Site Search - Liferay Learn

Issue The search does not return the page Steps to reproduce: 1. Create a Minium site 2. Navigate to Commerce>Channels >Minium Site Portal 3. Go to the tab Product/Category display pages 4. Click “Choose” on the...

GZIP filter disabled by default

legacy How To

Issue GZIP filter is not enabled after upgrading from DXP 7.0. Environment DXP 7.0, 7.1, 7.2, 7.3, 7.4 Resolution This functionality has been disabled due to the potential security risk over HTTPS. ...

Log4J 2 is required

legacy Troubleshooting

Issue When system starts, following error message is showed in the log: ERROR [Start Level: Equinox Container: 6841ecc3-6984-4344-8287-86848c86a132][Log4jConfigUtil:53] Log4J 2 <Configuration> is required...

Error updating DXP 7.4: Major upgrade finished with result failure

legacy Troubleshooting

Issue We are updating DXP 7.4 from Update-X to Update-Y following this article https://help.liferay.com/hc/es/articles/4415761553677 Also we followed this article too:...

Multiple Nullpointer warnings while upgrading in DDMFieldUpgradeProcess

legacy Troubleshooting

Issue Many warnings appears while upgrading Liferay DXP 7.4 from previous versions, affecting the DDMFieldUpgradeProcess (v4_1_0): INFO [main][UpgradeProcess:118] Upgrading...

Custom Service builder cannot satisfy some dependencies when Liferay-Require-SchemaVersion is not present or incorrect

legacy Troubleshooting

Issue Dependency issues when deploying a custom Service Builder module, because Liferay-Require-SchemaVersion is missing or not correct. Some issues are found after running ds:unsatisfied in the GoGo...

Error: Could not find or load main class when upgrading Liferay version using Upgrade Tool

legacy Troubleshooting

Issue When attempting to upgrade the Liferay version using the Upgrade Tool users are met with the following error message: "Error: Could not find or load main class [class name]", and the upgrade fails to...

SOAP service list API is exposed to non-authorized guest users

legacy Troubleshooting

Issue SOAP service list API found at http://[host]:[port]/api/axis is exposed to external guest users even with it configured to display locally only. The following property is set in portal-ext.properties:...

Is JDK 17 supported by Liferay?

legacy

Issue We would like to use JDK 17 but we see that it is not listed in the Compatibility Matrix Environment Liferay DXP 7.0+ Resolution JDK 17 is not supported as of yet. However, it is already being considered The same...

Manually Installing Liferay Connector to SAML 2.0

legacy How To

Issue We need to manually install and/or update the Liferay Connector to SAML 2.0. This is primarily done for security reasons, such as a Liferay bundle being firewalled off the internet. Environment DXP 7.3...

StackOverflowError related to locales during upgrade

legacy Troubleshooting

Issue You might encounter an issue where you receive a StackOverflowError during your upgrade process, such as this: ERROR [main][ROOT:56] bundle com.liferay.portal.verify.extender:7.0.24...

Error updating DXP 7.4: Upgrade process failed or upgrade dependencies are not resolved

legacy Troubleshooting

Issue We are updating DXP 7.4 from Update-X to Update-Y following this article https://help.liferay.com/hc/es/articles/4415761553677 But when system boots with the Update-Y installed, following message is showed in...

Unable to see upload option under 'Talend' tab

legacy Troubleshooting

Issue The user is not able to see the upload option for the file in the 'Talend tab' of the job scheduler. Steps to reproduce: Start DXP server Navigate to Control Panel > Job Scheduler Click on the add button to...

The custom scheduler is not working after upgrading from 7.4 U62 to U90

legacy How To

Issue We have written a scheduler which works perfectly in 7.4 U62, but when we updated our bundle to 7.4 U90, it is not working. Environment Liferay DXP 7.4 Resolution Due to the changes by LPS-176754, please adapt...

"HTTP/1.1 413 Request Entity Too Large" Error encountered when reindexing

legacy Troubleshooting

Issue We encountered the error below while reindexing: Error reindexing all com.liferay.journal.model.JournalArticle for company: 10157 com.liferay.portal.kernel.log.LogSanitizerException: java.lang.RuntimeException:...

Error ORA-01461 and Oracle ojdbc11.jar version

legacy Troubleshooting

Issue During upgrade to DXP 7.4 using an Oracle database, some errors happen with this pattern: ... ORA-01461: can bind a LONG value only for insert into a LONG column_ ... Environment Liferay DXP 7.4 ojdbc11.jar...

How to reduce disk space used by Document previews

legacy Troubleshooting

Issue We have noticed that half of the backup size corresponds to Document previews from the Document Library. Is there a way to clean up these files and reduce the backup size? Environment Liferay DXP 7.1 Liferay...

Interval is either equal or less than 0 error during upgrade

legacy Troubleshooting

Issue You might encounter the following error during upgrade attempt to Liferay DXP 7.4 U69+: ERROR [main][ROOT:47] bundle com.liferay.portal.scheduler:8.0.32...

SQLException: Index column size too large. The maximum column size is 767 bytes.

legacy Troubleshooting

Issue I used a copy of Production database (MySQL) to test upgrading from Liferay 7.4 U62 to U90. The upgrade was failed with the following error: INFO [main][UpgradeProcess:118] Upgrading...

Portal stuck on startup at 'Starting initial bundles'

legacy Troubleshooting

Issue When trying to start Liferay, the starting process gets stuck at : 'Starting initial bundles'. Environment Liferay DXP 7.2 with a database connected Resolution Restarting the database server and the portal...

Users are getting different behaviors when accessing different URLs as their virtual hosts

legacy

Issue The environment is set up so that 2 different domains are acting as their virtual hosts When a user accesses one domain and logs in, and then switches to the other domain name, they find that user sessions are...

AnalyticsEventModelImpl error during upgrade via Liferay Upgrade Planner

legacy Troubleshooting

Issue While upgrading using Liferay Upgrade Planner, the AnalyticsEventModelImpl.java class encounter some errors The following errors are readable:...

I cannot update the Payment status of an Order through PATCH request

legacy Troubleshooting

Issue Order Payment status does not change after sending a PATCH request, for example: { "paymentStatus": 1 } Environment Liferay DXP 7.4 Resolution The observed behavior is a known bug which is addressed...

The Look and Feel Configuration is not accessible for Remote Apps

legacy Troubleshooting

Issue After creating and deploying a Remote App onto a Widget Page, the Look and Feel configuration for the deployed app is not accessible (as seen in the following image): Environment Liferay DXP 7.4 Resolution Upgrade...

SchedulerEngineHelper changes

legacy How To

Issue The register() and unregister() methods have been removed from SchedulerEngineHelper therefore you might encounter some issues in your code after you upgrade to a recent version Environment Liferay DXP 7.4...

Can we set different instance configurations on sites?

legacy

Issue Can we have different instance level settings like One-Time-Password or Multi-Factor Authentication configurations applied on different sites in the same virtual instance? Environment DXP 7.3+ Resolution The...

Is API versioning supported in Liferay headless Framework

legacy

Issue Is API versioning supported in Liferay headless Framework? Environment Liferay DXP 7.3 Resolution API versioning is supported in Liferay Headless Framework. As an example, there're two versions of the...

ERROR: aggregate functions are not allowed in UPDATE Position: 54 when upgrading a PostgreSQL database

legacy Troubleshooting

Issue During the upgrade progress to 7.4 a fatal error occurs in process com.liferay.portal.upgrade.v7_4_x.UpgradeCompanyId: INFO [main][UpgradeProcess:145] Failed upgrade process...

Cannot install Liferay Push on DXP 7.0

legacy Troubleshooting

Issue Trying to install Liferay Push from Apps > Store Getting the error that it failed to complete and in the logs you get: Caused by: com.liferay.portal.lpkg.deployer.LPKGVerifyException: LPKG validation failed...

Non-Liferay Users Cannot Use Their Domain in Setup Wizard

legacy Troubleshooting

Issue We just ran a fresh install of Liferay and are seeing the following error in the logs: WARN [http-nio-8080-exec-5][PortalImpl:6760] null java.lang.IllegalStateException: Unable to get default company ID ...

Upgrade Error DDM Forms Replacing Polls

legacy Troubleshooting

Issue We are running an upgrade from Liferay 7.0 to 7.4 and observing the following error in the log: WARN [main][BasePortletIdUpgradeProcess:511] null com.liferay.portal.kernel.log.LogSanitizerException:...

Unable to use /expandovalue/get-data method

legacy Troubleshooting

Issue When using the JSON Web Service API, to get the values for multiple column names, we find that filling the columnNames field on get-data Method does not yield any of the expected data. Any values input into the...

Disabling jQuery breaks Control Panel and Login Portlet

legacy

Issue After disabling jQuery in DXP 7.2, it is no longer possible to close the control panel, expand the "Users" and other sections, and the login portlet breaks as well, resulting in reduced portal...

"No primary key column found for AssetEntry" errors when upgrading from 7.2 to 7.4

legacy Troubleshooting

Issue After running the upgrade process from 7.2 to 7.4, the following error message is observed in the upgrade logs: 2023-03-31 21:42:50.514 ERROR [main][DBUpgrader:79] null...

Model Listener cannot record an occurrence for user assignment in a password policy

legacy Troubleshooting

Issue Unable to record audit records using the add association method in either the user listener or the password policy model listener when a user gets assigned to a password policy. Environment DXP 7.4...

API versioning in Liferay Headless

legacy

Issue Does Liferay Headless framework support API versioning? Environment DXP 7.3 Resolution Liferay Headless framework does support API versioning. With the combination of this GitHub...

React widgets take more than 10 seconds to load on page

legacy Troubleshooting

Issue React widgets that have files caching in the browser take 10+ seconds to load. Environment DXP 7.3 Resolution Using Webpack instead of NPM Bundler may help with this performance issue. Having only...

Can't enable Xuggler in DXP

legacy Troubleshooting

Issue The "enabled" checkbox for Xuggler does not appear after properly following the official documentation containing the steps to enable it. Environment DXP 7.3 Resolution Please note that every time...

Is Liferay Portal 6.2 compatible with CentOS 8.6?

legacy

Issue Is Liferay Portal 6.2 compatible with CentOS 8.6? Environment Portal 6.2 Resolution CentOS 8.6 version is not tested and certified with Liferay 6.2. The supported configurations are only those...

How to generate a sustainable Maven project?

legacy Troubleshooting

Issue When creating a workspace using Maven, it is given a limited number of versions, so how to solve this in order to create a sustainable Maven project? Environment DXP 7.4 Resolution The properties in...

Web Content Display portlet loses the selected Web Content when upgrading to Fix Pack 20

legacy Troubleshooting

Issue After upgrading Liferay DXP 7.2 from Fix Pack 8 to Fix Pack 20, the Web Content Display portlets lost references to selected Web Content. Environment Liferay DXP 7.2 Resolution The issue is happening because...

Does Liferay support session affinity with Azure?

legacy

Issue Is Azure Zone Redundant app service compatible with Liferay DXP? It appears that when you select an App Service to be Zone Redundant, Azure manages the cluster for you. That is, you don’t get access...

Liferay.Util.fetch does not handle impersonate

legacy Troubleshooting

Issue After pasting the HTML component to a page and then editing it and placing a HTML code to fetch the list of Accounts that were created, it is noticeable that Liferay.util.fetch method does not work...

com.liferay.portal.kernel.exception.NoSuchCompanyException: No Company exists with the key {webId=liferay.com}

legacy Troubleshooting

Issue When starting a new cluster installation of Liferay 7.3, this error appears, and then I cannot access to Liferay's Control Panel and other functionalities. ERROR [main][PortalInstances:261]...

How to trigger test emails from Liferay?

legacy How To

Issue We have configured our SMTP in Liferay. We would like to test if emails are sent and received. How can we trigger a test email from Liferay? Environment Liferay DXP 7.4 Resolution You can use the attached...

Does the Admin user have to be active to upgrade Liferay?

legacy

Issue We are going to upgrade our Liferay portal and would like to know if there is any problem if the Admin user is inactive. Environment Liferay DXP 7.4 Resolution To perform the Liferay upgrade it is not...

Web Content Templates error: ORA-00932, during sorting them

legacy Troubleshooting

Issue Experiencing a misbehavior after trying to sort the Web Content Templates: ERROR [http-nio-8080-exec-10][render_portlet_jsp:131] null ERROR [http-nio-8080-exec-7][SqlExceptionHelper:142] ORA-00932:...

OSGi configuration disappears

legacy Troubleshooting

Issue Settings performed through OSGi appear to be lost. Environment Liferay DXP Resolution Check the following aspects: Database: If portal is pointing to a wrong database where configuration isn't defined...

Service Builder fails to build modules if trash-enabled="true" is added as a property

legacy Troubleshooting

Issue If the service builder entity has the attribute trash-enabled="true" defined, the corresponding abstract methods were generated for the model & wrapper classes(FooModel, FooModelImpl, FooWrapper) for...

NullPointerException during portal startup in ModuleFrameworkImpl._setUpInitialBundles

legacy Troubleshooting

Issue Portal immediately fails to start due to a exception like the following one: Caused by: java.lang.reflect.InvocationTargetException at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native...

Incorrect FieldReference is used when adding a Document of a nonstandard Document Type

legacy Troubleshooting

Issue When uploading a Document, the ddmFormValuesMap that is passed to the addFileEntry API has the wrong fieldReference. The fieldReference is set to the name instead of the fieldReference. While the...

Alternatives to ClamAV antivirus service

legacy

Issue Is there any way to integrate with other antivirus services (such as Sophos or Windows Defender) in place of ClamAV? Environment DXP 7.4 Resolution Unfortunately, there are no other options besides ClamAV. ...

ORA-00001 WARN: unique constraint

legacy Troubleshooting

Issue When upgrading from DXP 7.2 to 7.4 U53 using an Oracle database, we faced the following WARN message: ORA-00001: unique constraint (PORTALESLIFERAY1.IX_CB778855, nos podeis decir a que se debe y si afecta al...

How to check jar versions of certain marketplace apps

legacy How To

Issue You might use our OOTB jars to build your modules and for that reason you wish to know the version before an upgrade process, for example Environment Liferay DXP 7.0+ Resolution Navigate to...

NullPointerException - liferay/monitoring

legacy Troubleshooting

Issue You might encounter some excessive logging in your portal related to Liferay Monitoring: ERROR [liferay/monitoring-982][ParallelDestination:59] Unable to process message {destinationName=liferay/monitoring,...

How to modify API URL?

legacy Troubleshooting

Issue If we are removing the /o/ from URLs, they are not recognised anymore. Environment Liferay DXP 7.1+ Resolution You can create a hostname e.g. api.something.com and have Apache (or Nginx) do the proxy pass to...

"No User exists with role Administrator" error seen when upgrading Liferay

legacy Troubleshooting

Issue "No User exists with role Administrator" error is seen when upgrading major Liferay versions, as follows: ERROR [main][VerifyProcessTrackerOSGiCommands:323] null com.liferay.portal.verify.VerifyException:...

Unique Constraint Violated error seen when upgrading Liferay

legacy Troubleshooting

Issue Unique Constraint Violated error is seen when upgrading major Liferay versions (such as 7.2 to 7.4), as follows: ERROR [main][UpgradeStepRegistratorTracker:199] Failed upgrade process for module...

Upgrade Failed due to the Error "No Group exists with the primary key xxxxxx"

legacy Troubleshooting

Issue When doing database upgrade from 7.0 de-98 to 7.4, the upgrade failed with the following error: ERROR [main][ReleaseManagerImpl:183] Failed upgrade process for module com.liferay.dynamic.data.mapping.service...

Auto generation of primary key using sequence type in MS SQL server

legacy

Issue Liferay provides, supports and has the implementation to generate a primary key with sequence In the following documentation liferay-service-builder_7_4_0.dtd under paragraph "@id-type" you can see the supported...

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