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Due to missing references .LAR files cannot be imported

Issue User cannot import .LAR files due to missing references: Environment Liferay Portal 6.2 Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Resolution In order to import a .LAR file that...

Knowledge Base related error in the server startup logs after upgrading from Liferay portal 6.2 to DXP 7.0

legacy Troubleshooting

Issue After upgraded from Liferay portal 6.2 to DXP 7.0, when deploying the Knowledge base plugin, server started throwing the below error and KB plugin is not available in the site content. ERROR...

AlloyEditor / CKEditor will not allow tags to surround other heading tags

legacy Troubleshooting

Issue AlloyEditor/CKEditor will not allow to use anchor (<a>) tags to surround other HTML elements like headings (<h1>, <h2>, etc...). For example, an HTML markup like this in the source tab: <a class="test"...

Document library store type migration fails with AbstractMethodError

legacy Troubleshooting

Issue When running a document library store type migration (e.g from simple to advanced file system store), the process fails with: 2019-04-02 08:46:19.951 DEBUG [http-nio-8080-exec-6][MaintenanceUtil:36] Executing...

The transparent pixel of a PNG image becomes black in preview

legacy Troubleshooting

Issue When we upload a PNG image with transparency to Documents and Media, the preview image converts the transparent pixel to black. Environment Liferay DXP 7.0, Liferay DXP 7.1 Resolution This behavior was a limitation by...

Asset Publisher Change Notification

legacy Troubleshooting

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue I...

Kaleo Fork Causes Microsoft SQL Server Deadlock

legacy Troubleshooting

Issue When using Microsoft SQL Server as Liferay's database, using a workflow with a fork will cause the database server to deadlock Environment Liferay Portal or Liferay DXP with Microsoft SQL Server...

Security Advisory for CVE-2019-2729 for Oracle WebLogic

legacy Troubleshooting

Issue Oracle has issued a security alert for Oracle WebLogic wherein a deserialization vulnerability via XMLDecoder in Oracle WebLogic Server Web Services has been detected. The following resource and information are...

Page Templates and Staging –> Page Versioning interconnected work with limitations.

legacy Troubleshooting

Issue Page Templates and Staging –> Page Versioning used together have limitations. The two features serve different purposes: - Page Templates are reusable layout patterns that make page creation easier...

Set Site Role Permissions for Documents and Media are not applied

legacy Troubleshooting

Issue If I create a site role with only the view permission for Documents and Media, the user assigned to it still can access not only the view but all the other options. Environment Liferay DXP 7.0 ...

Search option is not visible under site membership using SOLR

legacy Troubleshooting

Issue After configuring SOLR, search option under Site Membership is not visible. Environment Liferay DXP 7.0 SOLR Server 5.2.1 Resolution If you are not getting the search option under Site membership then the issue...

Document library folder creation limit of 65533 or 32767 (AIX) exceeded

legacy Troubleshooting

Issue Creation of new folder fails with IOException I have hit the underlying operating system's limit for the number of files/subfolders per folder. With FileSystemStore or AdvancedFileSysteStore you can run into this...

Trash don't show up in site content

legacy Troubleshooting

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

Document that is downloaded instead of previewed in the browser

legacy Troubleshooting

Issue A document with an especial extension is automatically downloaded if visit its URL instead of show it in the browser. Environment Liferay 6.2 Liferay DXP 7.0+ Resolution This is because that specific extension...

How to create Wiki page with attachment

legacy Troubleshooting

Issue When I create a new Wiki page there is no attachment section. Where can I find it? Environment Liferay DXP 7.0 Resolution First, save the newly created page, then edit it Now you can see the attachment...

User list empty

legacy Troubleshooting

Issue The user list appears empty. Unable to find any user. Environment Liferay 6.2 Liferay DXP 7.0 Liferay DXP 7.1 Resolution This issue can be caused for three reasons There are no Users. :) The user does not have...

Unable to deploy Liferay Elastic Search Connector 6 LPKG on Liferay DXP 7.0

legacy Troubleshooting

Issue While deploying Elastic Search Connector 6 LPKG on Liferay DXP 7.0, getting the below errors: INFO [com.liferay.portal.kernel.deploy.auto.AutoDeployScanner][AutoDeployDir:263] Processing Liferay Connector to...

Apply button in OAuth 2 Administration is not working

legacy Troubleshooting

Issue When making changes under OAuth 2 Administration, such as generating a new client secret or editing Client ID, the Apply button may not respond when clicked. When viewing the browser console, you will see:...

Web Content Templates Using Liferay Taglibs Should Not Be Cached to Avoid Incorrect Display of Web Contents

legacy Troubleshooting

Web Content Templates allow the use of Liferay Taglibs for creating common front-end UI components in your web content. Please note that by default, Templates are cached to improve its performance, meaning that...

Favicons is working in Android devices but not in Apple devices

legacy Troubleshooting

Issue Adding the site to the home screen or a bookmark in IOS device, it is not taking a favicon rather it is taking the screenshot of the page from the site being bookmarked. Environment Liferay Portal 6.2...

Password is visible as a plain text in LDAP request

legacy Troubleshooting

Issue When intercepting the LDAP request using any third party tool(ex. Wireshark) password is visible as a plain text Environment Liferay 7.0 Resolution Enabling LDAP over SSL will transmit the credentials...

Guest user is unable to see the different locales after updating to SP17 or above

legacy Troubleshooting

Issue After updating the portal from SP17 or above, locales are not working for guest users Environment Liferay Portal 6.2 Resolution Set this to 0 if the locale is not automatically prepended to a URL....

Error thrown while installing LDS

legacy Troubleshooting

Issue While installing Liferay Developer Studio, after providing the email address and password when we click on Next, an error related to the token generation is thrown as shown below. Problem running...

LDAP User Groups are not Importing in Liferay DXP 7.1

legacy Troubleshooting

Issue When attempting to import Users with LDAP, sometimes User Groups do not import Environment Linux OS - Red Hat Enterprise 7.6 Liferay DXP 7.1 patched with dxp-10 LDAP Resolution This issue may occur if the...

Assignment of 'View' Permission for a folder having too many documents is taking longer time.

legacy Troubleshooting

Issue Unable to give 'view' permission to a folder that contains a huge number of files. That is, For a particular folder consisting of a very huge number of documents (nearly more than 50k docs), giving...

Unable to process SAML SSO request

legacy Troubleshooting

Issue After configuring SAML SSO successfully, the user is unable to perform login and getting the following error in UI and Server console. UI Error: "Unable to process SAML request" Server Console: ...

I can't autodeploy in DeveloperStudio

legacy Troubleshooting

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue On...

Can't publish pages to live in staging

legacy Troubleshooting

Issue When I try to publish layouts to the Live site of Staging, it fails with an exception: java.sql.SQLException: Connection has already been closed. Environment Liferay DXP 7.0 Liferay DXP 7.1...

Long Web Content articles are not returned in search results

legacy Troubleshooting

Issue Very long web content articles are not being returned in search results Environment Liferay DXP 7.0 Liferay DXP 7.1 Resolution This is due to a limitation in Elasticsearch where the number of...

Screen name validation error

legacy Troubleshooting

Issue Unable to choose a specific Screename. It could be cause by the following reasons: This specific Screen name is already chosen This Screen Name is not validated because the characters are not according to the...

Known Issue: CSS Builder Versions Errors for War-style Projects

legacy Troubleshooting

This article documents a known issue in the CSS Builder-3.0.0. This issue affects developers who are still using existing war-style (war-mvc-portlet or spring-mvc-portlet) projects and an older version of the CSS...

Delete Duplicate Site Templates resulting from Portal 6.1 to DXP 7.0 upgrade

legacy Troubleshooting

Issue After upgrading from Liferay Portal 6.1 to DXP 7.0, you may observe duplicate Community/Intranet Site Templates. I did not use the Liferay's default Community/Intranet templates Environment Liferay DXP 7.0 Liferay...

Users who were able to view Site Pages in the Control Panel in 6.1 cannot see Site Pages in the Dockbar in 7.1

legacy Troubleshooting

Issue In 6.1, we had an Organization Role which provided Control Panel access for users to view Site Pages. Following the upgrade to 7.1, we noticed users with this role are unable to see Site Pages...

Unable to import more than 100MB

legacy Troubleshooting

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

Known Issue:

This article describes a known limitation visible in the Alloy Editor as documented in LPS-71067. When using the editor's source mode and entering a <form> tag, the editor will remove it upon switching back to...

When web content is saved, the content is not updated.

legacy Troubleshooting

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

After upgrading to DXP 7.1+, items in Workflow can't be rejected

legacy Troubleshooting

Issue After upgrading from Liferay Portal 6.X to Liferay DXP 7.1+, we are no longer able to reject items in workflow using the default Single Approver workflow Items can still be approved, but if we...

Troubleshooting SAML Single Log Out when SLO fails

legacy Troubleshooting

Issue User is not logged out from Liferay SAML when the instance has expired. Liferay Session Timeout is set to 30 minutes and SAML Session is to 90 minutes. When SLO is triggered, the user is still signed in....

Unable to Update User Records Using UserLocalServiceUtil Class

legacy Troubleshooting

Issue The root issue is that using user.persist(); more than once while attempting to update User data via the UserLocalServiceUtil class fails in DXP 7.1. Example of failed code: user =...

The Command getPortletPath(PortletDataContext portletDataContext) does not return portlet's path

legacy Troubleshooting

Issue Using the command protected String getPortletPath(PortletDataContext portletDataContext) { return portletDataContext.getPortletPath("quizentry_WAR_aaaportlet"); } to retrieve a portlet's path does not work,...

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