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Avoid user login after every session timeout

Issue On every session expire it is asking for user login again Environment Liferay 7.0 Resolution Login after each session timeout is the default functionality of the Liferay portal. In order to avoid login after...

Is there any way to retrieve the User account's creator

legacy How To

Issue Is there any way or SQL statement to retrieve the User account's creator? Environment Liferay DXP 7.0 Resolution There have two ways to retrieve the User account's creator. The user account's creator can be...

Should OSGi config files and the values in the System Settings application always be in sync?

legacy

Issue I have a module where I do not want to store sensitive data (eg. password) in the config file I would like to provide this value over the UI in System Settings Is it possible to use a "mixed" approach?...

Unable to restart bundles from GoGo Shell

legacy Troubleshooting

Issue When running update {Portlet ID} in the GoGo Shell, you get an error on the UI saying the request could not be completed. Environment Liferay DXP 7.2 Resolution This behavior is a known issue when trying to...

How-To Generate a HAR file for Liferay Support

HTTP Archive (HAR) files are a format used to track information between a user's browser and site. It can be used to identify performance issues such as slow load times, page renders, or other bottlenecks. This is...

Content Delivery Network (CDN) configuration "cdn.dynamic.resources.enabled=false" is not working

legacy Troubleshooting

Issue After setting cdn.dynamic.resources.enabled=false, Liferay is still accessing some CSS and JavaScript from the CDN URLs configured in cdn.host.http= and cdn.host.https= Environment Liferay...

Staging configuration is incorrect after fix pack update

legacy Troubleshooting

Issue We have staging enabled for a long time with only the Dynamic Data Lists portlet staged After updating to Fix Pack 61 or above, our staging configuration has changed and shows not only the Dynamic...

Implement many-to-many relationship with existing Liferay entities using the Service Builder

legacy

Issue I would like to implement many-to-many relationship between my entity and an existing Liferay entity (for example the User table). Environment DXP 7.0+ Resolution Implementing relationships with the...

How to check the number of retained sessions

legacy How To

This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please...

Is Adobe Flash Supported?

legacy

Issue Is Adobe Flash Supported? There is no information about it in the Support Matrix. Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Resolution We have no official stance on Adobe Flash, it can be...

If I change the friendly URL of my site, do I need to modify the link?

legacy

This article has been machine translated from its original language for your convenience. Please use discretion as this translation may include some inaccuracies. If you encounter issues with the translation, please...

ETAG response header is missing

legacy

Issue ETAG response header is missing on a page. Environment DXP 7.1 Resolution If a page contains at least one non-cacheable portlet, - such as Asset Publisher -, the ETAG response header is not added by design. The...

How to configure the displayed time zones?

legacy How To

Issue It is widely documented that Liferay does not recommend changing the JVM time zone and that I should leave it as GMT. (See references under Additional Information). But me and my users are from different time...

Unicode special characters from a UTF-8 encoded OSGI config file are not properly read

legacy Troubleshooting

Issue 1. add the osgi config file attached to the osgi/config directory 2. start the liferay server 3. go to system settings to the comments section Expected result: discussionEmailBody property has "Mit freundlichen...

There are more database connections than allowed by jdbc.default.maxPoolSize

legacy

Issue The maximum pool size of connections to the database is explicitly limited via the property jdbc.default.maxPoolSize. Nevertheless, the number of connections exceeds this maximum pool size. Environment...

Unable to set a virtual host

legacy Troubleshooting

Issue We can't add/update our domain to our site's or instance's virtual host We get the below error on the UI: Please enter a unique virtual host. Virtual hosts must be valid domain names. Environment...

Can't disable propagation of changes because of modified display settings

legacy Troubleshooting

Issue When trying to disable the propagation of changes from a site template to my site, the option is not shown, instead there's a message stating: You cannot enable the propagation of changes because...

AssetTagException when using special characters in tag names

legacy

Issue AssetTagException is thrown when the article gets published, in case special characters are used in tag names. 2020-06-23 07:16:18.168 ERROR [http-nio-10.155.2.197-443-exec-4][PortletServlet:112]...

Is there an Entity Relationship Diagram (ERD) for Liferay DXP?

legacy

Issue I'm looking for an entity relationship diagram (ERD) for Liferay DXP Is there a diagram that maps the entity relationships? Environment Liferay DXP Resolution Liferay does not provide an Entity Relationship Diagram The...

Error when executing Groovy script: java.sql.SQLException: Can't call commit when autocommit=true

legacy Troubleshooting

Issue When a Groovy script with a commit instruction is executed it fails with the error: java.sql.SQLException: Can't call commit when autocommit=true Environment DXP 7.2 Resolution On the portal-ext.properties file...

Is there a recommended heap size setting for Tomcat?

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

Getting 400 error code while accessing adaptive media urls using public IP

legacy Troubleshooting

Issue When accessing adaptive media URL's over public IP eg: http://Public_IP:8080/o/adaptive-media/image/35333/Thumbnail-300x300/url.png?t=1588749467134, the page gets redirected to the home page. While accessing...

Is it possible to hide expired calendar events that are being displayed in an Asset Publisher?

legacy

Issue Currently, an Asset Publisher configured to display Calendar Events will always show x number of events, even if the events already occurred in the past. Is it possible to hide these expired events? Environment...

Issues when working with resteasy-jaxrs dependency on Liferay DXP and Tomcat

legacy

Issue While integrating RESTeasy JAX RS dependency in Liferay DXP projects, customers may notice the below messages in the server logs: SEVERE [fileinstall-/home/liferay.com/7.0/osgi/war]...

Before opening a ticket related to VPN on Liferay PaaS

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). The following article outlines a short checklist of...

What collation can I use to set up Liferay with SQL Server?

legacy

Issue Liferay recommends that the database should be encoded with the character set UTF-8 to display all of its supported character sets (Preparing a Database) Explicit UTF-8 collation within SQL Server has been...

Page Templates are missing after Upgrading from Liferay 6.2 to Liferay 7.2

legacy

Issue Steps to Reproduce: 1. Create a page on running Liferay 6.2. 2. Upgrade connected DB of Liferay 6.2 to Liferay 7.2 3. Start Liferay 7.2 server and do full reindex. 4. Check for page template is not available....

How to view and construct an adaptive media URL for a document

legacy How To

Issue You might have some trouble in figuring out how the URL for Environment Liferay DXP 7.2+ Resolution Guide through an exact example: The URL pattern you should use looks like this:...

JSP fragments modules status get back from Resolved to Active after removing OSGI/state folder

legacy Troubleshooting

Issue After removing the OSGI/state folder and restarting the application, JSP fragments modules lose the status "Resolved" and get back to "Active". Environment Liferay DXP 7.2 Resolution Upgrade to fix-pack...

Unable to send email for new account created - handshake_failure error

legacy Troubleshooting

Issue After configuring a secure mail server in Control Panel > Server Administration, the email notice for a new account created (or any other mail coming from Liferay DXP) is not sent. Instead, the...

Multiple compatible overloaded variations were found with the same priority on Liferay Layout Templates deployment

legacy Troubleshooting

Issue When deploying layout templates with Freemarker code e.g. like the below: <span>${languageUtil.get(locale, "read-more")}</span> <span>${sessionClicks.get(request, "test", "My Test")}</span> A stacktrace...

Staging Publishing Takes a Long Time

legacy Troubleshooting

Issue Publishing from Staging takes a very long time Staging performance issues when publishing content Environment Liferay Staging Resolution The most common cause of this is trying to publish large amounts of data at a time....

How to update and deploy only a single service with Liferay PaaS

legacy How To

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Is there any way to deploy updates for only one Liferay PaaS...

Title/Description truncated during upgrading to Liferay 7.1+

legacy

Issue Receiving warnings in the log during the upgrade process about truncated titles/descriptions for certain articles. Example: WARN [ForkJoinPool-5-worker-2][UpgradeJournalArticleLocalizedValues:192] Truncated...

Unable to start up server due to configurations from Oracle database

legacy Troubleshooting

Issue Using Oracle and having a NULL dictionary in the table Configuration_ for the configurationid org_apache_felix_cm_impl_DynamicBindings, the below error will appear: java.lang.RuntimeException:...

After successful upgrade from Liferay Portal to DXP, portlets show "This portlet could not be found" messages and errors in logs

legacy Troubleshooting

Issue After what looked like a successful upgrade attempt from Portal 6.2 to DXP 7.2, various errors are encountered when starting up the 7.2 bundle (including Failed upgrade process errors relating to the DDM...

GraphQL fails after update to Fix Pack 4 or Fix Pack 5

legacy Troubleshooting

Issue When updating to Liferay DXP 7.2 Fix Pack 4 or Fix Pack 5, you may encounter the following error when using GraphQL: 2020-02-25 10:48:50.588 ERROR [http-nio-8080-exec-8][AuthVerifierFilter:62]...

How can I change the email template of the Password Changed Notification?

legacy How To

Issue When the password is changed, users get a notification email. I would like to change the template of that email. Environment Liferay DXP 7.0+ Resolution Navigate to Control Panel > Configuration > Instance...

"Incompatible argument to function" error on SimpleCaptchaImpl after installing Liferay DXP 7.1 Fix Pack 17 or 7.2 Fix Pack 5

legacy Troubleshooting

Issue After installing Liferay DXP 7.1 Fix Pack 17 or Liferay DXP 7.2 Fix Pack 5, customers using Liferay may notice an error at startup: ERROR [Start Level: Equinox Container:...

How to find the default CKeditor version in the Liferay instance

legacy How To

Issue How to find the default CKeditor version in the Liferay instance. Environment Liferay DXP 7.0 Liferay DXP 7.2 Resolution Steps to find the version of the CKeditor in the Liferay instance: In the portal, click...

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