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Issue We can't extract the session ID using JavaScript, because the Liferay.ThemeDisplay.getSessionId() function consistently returns an empty string. Environment Liferay DXP 7.4 Resolution By default, the...

How to trigger test emails from Liferay?

legacy How To

Issue We have configured our SMTP in Liferay. We would like to test if emails are sent and received. How can we trigger a test email from Liferay? Environment Liferay DXP 7.4 Resolution You can use the attached...

Web Content Templates error: ORA-00932, during sorting them

legacy Troubleshooting

Issue Experiencing a misbehavior after trying to sort the Web Content Templates: ERROR [http-nio-8080-exec-10][render_portlet_jsp:131] null ERROR [http-nio-8080-exec-7][SqlExceptionHelper:142] ORA-00932:...

OSGi configuration disappears

legacy Troubleshooting

Issue Settings performed through OSGi appear to be lost. Environment Liferay DXP Resolution Check the following aspects: Database: If portal is pointing to a wrong database where configuration isn't defined...

Does the Admin user have to be active to upgrade Liferay?

legacy

Issue We are going to upgrade our Liferay portal and would like to know if there is any problem if the Admin user is inactive. Environment Liferay DXP 7.4 Resolution To perform the Liferay upgrade it is not...

Service Builder fails to build modules if trash-enabled="true" is added as a property

legacy Troubleshooting

Issue If the service builder entity has the attribute trash-enabled="true" defined, the corresponding abstract methods were generated for the model & wrapper classes(FooModel, FooModelImpl, FooWrapper) for...

NullPointerException during portal startup in ModuleFrameworkImpl._setUpInitialBundles

legacy Troubleshooting

Issue Portal immediately fails to start due to a exception like the following one: Caused by: java.lang.reflect.InvocationTargetException at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native...

Incorrect FieldReference is used when adding a Document of a nonstandard Document Type

legacy Troubleshooting

Issue When uploading a Document, the ddmFormValuesMap that is passed to the addFileEntry API has the wrong fieldReference. The fieldReference is set to the name instead of the fieldReference. While the...

ORA-00001 WARN: unique constraint

legacy Troubleshooting

Issue When upgrading from DXP 7.2 to 7.4 U53 using an Oracle database, we faced the following WARN message: ORA-00001: unique constraint (PORTALESLIFERAY1.IX_CB778855, nos podeis decir a que se debe y si afecta al...

How to check jar versions of certain marketplace apps

legacy How To

Issue You might use our OOTB jars to build your modules and for that reason you wish to know the version before an upgrade process, for example Environment Liferay DXP 7.0+ Resolution Navigate to...

Alternatives to ClamAV antivirus service

legacy

Issue Is there any way to integrate with other antivirus services (such as Sophos or Windows Defender) in place of ClamAV? Environment DXP 7.4 Resolution Unfortunately, there are no other options besides ClamAV. ...

How to modify API URL?

legacy Troubleshooting

Issue If we are removing the /o/ from URLs, they are not recognised anymore. Environment Liferay DXP 7.1+ Resolution You can create a hostname e.g. api.something.com and have Apache (or Nginx) do the proxy pass to...

NullPointerException - liferay/monitoring

legacy Troubleshooting

Issue You might encounter some excessive logging in your portal related to Liferay Monitoring: ERROR [liferay/monitoring-982][ParallelDestination:59] Unable to process message {destinationName=liferay/monitoring,...

Appending additional characters to an impersonated user's URL throws extensive log errors

legacy Troubleshooting

Issue When appending the URL of an impersonated user with additional characters such as: ...

Unique Constraint Violated error seen when upgrading Liferay

legacy Troubleshooting

Issue Unique Constraint Violated error is seen when upgrading major Liferay versions (such as 7.2 to 7.4), as follows: ERROR [main][UpgradeStepRegistratorTracker:199] Failed upgrade process for module...

"No User exists with role Administrator" error seen when upgrading Liferay

legacy Troubleshooting

Issue "No User exists with role Administrator" error is seen when upgrading major Liferay versions, as follows: ERROR [main][VerifyProcessTrackerOSGiCommands:323] null com.liferay.portal.verify.VerifyException:...

The Theme is Broken With NPE thrown in the Log

legacy Troubleshooting

Issue The theme is broken when accessing non-existent pages. NPE is also thrown in the log. Reproduction Steps: Access non-existent pages http://localhost:8080/web/guest/p/ Or create a commerce site named "xyz" and access...

Blacklisting commerce modules causes stack-trace and Unsatisfied Components in DXP 7.4

legacy Troubleshooting

Issue When blacklisting commerce modules, the following stack-trace is observed: 2023-03-28 19:06:19.423 ERROR [Framework Event Dispatcher: Equinox Container:...

Database partitioning feature

legacy

Issue Is there a database partitioning feature available for Liferay DXP 7.3 or 7.4? Environment DXP 7.3 DXP 7.4 Resolution The database partitioning feature is in a kind of lab status for 7.4 to be used and tested...

Failed upgrade process com.liferay.dynamic.data.mapping.internal.upgrade.v1_1_2.DynamicDataMappingUpgradeProcess

legacy Troubleshooting

Issue During your upgrade process, you might encounter an error where the upgrade step for module com.liferay.dynamic.data.mapping.service fails due to a NullPointerException: Caused by:...

"Detected reserved friendly URL" error during upgrade

legacy Troubleshooting

Issue During Liferay upgrade I get the following error related to friendly URL: Class name: com.liferay.portal.verify.VerifyLayout 1 occurrences of the following errors: Detected reserved friendly URL "/apirila"...

Update database indexes

legacy How To

Issue You might face a requirement where you need to update your database indexes, such as during an upgrade process or a database migration process Environment Liferay DXP 7.0+ Resolution Up until Liferay DXP 7.3:...

Upgrade Failed due to the Error "No Group exists with the primary key xxxxxx"

legacy Troubleshooting

Issue When doing database upgrade from 7.0 de-98 to 7.4, the upgrade failed with the following error: ERROR [main][ReleaseManagerImpl:183] Failed upgrade process for module com.liferay.dynamic.data.mapping.service...

What are the *.map urls present in Glowroot monitoring

legacy

Issue There are many *.map urls present while monitoring Liferay using Glowroot or any other application monitoring tool. Environment Liferay DXP 7.0 + Resolution The .map files are for JavaScript and CSS (and now...

How to set the reindex batch size when disabling Index All Article Versions Enabled

legacy Troubleshooting

Issue When we use the default value (true) of the System Settings -> Web Content -> Index All Article Versions Enabled option, we use the com.liferay.journal.model.JournalArticle=1000 property to limit the number of...

Database upgrade fails due to missing Kaleo tables

legacy Troubleshooting

Issue Would like to upgrade the Liferay environment to a later version The upgrade tool is logging the following error: ERROR [main][UpgradeStepRegistratorTracker:193] Failed upgrade process for module...

Random user can check another user's order with the correct channelId and accountId - Headless API

legacy Troubleshooting

Issue User can consume the API without applying any sort of content restriction or authorization /o/headless-commerce-delivery-order/v1.0/channels/${channelId}/accounts/${accountNumber}/placed-orders E.g.: If...

Auto generation of primary key using sequence type in MS SQL server

legacy

Issue Liferay provides, supports and has the implementation to generate a primary key with sequence In the following documentation liferay-service-builder_7_4_0.dtd under paragraph "@id-type" you can see the supported...

Sync and AsyncExportImportLifecycleMessageListener unsatisfied references

legacy Troubleshooting

Issue When you execute the command ds:unsatisfied in the Gogo Shell, you get this output: Declarative Service {id: 2457, name: com.liferay.exportimport.lifecycle.SyncExportImportLifecycleMessageListener,...

"No CommerceChannel exists with the key" when starting Liferay

legacy Troubleshooting

Issue After upgrading from Portal 6.2 to DXP 7.4 Update 66, we see the following error in the log when starting Liferay: ERROR [http-nio-8080-exec-10][MiniCartTag:123] null...

User's IP address registered as IP address of web server

Troubleshooting

Issue After configuring Liferay in a frontend server (e.g., Apache, Nginx) and Load Balancers, when a user logs in, the value of the loginIp column in the User_ table is registered as the same local IP addresses of the...

How can I invoke Liferay Objects REST APIs from a backend OSGI module?

legacy How To

Issue We are implementing a backend OSGI module, where we have to call the Liferay Objects API. We have noticed that the only available API of this functionality is the REST API / GraphQL API explained here:...

Liferay is unable to configure MySQL because of to an authentication error

legacy Troubleshooting

Issue The issue of being unable to load authentication occurs while configuring the MySQL database with Liferay: java.sql.SQLException: Unable to load authentication plugin "caching_sha2_password" Environment...

Error updating time zone definition - n.f.ical4j.model.TimeZoneUpdater

legacy Troubleshooting

Issue The following logging error is observed on a regular basis: n.f.ical4j.model.TimeZoneUpdater - Error updating timezone definition java.net.ConnectException: Connection timed out (Connection timed out) How...

Can I use HashUtil, StringBundler, ProviderType, and AopService in DXP 7.4 after upgrading from 7.0

legacy

Issue Can these 4 classes (HashUtil, StringBundler, ProviderType, and AopService) still be used in DXP 7.4 after upgrading from DXP 7.0? Environment Liferay DXP 7.0, 7.4 Resolution AopService.java does not exist on DXP 7.0...

How to override Liferay logs configuration

legacy How To

Issue How to override Liferay logs default configuration. Environment Liferay DXP 7.4 Resolution Liferay logs default configuration is defined in WEB-INF/shielded-container-lib/portal-impl.jar inside the file...

Taglib throws an exception after redeploy the JAR file

legacy Troubleshooting

Issue The taglib throws the freemarker.template.TemplateModelException error after redeploying the JAR file. Steps to reproduce: 1. Start the server 2. Navigate to Site Menu> Content & Data > Blogs 3. Create a...

Deploying a Portlet to Liferay 6.2 on Tomcat 8, causes listerner tags in Web.xml of portlet to change to Context-param tags

legacy Troubleshooting

Issue Deploying a portlet developed for Liferay 6.2 on Tomcat 7, on a Liferay 6.2 instance running on Tomcat 8 causes the portlet's web.xml file to reflect the following changes: The web.xml before it is deployed had...

I want to disable Basic Auth for JSONWS

legacy How To

Issue I want to disable Basic Auth for JSONWS (JSON web services) in Liferay so that only OAuth is used for a specific jsonws method (i.e. expandovalue) Environment DXP 7.4 Resolution Basic Auth can be entirely disabled,...

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