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I Can Not Access Exploded War With DXP 7.0+

Issue With Liferay DXP, all the deployable wars move from {LIFERAY_HOME}/deploy into {LIFERAY_HOME}/osgi/war/ directory as a war file. But in Liferay 6.2 it used to be deployed as an exploded content into...

Warnings get thrown while attempting to upgrade Lock_ table

legacy Troubleshooting

Issue Several warnings get thrown, while the migration tool is trying to upgrade Lock_ table. WARN [main][UpgradeProcess:446] Attempting to upgrade table Lock_ by recreating the table due to: You have an...

dl.file.rank.enabled property in Liferay

legacy

Issue Details on disabling the "dl.file.rank.enabled" property with the below queries. 1) The usage of this property? 2) What would be the impact on the system if disable it? 3) Will there be any impact on the...

Upgrade from Liferay DXP 7.2 FP5 to Liferay DXP 7.3 GA1 fails

legacy Troubleshooting

Issue When running the DB upgrade process from Liferay DXP 7.2 FP5 to Liferay DXP 7.3 GA1, it fails due to Duplicate column name 'defaultVirtualHost':...

Customising soy files in ext plugins

legacy Troubleshooting

Issue 1) Create Ext-plugin by adding ext-files (SelectCategory.es.js and SelectCategory.soy). 2) Deploy through Gradle "deploy" Or place the jar to osgi/marketplace/override folder. 3) Deployed path should be:...

Unexpected URLs in Page Analytics

legacy Troubleshooting

Issue The URL pattern of different pages in the page analytics is changed i.e., starting with 'https:///' such as 'https:///login'. Environment Liferay 7.2 Resolution This is certainly an invalid URL because, even...

Change to portal-ext.properties files not being reflected in node

legacy Troubleshooting

Issue After making changes to different properties in the portal-ext.properties file, these changes are not being reflected in the environment when Liferay is being started up. Environment Liferay DXP 7.0 Resolution...

Disable Pragma: no-cache header

legacy Troubleshooting

Issue Liferay adding a "Pragma: no-cache" to the response header, and this is preventing the app server, or the client from caching the data. Environment Liferay DXP 7.2 Resolution Set the browser.cache.disabled...

Enable BundleStartStopLogger debug log traces

legacy How To

Issue How to enable BundleStartStopLogger debug log traces to see module lifecycle events during startup. Environment Liferay DXP 7.0+ Resolution Stop the server. If it doesn't exist create a folder named log4j...

Portlet Management in a clustered Liferay DXP using WebLogic

legacy How To

Issue How can I manage portlets in a clustered Liferay DXP environment using WebLogic? Environment Liferay DXP 7.x WebLogic Resolution Since Liferay DXP 7.x, you will have no access to any modules deployed within the...

How to manually remove / delete a portlet

legacy How To

Issue How can I completely delete a portlet so that I can redeploy an older version? When I uninstall a portlet from the App Manager, it's only Blacklisted and not uninstalled. How do I remove a custom module in...

Deployment of Ext-plugin module

legacy Troubleshooting

Issue Below exceptions are occurring while deploying "Asset Publisher Web Module" ext-plugin...

Can I Manually Execute Quartz Schedulers From the UI?

legacy

Issue I would like to trigger Quartz Scheduler jobs manually from the UI in case they ever miss a scheduled job. Environment DXP 7.0 DXP 7.1 DXP 7.2 Resolution Liferay does not currently have a feature for...

SSL Exception with MySQL and JDK 11

legacy Troubleshooting

Issue After starting Liferay with MySQL and JDK11, and after waiting for some time, the following traces might occur: ** BEGIN NESTED EXCEPTION ** javax.net.ssl.SSLException MESSAGE: closing inbound before...

Change in "view in context" URL for document file entries

legacy

Issue Why does the Search Results Portlet display a different "view in context" URL for document file entries after upgrading to dxp-15? Environment DXP 7.2 with dxp-15+ Resolution Up until dxp-14, the URL format...

LPKG Index Validation takes too long and ends up in out of memory error

legacy Troubleshooting

Issue When we start our test server with -Xmx1024Mb after applying a new patch, the LPKG Index Validator is running too long and we are getting GC overhead exception, ending up in OutOfMemoryError: WARN [HikariPool-1...

"Unable to deploy LPKG file ..." errors after making environmental changes

legacy Troubleshooting

Issue When freshly downloading a bundle, starting it up with Hypersonic database, stopping it, configuring a different database in the portal-ext.properties file then starting the portal again there are...

The default Liferay DXP site's name cannot be localized/translated

legacy How To

Issue I am using the default Liferay DXP site, renamed it, but I do not see the language button or an option to add the site name in different languages. Environment Portal 6.2 DXP 7.0+ Resolution The default site's...

How to update our Tomcat server?

legacy How To

Issue We've found a security issue in our current Tomcat server version The issue has been fixed in the latest version of Tomcat Does Liferay provide a fix for the issue? If not, how can we upgrade our...

Disable Footer Section

legacy How To

Issue How to hide the footer section("Powered by Liferay" section)? Environment Liferay DXP 7.2 Resolution The below steps can be followed to disable the footer section: 1) Go to Site Builder > Pages. 2) Click on the...

Config file deployment with values in special Unicode characters are not visible properly in User Interface

legacy Troubleshooting

Issue When exporting some settings from Control Panel → System Settings, the resulting OSGi config file will be UTF-8 encoded. However, at the next startup, when reading that file, Liferay does not assume that it...

How HTTP cookies are being used in Liferay DXP 7.0+

legacy

Issue How are the cookies being used in Liferay DXP 7.0 (and above)? Tested Environments Liferay DXP 7.2 Liferay DXP 7.1 Liferay DXP 7.0 Resolution GUEST_LANGUAGE_ID: In 7.0+, used to...

Searching with JournalArticleLocalServiceUtil class for "xml" returns all contents

legacy

Issue When using the JournalArticleLocalServiceUtil class to search for web content articles, it is considering the xml tags of the field content. So if we search for "xml", it returns all the web content articles....

Login fails in local environment.

legacy Troubleshooting

This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please...

Understanding a "There is no order guarantee on which result is returned" Portlet Preferences warning when using embedded Hypersonic

legacy Troubleshooting

Issue When unzipping and launching a 7.1 SP4 bundle, the following WARN is shown in the logs: 2020-09-30 15:21:30.057 WARN [http-nio-8080-exec-2][PortalPreferencesPersistenceImpl:208]...

How to give permission to users to see the title and description of Calendar events?

legacy Troubleshooting

Issue Unauthenticated users or users with the default User role can not see the title and description of Calendar events Environment DXP 7.2 DXP 7.1 DXP 7.0 Resolution Log in as your administrator user to Liferay Go...

Adjusting Log Levels to persist after portal restart

legacy How To

Issue Log levels that have been adjusted through the Server Administration are reset after a server restart. I'd like the log levels adjustments to persist after restarts. Environment DXP 7.0+ Resolution Adjust log...

[CKEditor] Paragraph tag is appended to content in blogs by default

legacy How To

Issue We are using CKEditor instead of the regular editor. When putting some content into the HTML field while creating blogs <p> and </p> tags are appended by default. We would like to remove these tags or change them...

Component with id [...] is being registered twice console warnings in the browser

legacy

Issue We often experience some javascript warning messages when opening different parts of Liferay, e.g. the web content editor They say This can lead to unexpected behaviour in the "Liferay.component"...

Resolving When a .lar File Exported From Asset Publisher is Empty

legacy Troubleshooting

Issue I exported a .lar file directly from the Asset Publisher using Widget Menu -> Export didn't contain any assets and was only a few kb in size. Our environment is patched to de-92 Environment DXP 7.0 DXP 7.1...

Cannot Access Login Portlet After Changing Root Context and Updating Patches

legacy Troubleshooting

Issue After changing the root context in my Liferay DXP 7.2 instance and installing fix pack dxp-6, the login portlet is grayed out and inaccessible. In the browser console, I see that the root context is doubled...

Unable to disable the footer option after upgrading to Liferay DXP 7.2

legacy Troubleshooting

Issue 1) Not able to disable the footer option of the classic theme after upgrading the Liferay 7.0 to Liferay 7.2 2) Steps to reproduce Go to the public page configuration To disable show footer, unchecked show...

Known issue: Error "Invalid version number: Version number may be negative or greater than 255" when starting up Liferay 6.2 using jdk 8u261 or later

legacy Troubleshooting

Issue The following error was reported when starting up Liferay Portal 6.2 using jdk 8u261 or later Oct 19, 2020 3:02:57 AM org.apache.catalina.core.ApplicationDispatcher invoke SEVERE: Servlet.service() for servlet...

JSPs stop working if their osgi module is restarted and direct.servlet.context.reload property is configured to false

legacy Troubleshooting

Issue JSPs stop working if their osgi module is restarted and the direct servlet context reload functionality is disabled with the direct.servlet.context.reload=false setting. The issue is also reproduced in case: You...

Java parameter UseContainerSupport doesn't work

legacy Troubleshooting

Issue We are trying to specify the amount of memory Liferay can use by setting the -XX:+UseContainerSupport property However, it seems to take no effect and we don't see the specified limit shown in the...

Groovy Script for deleting users from the database

legacy How To

Directly modifying the database is not advised because we are unable to provide assistance regarding the damage it might do. The suggested approach in these cases is a groovy script that uses Liferay's API....

'Connection reset by peer' when uploading files

legacy Troubleshooting

Issue You are encountering the following exception in the logs: java.io.IOException: Connection reset by peer Users cannot upload files and errors like the following are printed (some examples): WARN...

Remove portlets programmatically with the removePortletId method

legacy How To

Issue I would like to remove portlets from pages programmatically (e.g. with a script or a background job) with the use of the removePortletId method, but without permission checking. Environment Liferay DXP...

Error "Incorrect string value" in logs when adding emojis to Web Content

legacy Troubleshooting

Issue When inserting emojis (emoticons) to a Web Content article, the portal fails to add/update the article and an error similar to the one below is shown on logs. 09:33:30.544 ERROR...

Amazon S3 - Report generation leads to multipart upload failed error

legacy Troubleshooting

Issue Cannot generate reports on Liferay 6.2 and Amazon S3 Hitting multipart upload error when creating CSV file Scenario - With an S3 bucket configured for use and a data-definition in place, we find that when...

HttpOnly flag in JSESSIONID cookie using JBOSS application server

legacy Troubleshooting

Issue JSESSIONID cookie does not contain the HttpOnly flag. Environment Liferay Portal 6.2 JBOSS Resolution You need to change it on your application server configuration, in the...

Avoid user login after every session timeout

legacy How To

Issue On every session expire it is asking for user login again Environment Liferay 7.0 Resolution Login after each session timeout is the default functionality of the Liferay portal. In order to avoid login after...

Is there any way to retrieve the User account's creator

legacy How To

Issue Is there any way or SQL statement to retrieve the User account's creator? Environment Liferay DXP 7.0 Resolution There have two ways to retrieve the User account's creator. The user account's creator can be...

Should OSGi config files and the values in the System Settings application always be in sync?

legacy

Issue I have a module where I do not want to store sensitive data (eg. password) in the config file I would like to provide this value over the UI in System Settings Is it possible to use a "mixed" approach?...

Unable to restart bundles from GoGo Shell

legacy Troubleshooting

Issue When running update {Portlet ID} in the GoGo Shell, you get an error on the UI saying the request could not be completed. Environment Liferay DXP 7.2 Resolution This behavior is a known issue when trying to...

How-To Generate a HAR file for Liferay Support

HTTP Archive (HAR) files are a format used to track information between a user's browser and site. It can be used to identify performance issues such as slow load times, page renders, or other bottlenecks. This is...

Is it possible to hide expired calendar events that are being displayed in an Asset Publisher?

legacy

Issue Currently, an Asset Publisher configured to display Calendar Events will always show x number of events, even if the events already occurred in the past. Is it possible to hide these expired events? Environment...

Issues when working with resteasy-jaxrs dependency on Liferay DXP and Tomcat

legacy

Issue While integrating RESTeasy JAX RS dependency in Liferay DXP projects, customers may notice the below messages in the server logs: SEVERE [fileinstall-/home/liferay.com/7.0/osgi/war]...

Configuring multiple virtual hosts so that both www and non-www can be used

legacy How To

Issue To configure multiple virtual hosts on one site(for example, both www.aaa.com and aaa.com). The Virtual Host can not be configured by using both of the different hosts. Environment Liferay DXP 7.2 Resolution...

Upgrade the Log4j version in the existing Liferay DXP instance

legacy

Issue Is there any option to configure or upgrade the Log4j version in the existing Liferay DXP instance? Environment Liferay DXP 7.0 Resolution By default, Liferay DXP 7.0 is pre-bundled with the log4j 1.2.17...

Deploying Liferay 6.2 SP 15 on Jboss EAP 6.2

legacy How To

Issue This article will outline a basic walkthrough on how-to deploy Liferay 6.2 SP 15 on Jboss EAP 6.2 specific to EAP version. Environment Liferay 6.2 JBoss EAP 6.2 Resolution Prerequisite Download...

Groovy script to clear the stale data in the lock_ and backgroundtask tables

legacy Troubleshooting

Issue Groovy script to clear the stale data in the lock_ and backgroundtask tables Environment Liferay DXP 7.2+ Resolution In the log, similar to the below info may be thrown which shows that there may be some stale...

Missing translations are shown in English (US) rather than in the default language

legacy

Issue A Liferay instance is configured to work with a default language A and other languages B, C, etc. None of the configured languages (A, B, C, ...) are English (US). A non-default language (B, C, ...) lacks...

I cannot configure the "Look and Feel" of widgets on the Content Page

legacy How To

Issue A new Content Page is created and a widget is added to it. There is no kebab menu on it (3 dots) and there is no Look and Feel Configuration button either. Environment Liferay DXP 7.2 Resolution The menu is no...

java.sql.SQLException: Error on rename of mysql.frm due to permission denied

legacy Troubleshooting

Issue After deploying the jar, it gets deployed and started successfully with the following error on Liferay logs. Also, the table gets created but there is no entry in Release_ and ServiceComponent table....

The work folder is no longer appearing since DXP 7.2 SP1

legacy How To

Issue After updating to SP1 (fix pack dxp-2) on DXP 7.2 the $[Liferay-home]/work folder is no longer there or no longer generates new content Environment DXP 7.2 SP1 or above. Resolution The $[Liferay-home]/work...

Can not start Liferay after upgrading to jdk 11 with "java.lang.ClassNotFoundException: jdk.internal.reflect.MethodAccessorImpl cannot be found" reported

legacy Troubleshooting

Issue After upgrading to JDK 11, the server can not be started due to the following error: 2020-03-16 16:47:50.470 ERROR [Start Level: Equinox Container:...

On RHEL7.7, the authentication code (captcha) on the password reissue screen may not be displayed

legacy Troubleshooting

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

Xerces Errors with Customizations

legacy Troubleshooting

Issue After deploying a customization on Liferay 6.2 there are xerces related error on server restart Apache xerces error in the logs after module deployment Environment Liferay 6.2 and JBoss EAP 7.0 Resolution...

Why the "Error executing FreeMarker template" is thrown in the logs?

legacy Troubleshooting

Issue What is the reason behind the following error which is thrown in the logs? [runtime:60] Error executing FreeMarker template FreeMarker template error: The following has evaluated to null or missing: ==>...