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How to replicate a production environment into a non-production one?

Issue In order to test new developments, we want to set up a test environment that is a copy of the production environment to confirm that we will not have problems in the subsequent deployment in production. How can we...

"Not Found" message on the details page of a product when its localization differs from the user's localization

legacy Troubleshooting

Issue When a product is created, the product localization is set to Default Catalog language (e.g.: en_GB) If a user with a different localization setting (anything other than en_GB in this example) accesses...

Liferay UI Panel - collapsed attribute by default

legacy Troubleshooting

Issue After trying to use Liferay UI panels in a default collapsed state, the attribute does not seem to be working. If I put the following example code in a widget template the panel will appear as extended by...

JournalArticleLocalServiceUtil.updateArticle(JournalArticle) does not update the translation of my Web Content's title programmatically

legacy Troubleshooting

Issue The direct modification of the title through JournalArticle object by manipulating the titleMap variable does not alter the Web Content's title when calling...

Non-localizable fields default language

legacy How To

Issue In which language are the web content non-localizable fields displayed? Environment DXP 7.4 Resolution By default, the non-localizable fields will allow you to enter the translation only for the site's...

jodd.bean.BeanException is thrown when user clicked on 'Submit for publication' inside discount portlet

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.4 2. Navigate to Control Panel > Applications > Workflow > Process Builder > Configuration > Edit Commerce Discount and apply Single Approver workflow. 3. Navigate...

StackOverflow error happens when add too many fragments into their DropZones

legacy Troubleshooting

Issue StackOverflowError when loading a page with many fragments Steps to reproduce: 1) Create a new Page 2) Add container Fragment 3) Add approximately 110 Fragments within the container 4) Publish the Page...

Duplicate product name is not saving

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.4 2. Navigate to any existing product. 3. Click on the ellipsis action button > Duplicate > Provide any name to the product. 4. Choose catalog from the drop-down....

Errors Suggesting a Search Bot Attack

legacy Troubleshooting

Issue We are seeing many abnormal errors in our Liferay catalina logs all of sudden. We have tried restarting, but the errors continue. What could these mean? ERROR [ajp-nio-0.0.0.0-8009-exec-19][MVCPortlet:557]...

Commerce orders API - how to filter results by orderStatus?

legacy Troubleshooting

Issue I am trying to filter orders fetched from the API /o/headless-commerce-admin-order/v1.0/orders by orderStatus, but that does not seem to be possible. Steps to reproduce: 1. Create an order and accept it 2. GET...

Is There An IDE That Liferay Recommends?

legacy

Issue Does Liferay suggest a particular IDE for development? Environment DXP 7.0 | DXP 7.1 | DXP 7.2 | DXP 7.3 | DXP 7.4 Resolution Liferay does not have an officially recommended IDE, you may use whichever you are...

Whitespace below document on an embedded page

legacy Troubleshooting

Issue While using an embedded page with single page PDF url, a big white-space gets added to the page affecting the look and feel of the page. Steps to reproduce the issue: Upload a PDF document of single page on...

Widget title gets saved without clicking on '✓' icon

legacy Troubleshooting

Issue While editing the title of any widget on a widget page, it gets saved even without clicking the '✓' icon. Steps to reproduce: Create a widget page. Add a 'Document and Media' widget over the page. Double...

/web/guest cannot be removed from the site url if a virtual host is active

legacy Troubleshooting

Issue It is not feasible to remove /web/guest from the site URL when a virtual host is configured. When accessed without /web/guest, the page keeps loading and displays a 404 error in the logs. Environment Liferay...

Option to export multiple web content translations

legacy

Issue Is it possible to translate web content in bulk for multiple locales? Environment Liferay DXP 7.3 Resolution In DXP, users can translate web content in different locales by selecting them from the UI and...

No error is reported when the password does not follow the configured policy

legacy Troubleshooting

Issue When we enable a Password Policy and create a new user, no error appears indicating that the password does not follow the configured policy. Environment DXP 7.3 Resolution Please install DXP 7.3 Update 20....

Unable to set Assignment Type of User on a Workflow

legacy Troubleshooting

Issue The screen goes blank in the Workflow Builder if you have a user in your portal that has "Null" in either the first or last name (e.g. a user with the name "Nuller John"). Any searchable field...

Existing users password encryption algorithm is not updated on password reset

legacy Troubleshooting

Issue The password encryption algorithm of existing users is not being updated after doing a password reset. Environment DXP 7.4 Resolution To resolve this behavior, open a help center ticket to request a hotfix...

Process Builder is unavailable

legacy Troubleshooting

Issue When I try to access workflows, the message Process Builder is temporarily unavailable. is displayed in the UI and a NoSuchResourcePermissionException error in the logs: ERROR...

Cannot select a layout template in a widget page

legacy Troubleshooting

Issue Layout templates can be chosen in the configuration of widget pages to specify the columns and rows where widgets will be placed. When trying to select another layout template (deployed inside a custom theme...

Getting Portal version and Patch level

legacy How To

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue This article describes how to get the Portal version and Patch...

Liferay Frontend NPM Toolkit compatibility matrix for Node.js, NPM, Yeoman, Gulp and Generator Liferay Theme

legacy

Issue If a client wants to generate custom themes, they need to install: Node.js and NPM Yeoman Gulp generator-liferay-theme As a result, it is difficult to know which version to install depending on the portal version...

Which tables in the database contain web content, documents and media information?

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us....

Outdated or vulnerable components can sometimes be found in the .cp/ folder inside osgi/state/folder

legacy Troubleshooting

Issue We've run a security scan and it is picking up outdated components inside the .cp/lib/ subfolder of the osgi/state/ folder, and it is confusing our compliance efforts. Environment Liferay DXP 7.0, 7.1, 7.2, 7.3,...

Upgrading from 6.2 to 7.3 changes the number of likes and dislikes

legacy Troubleshooting

Issue Ratings and Comment Ratings are enabled in our portal. When we upgrade the portal from 6.2 to 7.3, some likes turn into dislikes and that creates false information. In the ratingsentry table, the scores of the...

Search in Control Panel > Audit makes long URL

legacy

Issue A search in Control Panel > Security > Audit always sends empty search parameters in the GET URL. As a result, URLs are very long and can be blocked by firewall-infrastructure. Steps to reproduce: Navigate to...

Form Upload Input is missing when mapping to a custom Object's Upload Field

legacy Troubleshooting

Issue When creating a Form that maps to fields on a Liferay Object (and one of the fields is an Upload type field), the option to map the form's Upload input with the custom Object's Upload Field is not appearing....

Is there a limit to the number of IdPs registered?

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us....

Does Liferay Support Angular 13 +

legacy

Issue After updating an Angular portlet from v12 to v13 it can no longer be viewed and the browser console logs display a liferay-amd-loader error. Environment DXP 7.0, DXP 7.1, DXP 7.2, DXP 7.3, DXP 7.4 Resolution This...

I cannot export Form entries if they have not been approved in a Workflow

legacy

Issue If a workflow is enabled for my Form and I make an export of the Form entries, only Approved entries can be exported. Those entries which have not gone through the Workflow yet, will not be included in the...

Error in plugin "sass" when migrating themes "... is deprecated and will be removed in Dart Sass 2.0.0."

legacy Troubleshooting

Issue When migrating themes to a newer version, you can get these types of errors: Deprecation Warning: Using / for division outside of calc() is deprecated and will be removed in Dart Sass 2.0.0. Recommendation:...

Detected vulnerabilities related to Jettison

legacy Troubleshooting

Issue A security scan has picked up the following vulnerabilities related to jettison-1.x.x jar: CVE-2022-40150 & CVE-2022-40149. This jar is found in marketplace\Liferay Foundation - Liferay Portal Remote -...

Search Results Ignore Date Field with Empty or Null Value

legacy Troubleshooting

Issue When creating Journal Article Structures with Date Fields, cases may occur where these fields must not be marked as "mandatory" as per specific company requirements. However, despite these fields not being...

Is it possible to view page usages for global Fragments

legacy

Issue Is it possible to see the page name as well as the site name and usage in this scenario? It would be useful to know which fragments are used on which pages. Steps to reproduce: 1. log in as an admin user 2....

Cancel button is saving the account entry

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.4 2. Create a site by using the 'minium site template'. 3. Navigate to the created site. 4. Click on the 'Account Selector' and create a new account. 5. Fill in...

Form changes the workflow definition

legacy Troubleshooting

Issue Draft of a form changes the workflow definition Steps to reproduce: Navigate to Content & Data > Forms Click to add a new form Add a text field to the form Go to its settings and change the workflow from 'No...

Orders are not visible for Assigned role

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.3 U23. 2. Create a site by using a minium site template. 3. Navigate to Catalog > Select Account > Add a product to the cart. 4. Create a new test user by...

Search showing staging results in search facet

legacy Troubleshooting

Issue Steps to reproduce: Create a new blank site with a public page Enable local staging Create web content in the new site Staging: publish to live Go to the default Liferay site Configure the scope of the search...

Search button is not properly aligned is search portlet

legacy Troubleshooting

Issue Steps to reproduce: 1) Control Panel-> System Settings-> Search-> Search Web 2) Check the box and update 3) Create Widget Page 4) Drag the Search portlet on that page. 5) Search button is not inside the search...

Collect Digital Signature button appears even when the Digital Signature feature is not enabled

legacy Troubleshooting

Issue The "Collect Digital Signature" button appears in the Documents and Media widget, even if the Digital Signature feature is not enabled Steps to reproduce: Start a clean bundle of Liferay DXP 7.4 Go to Control...