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Segment not working with request parameter option

Issue Segment not working using Request Parameters filed. The issue can be replicated using Widget Page as well as Content Page. Steps to reproduce: Create a Blank page named "test" Create a Basic Web Content Go to...

Errors Suggesting a Search Bot Attack

legacy Troubleshooting

Issue We are seeing many abnormal errors in our Liferay catalina logs all of sudden. We have tried restarting, but the errors continue. What could these mean? ERROR [ajp-nio-0.0.0.0-8009-exec-19][MVCPortlet:557]...

Is There An IDE That Liferay Recommends?

legacy

Issue Does Liferay suggest a particular IDE for development? Environment DXP 7.0 | DXP 7.1 | DXP 7.2 | DXP 7.3 | DXP 7.4 Resolution Liferay does not have an officially recommended IDE, you may use whichever you are...

Commerce orders API - how to filter results by orderStatus?

legacy Troubleshooting

Issue I am trying to filter orders fetched from the API /o/headless-commerce-admin-order/v1.0/orders by orderStatus, but that does not seem to be possible. Steps to reproduce: 1. Create an order and accept it 2. GET...

Search results can be incomplete when highlighting is enabled

legacy Troubleshooting

Issue With highlighting enabled, search results only shows those sentences which match. If there are no matches, it shows all sentences. This can affect the title, summary and other result fields. Environment Liferay DXP...

Activities portlet doesn't show journal updates

legacy Troubleshooting

Issue The Activities widget/portlet does not notify when a Web Content is edited, it only notifies when a Web Content is either created or deleted. Environment DXP 7.4.x DXP 7.3.x DXP 7.2.x Resolution...

liferay-asset:asset-display doesn't show the items

legacy Troubleshooting

Issue When changing from <liferay-ui:asset-display> taglib to <liferay-asset:asset-display> taglib using same parameters, the latter doesn't show any items. Environment Liferay DXP 7.4 Resolution You have to...

Whitespace below document on an embedded page

legacy Troubleshooting

Issue While using an embedded page with single page PDF url, a big white-space gets added to the page affecting the look and feel of the page. Steps to reproduce the issue: Upload a PDF document of single page on...

Widget title gets saved without clicking on '✓' icon

legacy Troubleshooting

Issue While editing the title of any widget on a widget page, it gets saved even without clicking the '✓' icon. Steps to reproduce: Create a widget page. Add a 'Document and Media' widget over the page. Double...

/web/guest cannot be removed from the site url if a virtual host is active

legacy Troubleshooting

Issue It is not feasible to remove /web/guest from the site URL when a virtual host is configured. When accessed without /web/guest, the page keeps loading and displays a 404 error in the logs. Environment Liferay...

Option to export multiple web content translations

legacy

Issue Is it possible to translate web content in bulk for multiple locales? Environment Liferay DXP 7.3 Resolution In DXP, users can translate web content in different locales by selecting them from the UI and...

No error is reported when the password does not follow the configured policy

legacy Troubleshooting

Issue When we enable a Password Policy and create a new user, no error appears indicating that the password does not follow the configured policy. Environment DXP 7.3 Resolution Please install DXP 7.3 Update 20....

Existing users password encryption algorithm is not updated on password reset

legacy Troubleshooting

Issue The password encryption algorithm of existing users is not being updated after doing a password reset. Environment DXP 7.4 Resolution To resolve this behavior, open a help center ticket to request a hotfix...

Unable to set Assignment Type of User on a Workflow

legacy Troubleshooting

Issue The screen goes blank in the Workflow Builder if you have a user in your portal that has "Null" in either the first or last name (e.g. a user with the name "Nuller John"). Any searchable field...

Can I set the subject field of the Form submission email dynamically?

legacy

Issue We have a Form with a dropdown field where users can select from pre-defined values. An email notification is set up for the Form to alert about new form submissions. We would like to set up the notification...

Button "-" doesn't work when creating a structure with repeatable field

legacy Troubleshooting

Issue After creating a structure with repeatable fields, when trying to delete a field by clicking the "-" button, the field is not deleted. Steps to reproduce Navigate to Content & Data > Web Content >...

Remote staging: cannot set a form in a Form widget in staging - "This form is not available or it was not published."

legacy

Issue When we take a website with staging configured, and put the Forms widget on a webpage - we cannot configure the Forms widget by selecting a form for it, we get the message "This form is not available or it was not...

Update packages and regenerate your custom theme with the latest available in order to solve accessibility or style related bugs

legacy How To

Issue Sometimes in order to solve user interface bugs (like accessibility or style related), our customers need to update their custom themes with the latest versions available of liferay-frontend-theme-unstyled ,...

Portlet on Private Pages does not save changes in Configuration

legacy Troubleshooting

Issue When adding a portlet to a private page and changing its configuration, the portal displays the success message, but the content returns to the previous value. Environment DXP 7.3 DXP 7.4 Resolution Please...

Liferay Frontend NPM Toolkit compatibility matrix for Node.js, NPM, Yeoman, Gulp and Generator Liferay Theme

legacy

Issue If a client wants to generate custom themes, they need to install: Node.js and NPM Yeoman Gulp generator-liferay-theme As a result, it is difficult to know which version to install depending on the portal version...

Which tables in the database contain web content, documents and media information?

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us....

Export/import process fails if there are data links associated with earlier versions of the structure

legacy Troubleshooting

Issue Exporting a structure that contains previous versions can cause a unique constraint violation on import. The following stack trace is seen in the logs: 2022-12-19 21:24:49.032 ERROR...

Outdated or vulnerable components can sometimes be found in the .cp/ folder inside osgi/state/folder

legacy Troubleshooting

Issue We've run a security scan and it is picking up outdated components inside the .cp/lib/ subfolder of the osgi/state/ folder, and it is confusing our compliance efforts. Environment Liferay DXP 7.0, 7.1, 7.2, 7.3,...

Upgrading from 6.2 to 7.3 changes the number of likes and dislikes

legacy Troubleshooting

Issue Ratings and Comment Ratings are enabled in our portal. When we upgrade the portal from 6.2 to 7.3, some likes turn into dislikes and that creates false information. In the ratingsentry table, the scores of the...

Form Upload Input is missing when mapping to a custom Object's Upload Field

legacy Troubleshooting

Issue When creating a Form that maps to fields on a Liferay Object (and one of the fields is an Upload type field), the option to map the form's Upload input with the custom Object's Upload Field is not appearing....

Is there a limit to the number of IdPs registered?

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us....

Search in Control Panel > Audit makes long URL

legacy

Issue A search in Control Panel > Security > Audit always sends empty search parameters in the GET URL. As a result, URLs are very long and can be blocked by firewall-infrastructure. Steps to reproduce: Navigate to...

I cannot export Form entries if they have not been approved in a Workflow

legacy

Issue If a workflow is enabled for my Form and I make an export of the Form entries, only Approved entries can be exported. Those entries which have not gone through the Workflow yet, will not be included in the...

Does Liferay Support Angular 13 +

legacy

Issue After updating an Angular portlet from v12 to v13 it can no longer be viewed and the browser console logs display a liferay-amd-loader error. Environment DXP 7.0, DXP 7.1, DXP 7.2, DXP 7.3, DXP 7.4 Resolution This...

Detected vulnerabilities related to Jettison

legacy Troubleshooting

Issue A security scan has picked up the following vulnerabilities related to jettison-1.x.x jar: CVE-2022-40150 & CVE-2022-40149. This jar is found in marketplace\Liferay Foundation - Liferay Portal Remote -...

Error in plugin "sass" when migrating themes "... is deprecated and will be removed in Dart Sass 2.0.0."

legacy Troubleshooting

Issue When migrating themes to a newer version, you can get these types of errors: Deprecation Warning: Using / for division outside of calc() is deprecated and will be removed in Dart Sass 2.0.0. Recommendation:...

Search Results Ignore Date Field with Empty or Null Value

legacy Troubleshooting

Issue When creating Journal Article Structures with Date Fields, cases may occur where these fields must not be marked as "mandatory" as per specific company requirements. However, despite these fields not being...

Failure during import of site template.

legacy Troubleshooting

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us....

How to remove guest's view permission on documents in the Search result page.

legacy How To

Issue How to remove guest's view permission on documents in the Search result page. Environment Liferay DXP 7.3 Resolution To remove the guest's view permission on documents in the Search result page, user can remove view...

Text is not visible in phone mode

legacy

Issue In tablet and desktop mode, the text is visible. In phone mode, the text is not visible. Steps To Reproduce: 1. Start a server DXP 7.3 2. Access the portal 3. Click Edit > Fragments > Slider 4. Add an image....

Unable to save the root category configuration under Commerce Categories Navigation widget

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.4 2. Create a new site by using the 'minium site template'. 3. Create a 'Content Page' and add the 'Commerce Categories Navigation widget' on the page. 4. Open the...

Cancel button is saving the account entry

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.4 2. Create a site by using the 'minium site template'. 3. Navigate to the created site. 4. Click on the 'Account Selector' and create a new account. 5. Fill in...

Is it possible to view page usages for global Fragments

legacy

Issue Is it possible to see the page name as well as the site name and usage in this scenario? It would be useful to know which fragments are used on which pages. Steps to reproduce: 1. log in as an admin user 2....

Discount workflow is triggering as soon as user fill the discount

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.4 2. Navigate to Control Panel > Applications> Workflow > Process Builder > Configuration > Edit Commerce Discount and apply Single Approver workflow. 3. Navigate...

Default payment method showing all the active and non active payments

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.4 2. Create a new site by using the 'minium site template'. 3. Create a new account. 4. Navigate to the default created channel. 5. Enable the 'Money order'...

Unable to preview web content after enabling repeatable of nested fields

legacy Troubleshooting

Issue Unable to preview web content after enabling repeatable nested fields when upgrading from 7.3-SP1 Steps to reproduce: 1) Start server DXP 7.3 sp1 2) Add a new site(required) 3) Navigate to Web Content 4) Add...

Search showing staging results in search facet

legacy Troubleshooting

Issue Steps to reproduce: Create a new blank site with a public page Enable local staging Create web content in the new site Staging: publish to live Go to the default Liferay site Configure the scope of the search...

Search button is not properly aligned is search portlet

legacy Troubleshooting

Issue Steps to reproduce: 1) Control Panel-> System Settings-> Search-> Search Web 2) Check the box and update 3) Create Widget Page 4) Drag the Search portlet on that page. 5) Search button is not inside the search...

Forked workflow task still pending after another user completes the other forked task

legacy Troubleshooting

Issue The forked workflow task is still pending after another user completes the other forked task Steps to reproduce Create two Administrator users(user1,user2) Control panel > Configuration > Kaleo Designer > Add New...

Needs to change friendly URL of web content

legacy

Issue When working with assets such as 'Web Content', the details always include the friendly URL. The concern now is that this friendly URL contains a hyphen (-) that requires to be removed. Environment Liferay...

Collect Digital Signature button appears even when the Digital Signature feature is not enabled

legacy Troubleshooting

Issue The "Collect Digital Signature" button appears in the Documents and Media widget, even if the Digital Signature feature is not enabled Steps to reproduce: Start a clean bundle of Liferay DXP 7.4 Go to Control...

ADA Accessibility: Drag and Drop functionality not accessible using keyboard, screen reader when creating new Document Types.

legacy Troubleshooting

Issue When creating a new Document Type, elements in the Builder fields section sidebar are accessible and operable only by Drag and drop motion using the mouse, presenting an accessibility issue for visually...

ADA Accessibility: Drag and Drop functionality not accessible using keyboard when adding new web content Structure

legacy Troubleshooting

Issue When adding a new Web Content Structure, the elements in the expanded Builder sidebar are accessible and operable only by Drag and drop motion using the mouse. This presents an accessibility issue for...

How to disable the portal default canonical url generation

legacy Troubleshooting

Issue Customer has a custom development to generate canonical urls and it clashes with portal default canonical url generation, so it has to be deactivated. Environment 7.4 Resolution To avoid the default behavior...

Deploying Multiple Environments with Cloud

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue When deploying multiple environments to Liferay Cloud, the...

File upload to Documents and Media is slow or even fails

legacy Troubleshooting

Issue The upload process is so slow or even fails for uploading files with certain extensions. For example, an MP4 file is processed in 1 second, but an Excel file takes more than 100 seconds. Environment DXP...

I want Liferay to fill the hreflang tag in pages only for translated languages

legacy How To

Issue Liferay generates an hreflang alternate url in the head of every page for every locale available for that site. If no translation is available for the content, it will be displayed in the default language. This...

Display order of category navigation and tag navigation

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

Is there a character limit on file names for content uploaded to Documents and Media?

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

My Javascript code is rendered twice when SPA is enabled

legacy Troubleshooting

Issue The following code renders a modal window when the DOM Content is loaded: ... if (document.readyState === 'loading'){ document.addEventListener("DOMContentLoaded", onContentLoaded); } else { onContentLoaded();...

Does Liferay offer Asynchronous Indexing of PDF Text?

legacy

Issue We are trying to create journal articles with attached PDFs in them and index the PDF text via the IndexerPostProcessor because we would like any journal article to be keyword searchable for that PDF text and...

Can Liferay Linearize PDF Files?

legacy

Issue Does Liferay have the capability to linearize PDF files? Environment DXP 7.0 DXP 7.1 DXP 7.2 DXP 7.3 DXP 7.4 Resolution Liferay does not have this capability. Additional Information Disclaimer: The link below...

How to use multiple virtual hosts with the correct friendly URL for Web Content?

legacy Troubleshooting

Issue We have 2 virtual hosts: virtualhost1.com and virtualhost2.com, and also a web content with a link in the content field that points to a page or entity within the Liferay instance. When we have a web content with...

About Friendly URLs for Web Content

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

HTML tag can not be interpreted in form fields

legacy Troubleshooting

Issue HTML code won't be interpreted in the body text of the form fields. Environment DXP 7.1 Resolution To change the size and style of the text you input, you can use the Alloy Editor that comes with Liferay., content:...