy Troubleshooting

Issue While following this tutorial: https://help.liferay.com/hc/en-us/articles/360029005512-Upgrading-Your-Theme-from-Liferay-Portal-7-0-to-7-2, users may encounter the below error: $ gulp upgrade...

Solr Error when searching for Users or Organizations

legacy Troubleshooting

Issue When I perform a search for Users or Organizations, I see a blank screen and an error like the following in the logs: 2021-01-29 00:15:48.429 WARN [http-nio-8080-exec-5][ProxyMessageListener:86]...

Loss of CKEditor functionalities on Fix Pack 9 (DXP 7.2), Fix Pack 20 (DXP 7.1) and Fix Pack 97 (DXP 7.0)

legacy Troubleshooting

Issue After upgrading to Fix Pack 9 (DXP 7.2), Fix Pack 20 (DXP 7.1) and Fix Pack 97 (DXP 7.0) several CKEditor functionalities will no longer be operating: LPS-125443 - The "Browse...

Search Results