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Changes to portlet-model-hints.xml are lost if running mvn generate-resources from the root of a maven workspace

Issue I made some changes (e.g. a hint) to the portlet-model-hints.xml file under my project's service builder folder and I am now running the mvn clean generate-resources command. If I run this command from within the...

How to enable the form's Require CAPTCHA option by default?

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Issue Due to security rules, I need all forms to have the Require CAPTCHA option enabled. Currently, the Require CAPTCHA option is disabled by default. Is there any way to enable this option by default? Environment...

Required alert is displayed on Name and Label fields

legacy Troubleshooting

Issue Required alert is displayed on Name and Label fields when only the Label field is blank for Object and Object Field Steps to Reproduce: 1) Navigate to Objects 2) Click to create an Object 3) Leave only the...

No products were found

legacy Troubleshooting

Issue Steps to reproduce: 1. Create a site by using the 'minium site template'. 2. Navigate to Site Builder > Pages > Create a page. 3. Add the 'search result' widget on the page. In order to see the product....

Custom field values are not saving for Document Folder

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.2 2. Log in as admin. 3. Navigate to Custom Fields under configuration. 4. Select 'Documents Folder'. 5. Create a new custom field for the document folder. 6....

Number of categories limited to 150 by default

legacy How To

Issue In Liferay 7.4 the maximum number of categories per vocabulary has been limited to 150 by default, because of performance issues. This was implemented in LPS-118305 Environment Liferay 7.4...

Workflow task notification is not showing the changes with respect to expire date/display date

legacy

Issue Steps to reproduce: 1. Start Liferay DXP 7.3 2. Log in as admin. 3. Enable Single Approver Workflow for Web Contents. 4. Create a new web content article. 5. Edit the Article and change the Expire Date. 6....

Fragment Configuration Breaks Form Display

legacy Troubleshooting

Issue In 7.3 SP3, Changing a configuration setting that changes the applied CSS class on the fragment <div> causes the Form in the drop zone to be added twice, which results in the form not displaying at all. The...

Displaying and playing video files

legacy Troubleshooting

Issue Looking for a scenario for the video popup displaying and playing video files on video file upload. Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution By default, Documents and Media don’t...

Error Reading Image File in Liferay Document Library

legacy Troubleshooting

Issue I am getting the following error in the console log for an unidentified image: ERROR [https-jsse-nio-443-exec-7][ImageImpl:69] Error reading image 54130...

Enabling information about server errors in the JSON response

legacy Troubleshooting

Issue There is no error messages from api json services. How to manage the serialization and access to Json services In Liferay Portal 6.2 or DXP7.0 the server response is serialized and shows information related...

How to set a maximum number of web content versions available

legacy How To

Issue How to store a certain number of articles to save space or improve performance Environment Liferay DXP 7.3, 7.4 Resolution This number is defined from Control Panel -> System Settings -> Web Content Virtual...

How to download the files attached to forms

legacy Troubleshooting

Issue A user with every permissions related with forms is unable to download the attached files Cannot find the download option in the form attached files list. Environment Liferay DXP Resolution These form attached...

Video added in fragment not autoplaying on first page load

legacy Troubleshooting

Issue A video added through the Video URL fragment on a content page (external URL or Document Library URL) configured as follows: Muted: false Autoplay: true Is not autoplaying on first page load/with...

Style Book cannot be created or updated after upgrading to Update 4

legacy Troubleshooting

Issue I get the following error message when a new Style Book is created or an existing one is edited: ERROR [http-nio-8080-exec-6][JDBCExceptionReporter:234] Batch entry 0 insert into StyleBookEntryVersion...

How to read translations from resource bundles by providing the language keys.

How To

Issue I would like to read translations from resource bundles by providing the language keys. Environment Liferay DXP 7.4 Resolution You can read translations from resource bundles by providing the language keys by...

Customize widget appearance when using Liferay's sharing URL

legacy Troubleshooting

Issue Accessing to a widget's configuration -> Sharing tab, we can get a code snippet to share that widget in an external page. Once we share it externally, sometimes the appearance of that widget might not be as...

How to access User object when overriding user-portrait taglib

legacy How To

Issue In Liferay Portal 6.x we made use of user-display taglib in order to show current user's image on screen. However, in Liferay DXP 7.x we are using user-portrait taglib, which actually includes a...

Avoid storing cookies generated by Google Analytics

legacy How To

Issue When Google Analytics is enabled in Liferay cookies like _gid and _ga are stored in browser session. How can we avoid storing these cookies? Environment Liferay DXP (any version) Resolution In 2024.Q1,...

Adding passive listeners to jQuery

legacy How To

Issue When running audit with Google Pagespeed is common to find a recommendation about implementing passive listeners for jQuery. How can we do this? Environment Liferay DXP (any version) Resolution Since jQuery...

Using the iFrame tags for a video file downloads the file instead of embedding it when using Blogs

legacy Troubleshooting

Issue If the iFrame tag is used to embed a video (.mp4) file within Blogs, the file is downloaded, instead of being embedded to be played. Environment Liferay DXP 7.3 Resolution According to the documentation for...

Email Notification of Web Content

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Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

About specifying standard fonts

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Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

Category missing or disappeared in production

legacy Troubleshooting

Issue We noticed that a certain category disappeared from production. How can we find it or restore it? Environment DXP 7.3 Resolution Depending on your log level settings, your logs may show when and how it was...

ClusterName is not mandatory while configuring remote ES

legacy

Issue Cluster name is not mandatory to add in 'com.liferay.portal.search.elasticsearch7.configuration.ElasticsearchConfiguration.config' file while making remote ES connection with Liferay Environment Liferay DXP 7.4...

Issues with downloading a zip file containing special characters

legacy Troubleshooting

Issue When we want to download a "bulk" file (.zip file) from Liferay's Documents and Media and the included content contains any special characters (e.g.: ö, ü, ä etc.), there are different issues depending on...

Failed to verify signature and/or establish trust using any KeyInfo-derived credentials

legacy Troubleshooting

Issue SAML has abruptly stopped working, and no user can log in. The Liferay console contains the following errors: DEBUG [ajp-nio-172.1.129.26-8080-exec-351][BaseSignatureTrustEngine:200] Attempting to establish...

Form's fieldReference name in the ddmforminstancereport entity

legacy How To

Issue The modified value of the FieldReference field of forms should also be updated in the database ddmforminstancereport entity once the user modified on form's UI. Steps to reproduce: 1) Create a form 2) Add a...

How to translate links for the Button fragment?

legacy How To

Issue If you add a button to a page with a link /home, switch the language to another one, change the button's link to /de/home, then switch back to the original language, the link cannot be translated, it only...

How to find language keys?

legacy How To

Issue I cannot find certain language keys. How can I find them? Environment DXP 7.0+ Resolution There are multiple ways to find keys. Based on the Translation Go to our translation platform, Crowdin Join the project...

How to check user status in Database

legacy How To

Issue How to check user status in the Database Environment Liferay DXP 7.2 Resolution You can find the table named 'user_' and the column named 'status' that represents the status of users, a value of 0 means 'Active', and...

What are the Update permissions in a page's Permissions menu?

legacy

Issue At Site Builder > Pages > ⋮ next to a page > Permissions, there are new permissions starting with the word Update. What do these do? Where can I find the documentation for this? Environment DXP 7.4 U26 and above...

My name is displayed truncated in My Profile on Tablet/Mobile

legacy Troubleshooting

Issue When I access My Profile from the user menu on main site, on a tablet or mobile device, I see my name truncated. Environment Liferay DXP 7.3 Service Pack 3 Resolution Please request a Hotfix with LPS-154810...

Change of Password Encryption Algorithm

legacy How To

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue The...

Unable to send message: 554 X.X.XXX SendAsDenied

legacy Troubleshooting

Issue When sending emails, the error "unable to send message: 554 X.X.XXX SendAsDenied" occurs. Steps to reproduce: 1. Configure the outlook mail server to send email notifications in Liferay 2. Sometimes, the...

Subscribed content gets notification even if scheduled to future

legacy

Issue If a User subscribes to content to get updates when a change is published the user also gets a notification when the author saves a content scheduled for the future. That leads to irritations because...

Non-US-ASCII characters in the local part of email addresses

legacy

Issue Trying to add a new user with an email address containing the letter 'ñ' in the local part, it seems that is not considered a valid character. Environment Liferay Portal 6.2 Liferay DXP 7.x Resolution RFC...

Unable to save products/price list/discount tabs in product group

legacy Troubleshooting

Issue The save button is not working in Product Group on Products/Price List/Discount tabs. Steps to reproduce: 1. Navigate to Control Panel > Commerce >Product Groups. 2. Select any group and go to the...

JSESSIONID not secure by default

legacy Troubleshooting

Issue The JSESSIONID cookie that comes with Liferay requests in the browser is not secure by default when inspected in the browser. Environment Liferay DXP 7.3 Resolution Set the JSESSIONID in web.xml...

Special characters are converted for automatic screen name generation

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue When...

How to disable commerce components in a bundle?

legacy How To

Issue How to disable commerce modules in Liferay DXP 7.4? Environment Liferay DXP 7.3 Liferay DXP 7.4 (below U48) Commerce 3.0 Commerce 4.0 Resolution Commerce modules are enabled by default from Liferay DXP 7.3...

Could not connect to the SMTP host exceptions

legacy Troubleshooting

Issue When sending emails, the error "unable to send message: Could not connect to SMTP host: smtp.office365.com, port: 587" occurs. Steps to reproduce: 1. Configure the outlook mail server to send email...

'View' option is displayed when the user can edit it

legacy Troubleshooting

Issue View option is always displayed Steps to Reproduce: 1) Navigate to Object Admin 2) Create an object 3) Click on the kebab menu Expected Behavior: 'Edit' is displayed instead of 'View' 'View' is displayed only...

This site can't be reached error

legacy Troubleshooting

Issue The website is inaccessible whenever a user attempts to upload a file larger than 102400k in size. Steps to reproduce: 1. Start Liferay Portal 6.2. 2. Click on Admin > Control Panel. 3. Navigate to Document...

Migrated site template creates a site without the page templates

legacy Troubleshooting

Issue After migrating our database from Liferay 6.2 to DXP 7.3, we wanted to add a new site using a certain migrated template. After choosing it, we receive the following errors and we need to stop the server: ERROR...

Upgrade failed with no logs, certain modules are not upgraded

legacy Troubleshooting

Issue We do not have anything in our upgrade logs after we tried to upgrade from 6.2 to DXP 7.3. We ran this command in gogo shell (7.3), upgrade:check , and found these modules that have not been updated yet, e.g.:...

Blocks in object layout cannot be deleted by the user

legacy Troubleshooting

Issue The user cannot delete a block in the object layout Steps to Reproduce: 1) Navigate to Menu > Control Panel > Objects 2) Create a new object (with fields) 3) Define the layout of the object 4) Add a tab and a...

Unable to delete commerce product

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.1 fix-pack-16 + Commerce Version 2.0.7. 2. Create a site using minium template. 3. Delete the created site. 4. Now, delete the created products which were created...

Update Page Content permission does not allow editing web content

legacy

Issue I checked the Update Page Content permission for a role, from the page permissions management, and the user who is assigned to this role, cannot edit web content within that page. Environment DXP 7.3 DXP...

Staging publish fails after migration with an ORMException or StaleObjectStateException

legacy Troubleshooting

Issue After migrating the Liferay DXP 7.3 environment, the publication process of publishing from the staging server to the live server fails due to an ORMException or a StaleObjectStateException. The new staging...

Web Content Scheduler timings are incorrect on the UI, and so are not being scheduled at the required time

legacy Troubleshooting

Issue Users are attempting to schedule the display of 'Webcontent' at a specific time. However, it is not being scheduled at the precise time. It is scheduled after an indeterminate period of time. Environment...

Is OAUTH2 Authentication Supported?

legacy

Issue We have our Mail Server configured to use Basic Authentication, can we configure OAUTH2 Authentication in Liferay? Environment DXP 7.3 DXP 7.4 Resolution OAUTH / OAUTH2 Authentication is not included in...

Partial search not working properly in Site Administration menus

legacy Troubleshooting

Issue Using the Toolbar Search functionality under the menus of Site Administration (such as Web Content, Blogs, Workflow submissions, etc.) will not return records as expected when the asterisk wildcard is in...

Prohibit users from moving pages

legacy

Issue In our project, we have a role that can edit pages and web content. Is it possible to prohibit the role assignees from moving pages in the page overview tab? I can't seem to find a permission that disables...

Can Liferay be affected by the IceApple framework?

legacy

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue CrowdStrike’s Falcon Overwatch has discovered a...

English (United States) cannot be removed from the list of available locales

legacy Troubleshooting

Issue This document describes a scenario where English (United States) could not be removed from the list of available locales during the initial setup (also known as the Portal Setup Wizard) In this example, we want to...

How to enable Page Versioning on Content Pages?

legacy

Issue In staging, Page Versioning can only be enabled on Widget Pages. Is there a way to have a history of changes on Content Pages? If not, do you plan to add this feature in the future? Environment DXP 7.4 Resolution...

Using 'Fragments' on several sites

legacy How To

Issue How can users make use of 'Fragments' across several sites? Environment Liferay DXP 7.3 Resolution If users want to use fragments across several sites, exporting and importing isn't the best way to go....

ElasticsearchStatusException: reason=rejected execution of coordinating operation

legacy Troubleshooting

Issue The reindexing is completed but the data is not completely showing on the page. The following error is observed: ERROR [liferay/background_task-10][SearchEngineInitializer:168] Error encountered while reindexing...

When another option is selected, the Role Name dropdown does not reset

legacy Troubleshooting

Issue When another option is selected, the Role Name dropdown is not clean. Steps to Reproduce: Navigate to Menu > Workflow > Process Builder > New Workflow 1) Drag and drop a Task node on the diagram 2) Click on...

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