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After soy modification, the components under Control Panel are not visible

Issue Post portal upgrades from DXP 7.0 to Liferay 7.2, under the control panel, pages like the site, user organization, etc are not visible and getting UI error as "XXXX is temporarily unavailable" Environment...

Not able to download the logs of more than 10000 lines

legacy How To

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue How to download more logs as the default "Download...

Unable to configure the portal-{WebID}.properties for each instances

legacy Troubleshooting

Issue In Liferay, we have a feature of configuring different portal-{WebID}.properties (portal-ext.properties) for each instances. This configuration is not working in DXP 7.2 with fixpack dxp-2 and above....

Mails are not getting triggered when configured with smtp.office365.com

legacy Troubleshooting

Issue The email notifications are not sent successfully when configured with smtp.office365.com. The below errors are observed while mail is being sent. 1) 530 5.7.57 SMTP; Client was not authenticated to...

Configuring multiple virtual hosts so that both www and non-www can be used

legacy How To

Issue To configure multiple virtual hosts on one site(for example, both www.aaa.com and aaa.com). The Virtual Host can not be configured by using both of the different hosts. Environment Liferay DXP 7.2 Resolution...

Upgrade the Log4j version in the existing Liferay DXP instance

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Issue Is there any option to configure or upgrade the Log4j version in the existing Liferay DXP instance? Environment Liferay DXP 7.0 Resolution By default, Liferay DXP 7.0 is pre-bundled with the log4j 1.2.17...

Deploying Liferay 6.2 SP 15 on Jboss EAP 6.2

legacy How To

Issue This article will outline a basic walkthrough on how-to deploy Liferay 6.2 SP 15 on Jboss EAP 6.2 specific to EAP version. Environment Liferay 6.2 JBoss EAP 6.2 Resolution Prerequisite Download...

Groovy script to clear the stale data in the lock_ and backgroundtask tables

legacy Troubleshooting

Issue Groovy script to clear the stale data in the lock_ and backgroundtask tables Environment Liferay DXP 7.2+ Resolution In the log, similar to the below info may be thrown which shows that there may be some stale...

Missing translations are shown in English (US) rather than in the default language

legacy

Issue A Liferay instance is configured to work with a default language A and other languages B, C, etc. None of the configured languages (A, B, C, ...) are English (US). A non-default language (B, C, ...) lacks...

I cannot configure the "Look and Feel" of widgets on the Content Page

legacy How To

Issue A new Content Page is created and a widget is added to it. There is no kebab menu on it (3 dots) and there is no Look and Feel Configuration button either. Environment Liferay DXP 7.2 Resolution The menu is no...

java.sql.SQLException: Error on rename of mysql.frm due to permission denied

legacy Troubleshooting

Issue After deploying the jar, it gets deployed and started successfully with the following error on Liferay logs. Also, the table gets created but there is no entry in Release_ and ServiceComponent table....

The work folder is no longer appearing since DXP 7.2 SP1

legacy How To

Issue After updating to SP1 (fix pack dxp-2) on DXP 7.2 the $[Liferay-home]/work folder is no longer there or no longer generates new content Environment DXP 7.2 SP1 or above. Resolution The $[Liferay-home]/work...

Can not start Liferay after upgrading to jdk 11 with "java.lang.ClassNotFoundException: jdk.internal.reflect.MethodAccessorImpl cannot be found" reported

legacy Troubleshooting

Issue After upgrading to JDK 11, the server can not be started due to the following error: 2020-03-16 16:47:50.470 ERROR [Start Level: Equinox Container:...

On RHEL7.7, the authentication code (captcha) on the password reissue screen may not be displayed

legacy Troubleshooting

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

Why the "Error executing FreeMarker template" is thrown in the logs?

legacy Troubleshooting

Issue What is the reason behind the following error which is thrown in the logs? [runtime:60] Error executing FreeMarker template FreeMarker template error: The following has evaluated to null or missing: ==>...

What configuration needs to be done to bypass the proxy in Liferay?

legacy How To

Issue What are the proxy configurations to be done at Liferay to bypass the proxy available in the network? Environment Liferay Portal 6.2 Liferay DXP 7.0, 7.1, 7.2, 7.3, 7.4 Resolution The configurations...

Elasticsearch indexing error- NoNodeAvailableException

legacy Troubleshooting

Issue Elasticsearch indexing error is getting thrown as below while upgrading the Liferay portal DB. 2020-02-21 11:39:23.096 ERROR [Framework Event Dispatcher: Equinox Container:...

JBoss Server cannot be started without any error in the log

legacy Troubleshooting

Issue JBoss Server with Liferay DXP deployed cannot be started without any error in the log Environment Liferay DXP 7.0 Resolution Consider extending the timeout "jboss.as.management.blocking.timeout" in Jboss Configuration....

Unable to add the image into the file repository while upgrading the portal DB

legacy Troubleshooting

Issue Not able to upgrade the portal DB from DXP 7.0 to DXP 7.2 with the below repository error. ERROR [ForkJoinPool-2-worker-0][UpgradeImageTypeContent:184] Unable to add the journal article image 237723783 into the...

DXP 7.0 start up fails with error ORA-00942 on empty Oracle database

legacy Troubleshooting

Issue When trying to start up a DXP 7.0 portal on an empty Oracle database it fails. On the logs the following messages can be seen: 2020-02-20 20:16:01.209 INFO...

I cannot save Instance Settings due to error: Please enter a valid mail domain

legacy Troubleshooting

Issue I go to Control Panel > Configuration > Instance Settings (or Virtual Instances) I enter a valid mail domain and click Save I get the error: "Please enter a valid mail domain" Environment Liferay DXP 7.1 FP15+...

ORA-01408 exception when upgrading custom Service Builder module

legacy Troubleshooting

Issue Running g! upgrade:check it turns out that a component was not migrated successfully, the output is for example: There is an upgrade process available for ServiceBuilder.service from 0.0.0 to 1.0.0 Upon...

How to Change the Session Timeout Value

legacy How To

Issue How do I modify Liferay's default session-timeout of any logged-in user? Environment DXP 7.2 DXP 7.3 DXP 7.4 Resolution This value is set on the [App_Server_HOME]/webapps/ROOT/WEB-INF/web.xml file....

Date fields are set with invalid format on JDK9+

legacy Troubleshooting

Issue After setting Liferay to use JDK9 (or any major), customers may notice that the date formats will be invalid upon selection on the date picker: for example, in Swedish, for a date like February, 20th, the...

API for document deletion

legacy

Issue API for the document deletion Environment Liferay portal 6.2 Resolution Please Note: The following procedures and unofficial links involve customizations that are beyond the scope of Liferay Support. Please...

NullPointerException when compiling module JSPs in OpenJDK 11.0.6

legacy Troubleshooting

Issue I'm using OpenJDK 11.0.6. When I deploy a module with custom JSP, JSP compilation fails with NullPointerException: java.lang.RuntimeException: java.lang.NullPointerException: entry at...

Update to DXP 7.2 Fix Pack 4 from DXP 7.2 GA1

legacy Troubleshooting

Issue When updating from DXP 7.2 GA1 to Fix Pack 4 you may encounter the following startup error: 2020-01-31 02:55:02.013 ERROR [Framework Event Dispatcher: Equinox Container:...

Upgrade from 6.2 to DXP fails with IBM-specific AESSecretKey error

legacy Troubleshooting

Issue Upgrade from 6.2 to DXP fails with IBM-specific AESSecretKey error, when a user was using IBM JDK for the 6.2 environment....

bnd.bnd is not getting created with EXT module project

legacy

Issue bnd.bnd is not getting created with EXT module project. Environment Liferay DXP 7.2 Resolution Please Note: The following procedures and unofficial links involve customizations that are beyond the scope of...

How to configure/use outlook mail server to send email notifications in Liferay

legacy Troubleshooting

Issue While configuring outlook mail through Liferay mail configuration the below exception is thrown : " Could not connect to SMTP host: smtp.office365.com, port: 587" OR ERROR...

UiWebView deprecation

legacy Troubleshooting

Issue I get a UIWebView deprecation warning that Apple will stop accepting submission of apps that use UIWebView APIs; Liferay mobile SDK uses the AFNetwroking library which is using UIWebView APIs. Environment...

How to identify the filename for a System Settings configuration file

legacy How To

Issue This article documents how to determine the filename that should be used for a Systems Settings configuration file (.config) that can be inserted into $LIFERAY.HOME/osgi/configs. Why? The creation of System Settings...

Configuring the respective landing page with the customised logout modules for the two different sites in one Liferay instance

legacy

Issue There are two different sites named site-a and site-b in one Liferay instance. Develop a custom hook for the logout module to customize the logout landing page for these two different sites How to configure the...

The portal becomes unresponsive due to java.io.IOException: Broken pipe error thrown in the log

legacy Troubleshooting

Issue The portal becomes unresponsive and the log is filled with the below error, ERROR [default task-112985][VirtualHostFilter:375] java.io.IOException: Broken pipe java.io.IOException: Broken pipe at...

How to Configure Multiple Site Names with Different HostNames

legacy How To

Issue How Multiple Sites can be configured with Different HostNames in the portal? The below example illustrates the requirement. If there are two sites Site A and Site B then, 1) Site A should be mapped with...

CacheFilter Expiration time

legacy How To

Issue The cache filter caches processed web content. To change the cache expiration time to live ehcache.xml needs to be modified. So where can we set the expiration time. Environment Liferay DXP 7.0 Resolution The...

Liferay server is not reachable with the error "HTTP 404" on the browser

legacy Troubleshooting

Issue When accessing the server on the browser, the server is unreachable with the error HTTP 404 and the following error is observed on the Liferay logs. ERROR...

Login issue when configuring the SSL on JBoss EAP 7.0

legacy How To

Issue Login issue when configuring the SSL on JBoss EAP 7.0 Environment Portal: Liferay DXP 7.0 Application Server: JBoss EAP 7.0 Operating System: Ubuntu 19.04 Resolution Please Note: The following procedures and...

Error java.lang.OutOfMemoryError: Metaspace

legacy Troubleshooting

Issue When there's a lot of traffic or usage, the logs show an error similar to: 2019-11-12 07:39:54.538 ERROR [liferay/scheduler_dispatch-24][ParallelDestination:55] Unable to process message...

Cluster cannot be started after updating to Fix Pack 3 on Liferay DXP 7.2

legacy Troubleshooting

Issue After installing liferay-fix-pack-dxp-3-7210.zip, TCPping cluster nodes can not be started due to the following errors: 2019-12-16 16:02:56.201 ERROR [SCR Component Actor][ClusterExecutorImpl:93] bundle...

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