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Unknown publisher issue when installing Liferay developer studio

Issue When installing the Liferay Developer Studio on a Windows machine, it shows the unknown publisher. It is not showing the authorized publisher. Environment Liferay DXP 7.4 Liferay Developer Studio Resolution...

Possibility to change Friendly URL automatically generated in Objects

legacy

Issue The official Liferay documentation comments that when creating an object, displayed through a Display Page Template, an automatic URL is generated with the following syntax: "{domain}/l/objectEntryId" I would...

When I try to export a Site, the export fails with an error: XXXX could not be exported because its workflow status is not exportable.

Troubleshooting

Issue I am trying to export a Site. However, I receive the following error: An unexpected error occurred with the publish process. Please check your portal and publishing configuration. The...

How to use anchors in CKEditor

legacy How To

Issue I need to make use of anchors in my content Environment Liferay 7,3, 7.4, Quarterly Releases Resolution To be able to use anchors in your content, you'll need to follow these steps: Add a Rich Text...

Access to Display Page Template via webdav

legacy

Issue The Display Pages templates aren't accesibles via webdav. Environment Liferay DXP 7.4 Resolution It is not possible to access via webdav to Display Page Template. There is a solution to access it via Headless API...

Product Specification is not being displayed in search results when faceted navigation is enabled

legacy Troubleshooting

Issue This article describes a scenario where search results are not being displayed for a Product specification when faceted navigation is enabled Environment Liferay Quarterly Releases Liferay DXP 7.4+ Resolution Please...

Unique constraint violation makes it impossible to change page configuration

legacy Troubleshooting

Issue The attempted efforts to modify the configuration of a page don't work. There are errors in the log about a unique constraint violation for index IX_C753170C; ERROR [default...

Using Liferay.Language.get() in React client extensions

legacy

Issue We are building custom element client extension using React. We want to manage all the translations to different languages using the Language override feature in Control panel. Environment Liferay DXP 7.4 +...

Old images' thumbnails are not displayed in Google Chrome

legacy Troubleshooting

Issue Some thumbnails related to images created a long time ago are not displayed in Chrome, but they can be displayed in Firefox. When inspecting the request through the Developer Tools, there is one of following...

Good practices in using Publications

legacy How To

Issue I would like to understand from the Product's point of view what would be the best way to create a new website using the Publications tool. What would be the best option among the scenarios below: Create the...

WARN [main][DDMFieldUpgradeProcess:626] Unable to get dynamic data mapping form field value type for content ID

legacy Troubleshooting

Issue When upgrading to Liferay DXP 7.4 or Quarterly Releases there are some warnings in upgrade.log with below stacktrace WARN [main][DDMFieldUpgradeProcess:626] Unable to get dynamic data mapping form field...

Liferay Upgrade Planner for Quaterly Releases

legacy

Issue We want to upgrade our custom developments from DXP 7.4 update 48 to the Liferay Quarterly Release 2023.Q4. We are using Liferay Developer Studio 3.9.8, but its "Upgrade Planner" tool lacks compatibility with our...

Mini-cart does not pop up if a different language is used other from English

legacy Troubleshooting

Issue Would like to open and use mini-cart, however, it does not pop up after clicking onto it. Using different language different from English (i.e. Spanish). Environment Liferay DXP Resolution You need to...

Recently published changes still shown as available for Staging in subsequent publication process

legacy

Issue Have a staged site Create a new web content article Create a new publication process and publish all the 'Content' changes by choosing the 'Last 12 hours' option After successful publication, create another...

Some pages are loaded blank when switching between pages when using the "document.write" javascript code

legacy Troubleshooting

Issue We have upgraded from Liferay 6.2 to DXP 7.4. We have problems with some pages, if you open a direct link to them, they are correctly loaded, but if you switch between pages, they are loaded blank. We have detected...

Unable to get dynamic data mapping form field value type for content ID

legacy Troubleshooting

Issue While upgrading Liferay from DXP 7.1 to 2023 Q4.0, the below warnings were encountered: WARN [main][DDMFieldUpgradeProcess:626] Unable to get dynamic data mapping form field value type for content ID 6019934...

/c/ redirects to login page

legacy

Issue When the user tries to access the URL: 'http://localhost:8080/c/', even if the 'c' page doesn't exist, it redirects to the login page instead of a 404 page not found. Environment Liferay DXP [all versions]...

Metrics workflow data in the database

legacy

Issue There is a metrics table in the workflow on UI: Navigate to Application Menu→ Workflow→ Metrics. Select the workflow belonging to it and open the transaction under the workflow In which table has the metrics...

"Unable to import user" messages when performing concurrent authenticated JSONWS calls against an LDAP cluster

legacy Troubleshooting

Issue Given an environment with the following components configured: LDAP cluster with more than one node. JSONWS calls through basic authentication. LDAP Import enabled. Login against LDAP. Several concurrent...

Upgrade to 7.4: DDMFieldUpgradeProcess takes an awfully long time

legacy Troubleshooting

Issue We are upgrading to 7.4 and noticed that the upgrade process is working a lot at DDMFieldUpgradeProcess, this part seems to be taking a very long time Environment upgrade to 7.4 Resolution This is known. It happens...

Object creation fails with the error "400 Bad request Someone may be trying to circumvent the permission checker"

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When I try to create new objects, I receive the following error...

Database throughput problems due to queries to the AssetEntry table executed by the assetEntryLocalServiceUtil.getEntries method

legacy Troubleshooting

Issue We have a custom development that calls the assetEntryLocalServiceUtil.getEntries method: AssetEntryQuery assetEntryQuery = new AssetEntryQuery(); assetEntryQuery.setAnyCategoryIds(new long[] { categoriaMesVistos...

Log messages for Stored XSS vulnerabilities

legacy Troubleshooting

Issue We would like to know whether there are any strings to search for in log files, to check if any of the following vulnerabilities have been exploited in our environment? LSV-1237 / CVE-2023-42628 LSV-1236 /...

Getting 'DuplicateSamlIdpSsoSessionException' in the Debug Logs

legacy Troubleshooting

Issue Users are facing intermittent login issues in the SAML environment; however, the below error is observed frequently in their log files: DEBUG [default task-73687][BaseSamlStrutsAction:61] null...

'Segments' option under the 'People' section in the Product's menu not coming

legacy

Issue User has created a site template, but are unable to view the 'Segments' section under 'People' in the Product's menu. Environment Liferay DXP 7.4 Resolution Liferay provides site templates for...

DocuSign is not working for Production environment

legacy Troubleshooting

Issue DocuSign works properly with developer DocuSign credentials in the UAT environment, however, while working in production with prod DocuSign credentials, users are unable to view or receive the entries on the...

DocuSign Error: The access token provided is expired

legacy Troubleshooting

Issue When attempting to work with a new token for DocuSign integration, the following errors are observed: DEBUG [https-jsse-nio-443-exec-38][DSEnvelopeManagerImpl:177] [LPP-50430] value of Json Object is...

DocuSign API rules and limit

legacy

Issue APIs are failing, hence Liferay has to provide a feature to restrict the API limit. Environment Liferay DXP 7.4 DocuSign Resolution With the current DocuSign integration feature provided by Liferay, the...

“Your request failed to complete” shows up when trying to discard changes of a published Publication

legacy Troubleshooting

Issue “Your request failed to complete” is displayed in the UI when trying to discard the changes of a published Publication. Environment DXP 7.4+ Resolution What happens is that, originally, the Discard...

Multiple UI errors while uploading duplicate images

legacy

Issue Users can see multiple UI errors while uploading duplicate images via document and media Steps to reproduce: Navigate to 'Content and Data'> 'Document and Media'> Upload a document with a similar name or...

Why High Memory Consumption for Backup Service during Automatic Backup on Liferay Cloud

legacy

Issue When an automatic backup is triggered by the system, the memory utilization (for backup service) is more than 80%. However, the backup service is working fine for both automatic and manual backups. If...

How to improve "idle in transaction" state in PostgreSQL?

legacy Troubleshooting

Issue A user encounters a state where a specific update is not being executed. The system hangs and the specific process cannot finish. Hanging transactions in the database that can only be unblocked if you...

Categories are not working properly in cluster enviornment

legacy Troubleshooting

Issue Categories are sometimes available while editing a document, yet usages show 0 in the categories section. There is no specific pattern, however, categories do not function as expected when working in a...

Check the Java version in Liferay PaaS

legacy How To

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue You want to know which Java version is running....

Cannot redirect user account creation page to prevent guest users to create new accounts

legacy Troubleshooting

Issue Would like to be able to control user account creation on the portal. Trying to use the redirection feature of Liferay, however, it seemed not to be working. Environment DXP 7.4 Resolution Configure the...

How to hide the particular folder from user under document and media

legacy How To

Issue How to hide a particular folder from a particular user in the document and media section. Environment Liferay DXP 7.4 Resolution Follow the steps to achieve this requirement: Navigate to the Control Panel >...

Title is not replaced when importing fragment

legacy Troubleshooting

Issue When renaming a fragment that has been previously imported into the environment in a collection and subsequently importing the same collection again, the system indicates a successful import. However, upon...

Error "Invalid site key" when using reCAPTCHA v3

legacy Troubleshooting

Issue When configuring reCAPTCHA v3 and testing it on the "Forgot Password" page, the following error message is reported: "ERROR for site owner: Invalid site key". Environment Liferay DXP 7.2+ Resolution Liferay...

Theme elements appear duplicated on embedded pages

legacy Troubleshooting

Issue The header, footer, search bar and other elements appears duplicated on embedded pages. Environment DXP 7.4 Resolution It is possible to edit a page so that only the embedded page is displayed. For this, you...

http.nonProxyHosts property is being neglected

legacy Troubleshooting

Issue You might encounter an issue where you are using a proxy and configured http.nonProxyHosts property, but it seems it is being ignored Environment Liferay 7.0+ Resolution Make sure that you use the right...

URL for uploaded documents not being displayed

legacy Troubleshooting

Issue After uploading a document in Documents & Media and clicking on Details, its URL should being displayed on the right hand side menu, under "Latest version URL, but it is not. Environment DXP 7.3 Resolution A .jsp...

Web Content Does not appear in Asset Publisher

legacy Troubleshooting

Issue After updating to a new update, web content is no longer appearing in the Asset Publisher. Environment Liferay DXP 7.4 Quarterly Release 2023 Q4 Resolution Sometimes, when web content does not appear in the Asset...

Hide default login page /c/portal/login

legacy How To

Issue Is it possible to hide the default /c/portal/login page? We want users to use a specific login page, and prevent them from using /c/portal/login to log into the portal. Environment Liferay DXP 7.0+ Resolution...

After activating Publications, publication users can make changes directly in production

legacy How To

Issue With Publications active, we want to prevent publication users from being able to make changes directly in production, we only want them to be able to change publications. Environment Quarterly Release...

How to enable cookies and the banner, consent panel

legacy How To

Issue How to enable the cookie preference handling as well as the configuration options for both the banner and the consent panel. Environment Liferay DXP 7.4 Resolution This feature was introduced in the Liferay...

'${processor.processMax()' error while creating Application Display Templates

legacy Troubleshooting

Issue In the application display templates, whenever try to create an asset publisher template, the below error appears on the UI: The error appears in the Liferay logs as well: ERROR [WebContainer :...

PortalUUID: 'cannot find symbol' in Service Builder module

legacy Troubleshooting

Issue When trying to build my Service Builder module, the following error is thrown in *PersisenceImpl.java classes: cannot find symbol PortalUUID *PersisenceImpl.java classes contain the following reference:...

Portal.properties link not up to date

legacy

Issue I am looking at the link https://docs.liferay.com/dxp/portal/7.4-latest/propertiesdoc/portal.properties.html to inspect the default portal properties, but it doesn't seem to be up to date. For example, some...

Error "The SSL certificate does not match the SSL private key"

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue The deployment process failed with the following error...

Deployment failure due to invalid Environment Variable name

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue The deployment process failed with the following error...

Error "Someone may be trying to circumvent the permission checker" when deleting a virtual instance

legacy Troubleshooting

Issue When attempting to delete a virtual instance, users may encounter the following error: javax.portlet.PortletException: com.liferay.portal.kernel.exception.SystemException:...

Approver does not have access to preview of Content Page

legacy Troubleshooting

Issue Created a custom role to approve Content Pages Added View and Update permissions for Pages When the user with the role opens the Workflow Task and clicks the preview button, the following error appears: ...

SAML Sessions remain Active despite Logout in Liferay

legacy Troubleshooting

Issue We have integrated SAML with our Liferay configuration. We have noticed that after a User logs out, their session remains active in Liferay. Environment Liferay DXP 7.3 Resolution This issue may occur if the...

I cannot select a Folder when adding a Basic Document via Asset Publisher

legacy Troubleshooting

Issue I have an Asset Publisher Widget configured as Manual Asset Selection. When adding a Basic Document, the portal does not allow me to change the default Folder. Environment Liferay DXP 7.4 Resolution The...

Unable to add images to an out of the box paragraph fragment

legacy Troubleshooting

Issue We are facing editing issues on the out of the box paragraph fragments when trying to add images to it. The add button is only available in the editor when the paragraph is placed in a grid. If the paragraph is...

Private Pages for New Users are being created only after New User logs in

legacy

Issue When creating Private pages for new users, the private pages are being created only once the new user has logged in or is impersonated Environment Liferay DXP 7.X Resolution The behavior listed above is...

How can administrator users pre-configure a category filters in a search page?

legacy How To

Issue In a search page, an administrator user can narrow search results using the Type Facet by pre-selecting specific object types in the widget configuration. We need to do a similar filtering selecting specific...

Modules with escapeModel=true attribute in search-container not working

legacy Troubleshooting

Issue We have detected that the modules that implement the search-container with escapedModel="true" attribute in the search-container-row, are not working. We have also seen the following messages appear in...

Can't order web content structures alphabetically

legacy Troubleshooting

Issue Alphabetically sorting when selecting a structure during web content creation Steps to reproduce: 1. Create 7 structures 2. Start to create web content, select 'More' in the list Expected behavior: The user...

java.lang.IllegalStateException: Unknown background task executor com.liferay.portal.search.internal.background.task.ReindexPortalBackgroundTaskExecutor

legacy Troubleshooting

Issue When trying to perform a full portal reindex, we are obtaining below error in the logs: java.lang.IllegalStateException: Unknown background task executor...

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