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Information is not save in detail tab product configuration

Issue After adding the information in detail tab, without saving move to another tab the information is lost in detail tab. Environment Liferay DXP 7.3 Commerce 3.0 Resolution As this can be an important feature,...

Media on products are not visible with view permission

legacy Troubleshooting

Issue Unable to view media on product with view permission. Steps to reproduce 1. Create a role named "Merchant1" and a user "merchant1@gmail.com" who has role merchant1 (PFA the list of permissions for this...

Drop-down fields "Choose an Option" are displayed when the user has not selected one of the options in the list yet. Even though the selected language is Greek, it still displays "Choose an Option" instead of the Greek translation.

legacy Troubleshooting

Issue Set the default language to Greek in Control Panel -> Configuration -> Instance setting (set only 2 current languages: English and Greek) Create a form with a 'Select from List' field with some options and mark...

How to hide a site from indexing robots

legacy How To

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue How to disable robots in some pages and how to disallow the...

A navigation menu can't be removed

legacy Troubleshooting

Issue A navigation menu cannot be deleted by the user. On a clean instance, the issue can be reproduced with the provided user's database. Steps To Reproduce: (i) Restore the attached DB to a Liferay 7.2 fix pack...

Display name for a language is shown as beta

legacy How To

Issue I noticed that for certain languages, the display name is shown as beta, e.g. italiano [beta]. Where can we change that? Environment DXP 7.3 Resolution The particular language (in our case, Italian) locale is in...

$reserved-article-url-title.data doesn't provide i18n friendly URL

legacy Troubleshooting

Issue If you have a content with different friendly URLs per language, when trying to retrieve those friendly URL via velocity template, $reserved-article-url-title.data doesn't provide internationalized URL....

Friendly URL is not being generated if the web content shares same title in two locale.

legacy Troubleshooting

Issue Create a Basic web document. Name it as "ABC" and publish it. Now changes the language from en-US(English) to es-ES(Spanish) with the help of the language portlet present before the title field and again name it...

Asset publisher's auto scroll should be configurable

legacy

Issue When clicking on an asset shown in an Asset Publisher, the asset's content can be configured to show the content in the same portlet or in a default one. In either case, the page will scroll to where the...

Warning Duplicate column name 'scriptRequiredContexts'

legacy Troubleshooting

Issue When upgrading from Liferay Portal 6.2 EE to Liferay DXP 7.2 this warning is shown in the logs. WARN [main][BaseDB:541] Duplicate column name 'scriptRequiredContexts': alter table KaleoAction add...

I cannot download the vCard from another user

legacy Troubleshooting

Issue The Contacts Center Widget allows users to export the user’s vCard and save it as a VCF file. vCard is a file format standard for electronic business cards. If a regular user clicks on the vCard from...

After upgrading from GA1, the Analytics Cloud option is no longer available in the DXP UI

legacy Troubleshooting

Issue After upgrading the environment from GA1 to SP1(fix pack 1) as per the guidelines, the Analytics cloud option is not available in Control Panel > Instance Settings ('Analytics Cloud' does not appear in the...

Request to Analytics Cloud failed

legacy Troubleshooting

Issue While trying to create a new property in Analytics Cloud and sync for the first time, a similar error is received in the DXP app server console logs: com.liferay.portal.kernel.exception.PortalException: Request...

Live pages do not take the default value of a page custom field created in Live

legacy

Issue With remote Staging enabled, I have created a page custom field with different default values in Staging and Live. After publishing from Staging to Live, the value of the custom field on the Live pages do...

Localized category not found via auto complete

legacy

Issue Some categories are created, then they are localized by adding translations to them. While using Liferay in the target language, if you start typing the localized category, e.g. in the Web Content Editor's...

How do set the different URLs for each UI tab on the page?

legacy How To

Issue Using UI tabs functionality on one of the pages. There are multiple tabs like 3 tabs and while accessing each tab its URL is the same. How do set the different URLs for each UI tab on the page? Environment...

Not able to "check-in" in Microsoft Office 365

legacy Troubleshooting

Issue After integrated Liferay with Microsoft Office 365, getting below NullPointerException when performing the “Check-in” operation. And,document gets in an inconsistent state and cannot be edited again....

Hide certain Structure in Add web content dropdown menu

legacy How To

Issue Is it possible to hide certain Structure in Add web content drop-down menu? Environment DXP 7.3 Resolution To achieve that, consider removing the view permission of the structure. Steps can be found as follows: Go to...

How to use multiple facets of the same type

legacy Troubleshooting

Issue Add 2 or more Facet Widgets of the same type to a page, for example Category Facet. If you make a search and select a facet value in one of the widgets, the same facet value in the other widgets will be selected...

Page "Draft Status" lost when staging is enable

legacy Troubleshooting

Issue When enabling local staging, pages in DRAFT status are copied to Staging site in non-DRAFT status, but remain in DRAFT status on Live site even though they cannot be published there. Steps to reproduce 1....

When users try to open a dropdown at the bottom of the page, it expands completely at the bottom.

legacy Troubleshooting

Issue When a form with a 'Select from List' drop down near the bottom of the page is opened after installing dxp-20, the list opens down instead of up, which was also the prior behavior in dxp-16. Steps to...

"Unable to get product info for: dxp-7.3-sp2" error

legacy Troubleshooting

Issue The liferay.workspace.product=dxp-7.3-sp2 setting in Liferay Workspace's gradle.properties file suddenly started to throw an error like: A problem occurred configuring root project '...'. > Unable to...

Users can't be assigned to sites

legacy Troubleshooting

Issue java.lang.IllegalArgumentException is occured when trying to add a user to a site. Steps to reproduce: 1. Add below property in portal-ext.properties file. users.search.with.index=false 2. Start the...

How to kill the session on browser (tab or window) close?

legacy Troubleshooting

Issue The user session should be terminated immediately if they close the browser tab or window. Environment DXP 7.0 + Resolution Liferay maintains the session of 30 minutes by default and Liferay doesn't provide any...

The default content publisher shows author and modification date

legacy How To

Issue Is there a way to change the default values of the Content Publisher metadata from the interface? Steps to Reproduce On a page, add a content publisher portlet. Navigate to Configuration> Display...

How to relate AssetEntry and AssetCategory

legacy How To

Issue AssetEntryLocalService.getAssetCategoryAssetEntries() does not return any results for a given category. How should I relate AssetCategory and AssetEntry? Environment DXP 7.1 DXP 7.2 DXP 7.3 Resolution...

How can I enable the view count increments for web contents in Asset Publisher Portlet - DXP 7.1 - 7.3

Troubleshooting

Issue When I add the view count in Asset Publisher to the available box, and refresh the page. The view count is not incremented and displays a value of "0" Reproduction Steps: Set up DXP and start it. Go to Content &...

How to use the root domain with different paths for each site?

legacy How To

Issue There are virtual hosts using different subdomains: main.site.com - (Global / Root) a.site.com - Site A b.site.com - Site B c.site.com - Site C The desired URLs should look as follows: site.com site.com/a...

Error importing files with names ended with character "." (dot) from 6.1

legacy Troubleshooting

Issue Trying to import documents (or doing upgrades) from 6.1, errors as the following are gotten: 2021-07-01 11:02:08.680 ERROR [liferay/background_task-8][BackgroundTaskMessageListener:182] Unable to execute...

Import Web Content without importing referenced pages

legacy Troubleshooting

Issue When trying to export and import web content, an error will occur, preventing the import, if the web content is referencing pages that have not yet been imported. There is a use case that necessitates the...

I cannot create a Speedwell Site with error Invalid default locale set for the property 'label' of field name Image2x9w

legacy Troubleshooting

Issue When I try to create a new Site using the Speedwell Accelerator, the process fails and the portal displays the error "An unexpected error occurred." The portal log shows the following errors: ERROR...

How to filter web content articles by category?

legacy

Issue Web content articles can be filtered by navigation (Mine, Recent, Structures) and by Status (any, draft, etc.). How can they be filtered by Category? Environment DXP 7.0+ Resolution This is a new feature, for...

Pages are not included in the sitemaps after upgrading from 6.2 to 7.2

legacy Troubleshooting

Issue There are some issues for many sites generating sitemaps. Creating new pages causes those pages to be included in the sitemap, but existing pages will not be included even if the page is configured to be in the...

Structures can no longer be changed for web content articles

legacy

Issue In Portal 6.2, there was a Select button to change the structure of a web content article in the Edit view. This button is no longer there, and there are no other ways to change structures for existing or new web...

How to find the content in pages that were converted to Link to page after upgrading from 6.2

legacy Troubleshooting

Issue In Portal 6.2, the type of the pages could be changed from Widget Page to Link to Page. We had a page where we had some content on it, then changed it to Link to Page, this change could be reverted at any time....

Translation fields with empty values due to a structure with repeated fields

legacy Troubleshooting

Issue The translation is lost when the default translation is not filled Reproduction Steps Setup Liferay DXP 7.1 with Fix Pack 16 Create a structure with the title TestStructure using structure.json as the source...

Disable password verification for SSO users

legacy How To

Issue When changing the screen name or email address of a user, the portal now requires a password verification. This was not a requirement for previous versions of Liferay. Environment DXP 7.3+ Resolution This is a...

Adding More Australian Time Zones

How To

Introduction By default, Liferay has a list of Australian time zones that don't account for regional rules related to daylight savings time. For example, Brisbane (Queensland) will remain on AEST (UTC+10:00) throughout the...

On Staging when switching to advanced publication, the previously published pages are checked by default. - DXP 7.1 - 7.3

How To

Issue After publishing to Live pages by switching to advanced publication, and I would like to make a new publication or publish a new page, when I switch to advanced publication, the previously published pages are...

Exporting Document Library to LAR does not export file versions (product limitation)

legacy

Issue Exporting Document Library to a LAR file from Content & Data -> Documents and Media -> top-right three-dot menu -> Export / Import won't export file versions. Environment DXP 7.0 or higher Resolution This is a...

Site information, including the date it was created and the number of members

legacy How To

Issue The requirement is to get a list of all the site's names, as well as their creation dates and members. If there is a shortcut from the Liferay control panel? Environment Liferay DXP 7.0 Resolution There is...

Can Email field be added to a form that would allow users to enter an email address to send user's data?

legacy

Issue The requirement of adding an Email field to a form which would allow users to enter an email address that would receive an email with the information they filled out in a form. Environment Liferay DXP 7.2...

Filter By Field is not working for Booleans in Asset Publisher

legacy Troubleshooting

Issue Steps to reproduce: 1. Create a structure with two fields(text and boolean) and also create a template for it in a Global site. 2. Go to "Liferay DXP" site and create two new WebContents with previous...

Custom context path is not working

legacy Troubleshooting

Issue After changing, the root context path to custom context the commerce components and system settings taking more time to load. Steps to reproduce: 1. Start Liferay with Commerce installed. 2. Change the ROOT...

While using Azure B2C a SAML error occurs when getting a parameter with whitespaces

legacy Troubleshooting

Issue When SAML module is configured and integrated with an Azure B2C and we need to map a parameter to a Liferay parameter, a problem might occur due to a whitespace: <saml:Attribute FriendlyName="Given...

Variant selector of Product Detail Portlet

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.1 FP-16 2. Create a Speedwell Site 3. Edit one of the Products 4. Add an Option that has at least two values 5. Go to Images for this product and upload two...

Exception while selecting Grouped tab in Grouped Products

legacy Troubleshooting

Issue FileNotFoundException error is occurring while selecting Grouped Tab. Steps to reproduce: 1. Click on Control Panel -> Commerce -> Products 2. Click on "+" button and select grouped. 3. Navigate to Grouped...

How to Disable Groovy Scripts and the Scripting Console in Control Panel

legacy How To

Issue I want to disable Groovy Scripts from being executed in Control Panel's Server Administration panel Environment Prior to DXP 7.4 Resolution 1. Go to Control Panel > Configuration > System Settings 2. In the Platform...

How to Disable Gogo Shell

legacy How To

Issue I want to disable the Gogo Shell from my Liferay instance Environment Liferay DXP Resolution The Gogo Shell can be disabled by performing the following actions: 1. Go to Control Panel > Configuration > Components 2....

I cannot create new Virtual Instance with error Screen name must not be null

legacy Troubleshooting

Issue When I try to create a new Virtual Instance, the portal displays the error "Your request failed to complete". The portal log shows the following error: ERROR [default...

I cannot find the query string field on content page - DXP 7.2 - 7.3

How To

Issue When I configure the content page, I cannot find the option to set the query string. On widget pages when I configure the page I select the "Advanced" tab and I can see the "Query String" field and set it....

Unable to create Liferay Module Project Fragment in LDS

legacy Troubleshooting

Issue When trying to create a Liferay Module Project Fragment it will ask to set valid Liferay portal runtime as follows: Please set a valid liferay portal runtime, you can initBundle or modify...

Publishing Forms to Remote Live in staging without corresponding pages

legacy How To

Issue In a Remote Live staging set up, sometimes, a form is modified and requires publishing, but it is not desirable for changes made to the page itself to be published yet. Is it possible if a form is modified, for...

Importing LDAP settings through osgi/config files does not import password

legacy

Issue LDAP settings can be imported into the Liferay environment using osgi/config files These settings are imported into System Settings, and can then be configured for an individual instance in Instance Settings When...

Content from Private Pages is not shown in the search results

legacy Troubleshooting

Issue Private pages' content does not appear in the search results Environment DXP 7.2+ Resolution The issue has been resolved by LPS-151303 and LPS-161366, you can update to the following patch levels: DXP 7.2: SP9...

How can I change the Product and Category URL pattern

legacy How To

Issue Liferay Commerce use /p/ and /g/ within the friendly URLs for Commerce display pages. To improve the search presentation for SEO purposes, I want to change the /p/ and /g/ to something meaningful...

Is it possible to know the timeline for when a hotfix from Liferay Support will be ready?

legacy How To

Issue Is it possible to have an exact timeline on when a hotfix from Liferay Support will be ready? Environment Portal 6.1/6.2 DXP 7.0/7.1/7.2/7.3/7.4 Resolution While there is no exact timeline from Liferay...

Perform a date range query using Custom Filter Widgets over two fields of a structure

legacy How To

Issue We have a custom web content structure that has two ddm-date fields. We want to search and filter over a range of dates between those two fields using Custom Filter Widgets. Environment Liferay DXP...

How to change the html of the default inactivity popup

legacy How To

Issue How to change the html of the default popup that appears when a user is warned about inactivity. Environment DXP 7.0 Resolution Changing the HTML of the pop up will require customization as it is not something...

Embedding the Language Selector Widget in a Fragment

legacy How To

Issue Need to embed the Language selector widget in a fragment via tags similar to what is referenced here: https://help.liferay.com/hc/en-us/articles/360020757071-Embedding-Widgets-in-Page-Fragments Environment DXP...

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