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Integrating Outlook certificate for User Authentication

Issue How to integrate authentication certificate introduced by the outlook for user authentication? Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Resolution While configuring mail-in Liferay, by default it gives a username & password for user...

'flatten' parameter does not work for Knowledge Base Articles headless delivery API

legacy Troubleshooting

Issue When calling the KB Article headless-delivery API with the flatten parameter, the results are not flattened as expected. For example, if you have KB Articles and folders in this structure: root │ └─►Folder A │ ├───►articleA │ └───►Folder B │ └──►articleB and run the following...

How to enable web content and user logs in server console?

legacy How To

Issue In this article, we'll know how to display logs of web content and user creation in the server console. Environment Liferay DXP 7.1 Resolution For Web Content logs: Navigate to Control Panel→ Server Administration→ Logs Level and change the log level of 'com.liferay.journal.api'...

Setting up Microsoft Server AD with Liferay

legacy How To

Issue This article provides you detailed steps to set up and configure Microsoft Server AD to Liferay. Environment Liferay DXP 7.1 Resolution Changing Computer Name: Control Panel → System and Security → System Computer name, domain and workgroup settings → Change Settings Click Change....

Certified vs Supported Environments

legacy

Issue Difference between "Certified" and "Supported" Environments Environment Liferay Portal 6.2 Resolution The difference between certified and supported is related to amount of testing the technology by our Quality Assurance(QA) Team. Here, certified means that the combination of...

Does the /osgi/state folder need to be cleared before upgrading to Liferay DXP 7.3+?

legacy Troubleshooting

Issue When we upgraded to Liferay DXP 7.3 there were errors. However after clearing the /osgi/state folder within the DXP 7.3 bundle a follow up upgrade completed without issue. Environment Environment's upgrading to Liferay DXP 7.3+ Resolution To help ensure that the upgrade process...

'Invocation of 'addApplication' failed' after upgrading

legacy Troubleshooting

Issue The migration was seemingly successful, but upon startup the following error is appearing in the logs: 2021-05-10 08:09:13.142 ERROR [Portal Dependency Manager Component Executor--1][AbstractJAXRSFactoryBean:102] No resource classes found 2021-05-10 08:09:13.148 ERROR [Portal...

Resolve the below error

legacy Troubleshooting

Issue Observed the below error in the logs: Caused by: java.sql.SQLException: javax.resource.ResourceException: IJ000453: Unable to get managed connection for java:/jdbc/LiferayPool at org.jboss.jca.adapters.jdbc.WrapperDataSource.getConnection(WrapperDataSource.java:146) at...

HTTP 400 Bad Request errors with some portal URLs

legacy Troubleshooting

Issue Sometimes there are several HTTP 400 Bad Request errors with URLs from the portal. For example, when editing a user, a bad request is shown. In the Tomcat access log we could see the 400 request: - | 10.172.2.11 | [10/May/2021:09:12:21 +0000] | GET | "/group/control_panel/manage" |...

How to hide node name from being displayed on every page

legacy Troubleshooting

Issue The node name is being displayed at the bottom of the page in Control Panel, but I want to hide it. Environment DXP 7.0+ Resolution This behaviour is controlled by the web.server.display.node= property. Here's the description of that property from the default portal.properties...

Double serialization might cause performance issues with Weblogic

legacy Troubleshooting

Issue You might encounter performance issues in case serialization is enabled on both Liferay's and Weblogic's side, for example the following logs might suggest this problem: <Error> <WebLogicServer> <BEA-000337> <[STUCK] ExecuteThread: '16' for queue: 'weblogic.kernel.Default...

Approaching database support

legacy How To

Issue Approaching database support issues in the Liferay. Environment Liferay DXP 7.0 Resolution There are two ways to set up database connections in the portal-ext.properties file. If both JDBC properties and JNDI name are set then JNDI takes preference. If neither is set, then the...

Fragments are not getting deployed

legacy Troubleshooting

Is it possible to add additional columns to the CSV Log Message Formatter system setting?

legacy

Issue While looking into configuring CSV Log Auditing for an environment, our team noticed that the CSV Log Message Formatter system setting (within System Settings > Audit) has +/- buttons to add/remove columns. Is it possible to add additional columns to the auditing output, such as a...

Is there any configuration that can be done in Liferay to encode all the URLs ?

legacy

Issue If there is a mechanism available in the Liferay portal to encode all the URLs? Environment Liferay DXP 7.2 Resolution Liferay DXP 7.2 out of the box includes the Antisamy Module that protects against malicious code that users might create. Liferay DXP uses the AntiSamy sanitizer...

Fragment bundle not getting deployed

legacy Troubleshooting

Issue The issue is occurring whenever fragments getting deployed and in case if the custom dependency API module is not deployed, all the 14 host-dependent bundles go in the loop of start-stop, the only resolution then is to restart the server. 2021-03-24 13:19:48.996 INFO [Refresh...

Stopping scheduled tasks in Liferay

legacy How To

Issue I would like to stop the out-of-the-box scheduled tasks in Liferay. Environment Liferay Portal Liferay DXP Resolution Most of the scheduled tasks included in Liferay can be found by searching for .check in the list of the Liferay version's portal properties. Once the scheduled...

UpgradeDDMFormDocumentLibraryFields upgrade step fails due to high number of DDM entries

legacy Troubleshooting

Issue You might encounter a behavior where a race condition occurs due to the high number of DDM entries in your environment: 2021-03-18 09:54:44,010 INFO [Portal Dependency Manager Component Executor--1][UpgradeProcess:93] Upgrading...

How to check Java's TZData (Timezone Data) version

legacy How To

Issue In countries where Daylight Savings Time (Summer Time) is defined each year the timezone data (TZData) can be outdated. This procedure can help you fetch the version of the TZData currently in use in your Java Virtual Machine, which can be later cross-referenced with Oracle's or...

How can I upgrade to jQuery version 3.5.0 on Liferay DXP?

legacy Troubleshooting

Issue After a vulnerability test on my portal, it has been recommended that we upgrade to jQuery version 3.5.0, since the current version is vulnerable to Cross-site Scripting (XSS). We currently have jQuery version 3.4.1. How should we proceed? Environment Liferay DXP 7.0 Liferay DXP...

How to resolve a "failed to 'KillContainer' ... context deadline exceeded" error observed in a Liferay PaaS service's status logging during deployment

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Whenever we deploy a build (even if the image versions are not changed), we notice an "error killing pod" in the status logs of a...

Is it possible to apply ping command in Liferay SaaS shell?

legacy

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue On Liferay SaaS v3 stack, ping command was actually available at Liferay Service's Shell console. However, on v4 stack, the command...

Known Issue [Resolved]: Using the Liferay PaaS CLI lcp deploy command removes the git origin configuration

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue After using the lcp deploy command in the CLI to deploy a service, the command seems to erase the existing git remote origin...

Getting a JSON object through Liferay REST API no longer works on 7.2

legacy Troubleshooting

Issue After migrating to Liferay DXP 7.2 from previous versions, customers may notice that REST API implemented on the portal according to the JAX-RS tutorial and targeted to get a JSON object will return: No message body writer has been found for class , ContentType: application/json...

Error when deserializing a session

legacy Troubleshooting

Issue You might get an error when trying to deserialize a session, which looks similar to this: java.lang.IllegalStateException: Error deserializing Session [2522563CC05A5789E25189BD49FFB38C]...

A lot of services have unsatisfied references when running gogo shell ds:unsatisfied

legacy Troubleshooting

Issue A lot of services have unsatisfied references in the output after running the gogo shell command ds:unsatisfied Environment Liferay DXP 7.3 GA1 Resolution This issue is caused by the settings scheduler.enabled=false in the portal-ext.properties This issue can be resolved by setting...

Documents and Media: Disable permission for users to add new folder

legacy How To

Issue A user assigned a 'Site Role' is able to create a new folder in Documents and Media How can I prevent a user creating new folders? Environment DXP 7.1 DXP 7.2 DXP 7.3 Resolution By default, Site Members are given the 'Add Folders' permission within the 'Documents and...

Email Notification for Document & Media Subscribed Folder

legacy

Issue Liferay DXP where multiple users have subscribed to a folder in Document & Media, all the users subscribed to the folder are receiving mail except the user who is uploading the document. However, in Liferay 6.2 all the users were receiving the mail irrespective of who is uploading...

Known Issue: Fragment section background colors are no longer full width after upgrading to 7.3 GA1

legacy Troubleshooting

Issue After upgrading from 7.2 to 7.3, we noticed that some of our page fragments (contained within layout sections on content pages) that had been configured to use a full-width background color had the width shortened so that it only spanned the width of the container, instead of the...

How to set up a clean bundle in your local environment

legacy How To

This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please use the feedback button to let us know. Issue What is a clean bundle?...

Is there an officially supported DDM field extension mechanism for Liferay?

legacy

Issue Is there an officially supported DDM field extension mechanism? Does Liferay support the adding of custom DDM form fields? Environment DXP 7.1 DXP 7.2 DXP 7.3 Liferay CE Resolution At the time of writing, there isn't an officially supported mechanism for adding DDM custom...

Where can I get the database query logs for my Liferay PaaS project?

legacy How To

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Where can I get database query logs for my Liferay PaaS project? Environment Liferay PaaS Dynatrace Add-On Resolution Ensure to...

Unable to send message: Could not convert socket to TLS

legacy Troubleshooting

Issue In Fix Pack 92 we add the mail.session.mail.smtp.starttls.enable property to the portal.properties file to successfully configure the outlook mail server. After installing this Fix Pack or a higher one you might receive the following error: 2021-01-18 20:39:05.590 ERROR [default...

Upgrade fails for bundle(s) due to "Table 'X' already exists" error

legacy Troubleshooting

Issue When running the DB Upgrade Tool, I'm seeing that my upgrade process fails due to an error that looks something like the following: Bundle X has invalid content in tables.sql:_create table X ... caused by ... Table 'X' already exists Environment Upgrade to Liferay DXP Resolution...

When attempting to use a Read/Write database split configuration, the Liferay startup logging warns that Hypersonic is in use

legacy Troubleshooting

Issue When setting up an environment that uses a read/write database split, it appears that Liferay tries to use Hypersonic (HSQL) instead of the configured database, as the startup logs note: WARN [main][DialectDetector:100] Liferay is configured to use Hypersonic as its database. Do...

How to resolve Jenkins builds no longer completing after GitHub user contact adjustments

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue After a user left our company (who had previously created a GitHub Personal Access Token (PAT), which we use to connect to our...

Fail to upgrade to fixpack dxp-8 or higher due to duplicate key error

legacy Troubleshooting

Issue When trying to upgrade Liferay DXP 7.2 to fixpack dxp-8 or higher, the process fails due to the following error: ERROR [Portal Dependency Manager Component Executor--1][UpgradeStepRegistratorTracker:184] Failed upgrade process for module com.liferay.asset.display.page.service...

Tableau integration with Liferay

legacy

Issue How to integrate Tableau with Liferay? Environment Liferay DXP 7.2 Resolution There is no OOTB feature in Liferay which helps with the integration of Tableau with Liferay. For this, the Liferay Global Services team can be connected as they help in integrating with the Third Party....

java.lang.IndexOutOfBoundsException: Index: 2, Size: 2 errors appear on a portal 6.2 cluster environment

legacy Troubleshooting

Issue The following error messages occupy 90% of the log files which are now having a big size: ERROR [catalina-exec-54][LiferayMethodExceptionEventHandler:34] java.lang.IndexOutOfBoundsException: Index: 2, Size: 2 java.lang.IndexOutOfBoundsException: Index: 2, Size: 2 Environment...

Headless Delivery API fails after patching to dxp-7

legacy Troubleshooting

Issue After patching to dxp-7, the headless delivery API cURL command '/o/headless-delivery/v1.0/structured-contents/{journalArticleResourcePrimKey}/rendered-content/{templateKey}' is returning 500 status code responses and failing. Environment DXP 7.2 Resolution Because of a change...

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