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, knowledgeArticleType: troubleshooting, legacy: true, name: How to remove SSLHandshakeException?, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 40818, title: SSLHandshakeException を削除するには?

Minikube fails to start

legacy Troubleshooting

, knowledgeArticleType: troubleshooting, legacy: true, name: Minikube fails to start, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: , title: Minikubeの起動に失敗する

Account member cannot place order due to permission error

legacy Troubleshooting

, knowledgeArticleType: troubleshooting, legacy: true, name: Account member cannot place order due to permission error, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 61066, title:...

Issues with staging due to upgrades

legacy Troubleshooting

, knowledgeArticleType: troubleshooting, legacy: true, name: Issues with staging due to upgrades , showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: , title: アップグレードによるステージングの問題

Sensitive data such the user password is printed in our logs

legacy Troubleshooting

, knowledgeArticleType: troubleshooting, legacy: true, name: Sensitive data such the user password is printed in our logs, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 39641, title:...

How to setup S3 Store from Liferay 7.2 dxp-13

legacy Troubleshooting

, knowledgeArticleType: troubleshooting, legacy: true, name: How to setup S3 Store from Liferay 7.2 dxp-13, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 48440, title: Liferay 7.2 dxp-13 から S3...

Blade does not build war-core-ext modules for Liferay DXP 7.3 when using Maven

legacy Troubleshooting

, knowledgeArticleType: troubleshooting, legacy: true, name: Blade does not build war-core-ext modules for Liferay DXP 7.3 when using Maven, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 45325,...

Liferay Cloud Activation Key Expiration Warning (12/18/20)

legacy Troubleshooting

, knowledgeArticleType: troubleshooting, legacy: true, name: Liferay Cloud Activation Key Expiration Warning (12/18/20), showDisclaimerMessage: true, sourceTeam: Support, ticketNumber:...

Confirming a Site is Tracked by Analytics Cloud

legacy Troubleshooting

, knowledgeArticleType: troubleshooting, legacy: true, name: Confirming a Site is Tracked by Analytics Cloud, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: , title: サイトが Analytics Cloud...

Color is not defined in JS when adding a new document

legacy Troubleshooting

, knowledgeArticleType: troubleshooting, legacy: true, name: Color is not defined in JS when adding a new document, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 14117, title:...

Adding of Two Numbers in FreeMarker Template

legacy Troubleshooting

, knowledgeArticleType: troubleshooting, legacy: true, name: Adding of Two Numbers in FreeMarker Template, showDisclaimerMessage: true, sourceTeam: Support, ticketNumber: 8931, title: FreeMarkerテンプレートで2つの数字の足し算をする。

Boolean Structure Field returns empty string instead of "False" when displayed in a template

legacy Troubleshooting

, knowledgeArticleType: troubleshooting, legacy: true, name: Boolean Structure Field returns empty string instead of "False" when displayed in a template, showDisclaimerMessage: true, sourceTeam:...

Disabling localization - I cannot remove the locale from the page URL - DXP 7.3

Troubleshooting

We have a website set with the English language only. The pages of the site can be accessed with two URLs. For example: www.liferay.com/en/customer www.liferay.com/customer We added the property...

Data Sets are not working after upgrading to 2025.q1.4-lts where the feature is released

Troubleshooting

Issue I upgraded from 2024.q4.7 to 2025.q1.4-lts. After the upgrade, we encountered issues with Data Sets. In 2024.q4.7 I was using datasets as beta but as in 2025.q1.4 its released. I have enabled Root Objects and...

Delete commerce orders from the database

legacy Troubleshooting

Issue There is an inconsistency in commerce orders between the Portal and Database. That means there are more number of orders than the number of orders in the Portal. Is there any script that can delete all...

Liferay IDE: Resolving 'Unable to make field private' errors with JDK 21

Troubleshooting

Issue I'm encountering java.lang.reflect.InaccessibleObjectException: Unable to make field private ... accessible errors when starting Liferay from the Liferay IDE plugin within the Eclipse IDE with JDK 21....

Block access of com_liferay_login_web_portlet_LoginPortlet

legacy Troubleshooting

Issue There is a security vulnerability found wherein someone can create a page after being able to login through com_liferay_login_web_portlet_LoginPortlet. Therefore, how to block access of...

Unauthorized modification in Open Order Status

legacy Troubleshooting

Issue The user who doesn't have the permission of 'Manage Order' is still able to update the order from an "Open" status to a "Quote Requested" status. Steps to reproduce: 1. Create a 'Minium' site. 2. Navigate to...

CKEditor Customizations Not Applying to Translations or Forms

Troubleshooting

Issue Customizations made to CKEditor using an `EditorConfigContributor` are only applying to the editor when editing Web Content, but not in the editor for translations (accessed through Control Panel...

Freemarker templates escape HTML content in Text fields after migrating from Liferay DXP 7.3 to 2025.Q1

Troubleshooting

Issue After migrating from Liferay DXP 7.3 to 2025.Q1, HTML content within web content "Text" fields is no longer interpreted by Freemarker templates using ${field.getData()}. It is displayed as...

The "Menu Display" text appears in the Navigation Menu widget

Troubleshooting

Issue After a failed login attempt, the navigation menu's display text appears above the menu itself. Steps to reproduce: Create a site. Create a login page and deploy the sign-in widget. Create a navigation...

Content lost when changing language during creation

Troubleshooting

Issue When creating content, such as a calendar event or filling a form, changing the language during the process can cause the loss of all entered information. This can happen if another browser window or tab is open...

Translatable fields display empty after deleting field translation instead default translation

Troubleshooting

Issue When adding content to a translatable field in a structure and subsequently deleting the content in a secondary language, the field displays as empty in that specific language instead of falling...

User did not provide a valid CSRF token Error

Troubleshooting

Issue Portlet Action requests intermittently returning a 403 error code. In the logs the following error message regarding invalid CSRF token gets printed whenever the 403 error is thrown. "User [user_id] did not provide...

Automatic Fragment Propagation and Liferay startup time

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Customers with a large number of Content Pages extensively...

Uncaught TypeError: Liferay.Notification is not a constructor

Troubleshooting

Issue Adding the below script to any page through any Web content display can reproduce the issue in vanilla. <a href="#" onClick="showWltNotification('Your Request failed to process', 'danger');"> Link here </a>...

"Could not resolve value from secret references" error deploying build in PaaS

Troubleshooting

Issue When deploying a build in my Liferay Cloud PaaS environment, the build process fails and returns the following error message: Some error has happened during the build. Try again. [{"message":"Could not...

Client Extension Build Fails Due to Unresolved Dependency

legacy Troubleshooting

Issue When building a Client Extension of type jsImportMapsEntry, the build fails if the Client Extension depends on another Client Extension, because the build cannot resolve the dependency. Environment Liferay DXP...

Filtering Products by Category via API

legacy Troubleshooting

Issue I need to display related products on a product details page, filtered by a specific category. Attempts to filter products by category using an Information Template and API calls with...

Implementing strict rules for virtual hosts and friendly URLs

legacy Troubleshooting

Issue Having the different URLs for the same content could potentially impact SEO by affecting how pages are indexed. Even when a virtual host is defined for a site, it is possible to access that site...

Sorting Structures by Name in Liferay DXP

Troubleshooting How To

Issue The order of Structures when creating Web Content seems to be random. The structures are not sorted alphabetically or by modification date. Environment Liferay DXP 2024.Q2 Resolution Web Content Display widget...

"Inconsistent patch level detected" error occured in the logs

Troubleshooting

Issue The following error occurs in the logs due to an inconsistency in patch levels: Example 1: ERROR [server.startup : 2][PatcherImpl:204] Inconsistent patch level detected WARN [server.startup :...

ClayDatePicker making everything inaccessible

legacy Troubleshooting

Issue We've discovered that the page becomes unresponsive when using the ClayDatePicker in a react element. Steps to reproduce: Click on Date Picker Field Click on year dropdown within the Date Picker Without...

Hotfix created for 2025.Q1.X won't install

legacy Troubleshooting

Issue A hotfix created for 2025.Q1.X won't install even though it is being installed on the required version. The following information appears in the patching-tool info file. Product information: * DXP version:...

Structures showing as 'Not Translated' after upgrading to 7.4+

legacy Troubleshooting

Issue After upgrading from Liferay DXP 7.3 (or prior versions) to 7.4, some Web Content Structures are showing as not translated in the UI, even though the translations exist in the database. The structure's fields...

Unable to Create Liferay Module Project Fragments and Start DXP 2025.Q1.0 Quarterly Release (LTS) in Liferay Developer Studio 3.10.2

Troubleshooting

Issue In Liferay Developer Studio (version 3.10.2), when navigating to File > New > Liferay Module Project Fragment, nothing happens. The popup window for creating the fragment does not appear....

Default Language not being applied to not translated content

legacy Troubleshooting

Issue There is an undesirable behavior present when creating an object and utilizing the language translation. The content is empty instead of showcasing the content translated. Steps to reproduce: Instance Settings...

Login URL Parameters Reported as Security Threat

legacy Troubleshooting

Issue Vulnerability Assessment and Penetration Testing (VAPT) reports the parameters passed in the login request as a security threat. How can these parameters be removed or mitigated? Environment Liferay DXP 7.4+...

"Copy Page" button doesn't copy the page contents properly

legacy Troubleshooting

Issue We have observed that the "Copy Page" button in the kebab menu of the pages search result screen does not work as expected. The content of the source and destination pages are changed during the copy process. ...

Calendar Widget displays Custom fields differently

legacy Troubleshooting

Issue When users create Custom fields via Control Panel → Custom Fields → Calendar Events, Custom Fields are not displayed in the same way as Native/Non-Custom fields when viewing Calendar Event details. Environment...

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