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Errors when attempting to create/edit web content from the control panel

Issue After to recently migrated from Liferay 7.3 to 2023.q3.7, an error occurs immediately upon entering the edit (or creation) of content (and it continues to reproduce in the JS console when switching languages in...

Database level changes in Quarterly Releases

legacy

Issue What are the database-level changes from DXP 2023 Q4.0 to DXP 2024 Q2.0? Are there any additions of new tables, fields, and modifications to the existing tables? Environment Liferay DXP [all versions]...

java.sql.SQLException: Illegal mix of collations for operation 'UNION'

legacy Troubleshooting

NOTE: Be sure to take a backup of your database prior to making any changes. Always test the changes in a lower environment before making changes in production. Making manual changes to the database is not...

Unable to include JSP

legacy Troubleshooting

Issue The following errors are encountered when the user accesses the portal, which increases the log size. ERROR [https-jsse-nio-0.0.0.0-8443-exec-29][DynamicIncludeUtil:81] java.io.IOException: Unable to include...

How can I check the progress of an upgrade?

legacy How To

Issue Is there a way to check the progress of an upgrade while it is still happening? Environment Quarterly Release 2024.Q1 2023.Q4 2023.Q3 DXP 7.4 DXP 7.3 DXP 7.2 DXP 7.1 Resolution The simplest way to do this would be...

Missing default Store

legacy Troubleshooting

Issue When trying to perform an upgrade, the following error appears in logs: ERROR [main][DBUpgrader:70] Missing default Store Environment Quarterly Release: 2023.Q3, 2023.Q4, 2024.Q1, 2024.Q2 Liferay DXP 7.4...

java.lang.Error: factory already defined when starting up 2024.Q2 with JDK 17

legacy Troubleshooting

Issue Start up an environment with Liferay DXP 2024.Q2 and JDK 17. The following error message appears: ERROR [io.undertow.servlet.request] (ServerService Thread Pool -- 78) UT015005: Error invoking method...

Logs rotation based on size in Liferay DXP 7.4

legacy How To

Issue Configuring log rotation for logs based on the size. Environment Liferay DXP 7.4 Resolution The logs can be rotated based on size by making a small adjustment in the portal-log4j.xml file. Extract...

"SAX Security Manager could not be setup" Warns

legacy Troubleshooting

Issue We are finding many Warns "SAX Security Manager could not be setup" in the Liferay logs. How can we resolve these messages? Environment Liferay Quarterly Release 2024 Resolution The observed behavior is a...

JBoss and JDK 21 compatibility

legacy

Issue JBoss EAP 7.4 is not compatible with Java 21 based on this Red Hat JBoss Enterprise Application Platform (EAP) 7 Supported , therefore, the customer is looking for an appropriate path for the upgrade, either...

"Custom Field" data for Navigation Menu is not included, while fetching it from 'Navigation Menus Headless API'

legacy Troubleshooting

Issue When trying to fetch the details of the "Navigation Menus" via the 'getNavigationMenu' Headless API, the 'Custom Field' data is not included in it. Steps to reproduce: 1. Navigate to Control Panel >...

'Pages' option is not visible under the 'Site Builder', after the upgrade

legacy Troubleshooting

Issue The 'Pages' option is not visible under the 'Site Builder' Steps to Reproduce: Start any DXP 7.4 Update 42 with any Database Navigate to Site Builder> Pages> Create a few pages. After following the above steps,...

Libraries missing in DXP 7.3 update 36

legacy Troubleshooting

Issue We have observed a couple of errors, while building our project for DXP 7.3 u36, since there are libraries missing. Especially the library com.liferay.petra.string which is missing for u36. Are those libraries...

Are The Layout Parallel Render Portal Properties Deprecated in Liferay 7.3?

legacy How To

Issue Migrating from Liferay 7.2 to Liferay 7.4, you may notice that the layout parallel rendering properties have been deprecated. The following logging during the upgrade can be seen noting that the properties are...

Compatibility of Spring 6.x with Quarterly Releases

legacy

Issue According to article https://github.com/spring-projects/spring-framework/wiki/Spring-Framework-Versions , Spring 6.x will have JDK from 17-23. Since Liferay DXP 2024 Q2 supports JDK 21 as the recommended...

DB Upgrade to a Q2 release using JDK 21 results in an error

legacy Troubleshooting

Issue The following error is being encountered when trying to upgrade to a Q2 release running ./db_upgrade_client.sh and using JDK 21 JVM arguments: [-Dfile.encoding=UTF8, -Duser.country=US, -Duser.language=en,...

Some redirects executed from a custom module are not performed in JBoss EAP/Wildfly

legacy Troubleshooting

Issue Given a custom module with a portlet component which includes the following code: ... @Override public void doView(RenderRequest renderRequest, RenderResponse renderResponse) throws IOException,...

Integrity constraint violation: unique constraint or index violation: IX_

legacy Troubleshooting

Issue When trying to start a clean Liferay bundle with the Hypersonic database and no portal-ext.properties, the following exception is being encountered: 2024-07-22 18:47:13.741 ERROR...

How to Enable Cookies Banner for Specific Sites

legacy

Issue Is it possible to enable cookies for a specific site? Environment Liferay DXP 7.4 Resolution The ability to configure cookies on a per-site basis in Liferay requires defining a virtual host. If a site does...

session.test.cookie.support portal property

legacy

Issue Can we disable session.test.cookie.support in the portal-ext.properties file as it enables the user authentication process when an iframe is used? Environment Liferay DXP Resolution This property is related...

Two locations to set up Password Reset Notification Templates

legacy

Issue There are 2 places in where the 'Password Reset Notification' template is present. One is in the Sign-In widget (Configuration > Set-up) and the other is in Control Panel > Instance Settings > Email. The...

There was an error when loading the "text" field

legacy Troubleshooting

Issue 'There was an error when loading the "text" field' is showing if user clicks on any portlet inside System Settings and Instance Settings. Environment 2024.Q1 2024.Q2 Resolution This behavior is only...

I am getting "Someone may be trying to circumvent the permission checker" while accessing Password Policies

legacy Troubleshooting

Issue When I try to access Control Panel → Password Policies, I get "Password Policies is temporarily unavailable." I get the following error message: 2024-07-30 13:15:07.411 ERROR...

Upgrading to a Quarterly Release fails due to Elasticsearch exceptions in the logs

legacy Troubleshooting

Issue When upgrading to a Quarterly Release, coming from an old DXP version, the upgrade fails because of some Elasticsearch errors that can be seen in the logs: ERROR [main][ROOT:47] bundle...

View only permission for custom Field does not include frontend restrictions

legacy Troubleshooting

Issue Facing issues while using 'View' only permissions for 'Custom Field', able to see and even edit the details even after View only permission. Steps to reproduce: 1. Navigate to Control Panel > Roles, and create...

Unable to login without the sameSiteCookies="none"

legacy Troubleshooting

Issue Without the sameSiteCookies="none" setting up, some vital cookies (e.g., JSESSIONID) are not created at all, preventing portal access. Environment Liferay DXP Resolution This article:...

How to disable error messages?

legacy How To

Issue How to disable 'Your Request failed to complete' error messages? Environment Liferay DXP 7.4 Resolution Please note: The following information involves customizations or implementation ideas that are beyond...

How to create schedulers in DXP 7.4 and above?

legacy Troubleshooting

Issue We've been using the below classes in our project to create schedulers: com.liferay.portal.kernel.scheduler.StorageType com.liferay.portal.kernel.scheduler.StorageTypeAware After upgrading to a...

Batch Error encountered during upgrade using SQL Server 2019

legacy Troubleshooting

Issue When upgrading from Liferay 7.2 to Liferay 7.4, the following error may be encountered during the upgrade process when using SQL Server 2019 with MSSQL JDBC Jar Version 12.X ERROR [main][DBUpgrader:79] null...

sun.awt.Win32GraphicsEnvironment ClassCastException in the logs

legacy Troubleshooting

Issue We started to see the below exception in our logs: Exception in thread "AWT-EventQueue-0" java.lang.ClassCastException: sun.java2d.HeadlessGraphicsEnvironment cannot be cast to...

Need to get values from System Configuration

legacy Troubleshooting

NOTE: The following resolution requires customization and should only be implemented at the discretion of your team. Liferay Support will not be able to assist with designing or implementing customizations. Issue...

'Your request failed to complete' while saving the values of Mail settings under Instance settings

legacy Troubleshooting

Issue Issue while saving the values entered for mail settings under instance settings wherein the values do not get saved and the error says: 'Your request failed to complete'.Steps to reproduce: 1. Start the...

Failed upgrade process com.liferay.dynamic.data.mapping.internal.upgrade.v4_0_0.DDMStructureUpgradeProcess

legacy Troubleshooting

Issue You might encounter an issue when upgrading from 7.2 to 7.4 where the upgrade step for module com.liferay.dynamic.data.mapping.service fails due to a NoSuchGroupException: 2024-05-22 13:18:39.512 INFO...

Info about new parameters for SamlSpIdpConnectionLocalService.addSaml and updateSaml

legacy

Issue We are upgrading our code from 7.3 to 2024Q1.7, we found a new parameter for the two following methods: 1. _samlSpIdpConnectionLocalService.addSamlSpIdpConnection() 2....

Idle Database connections in Liferay

legacy

Issue Why number of idle connections are increasing more than my connection pool size? Does Liferay clears idle connections? If not then how to clear these idle connections from Liferay? What is the...

Audit portlet only available for Administrators

legacy How To

Issue After upgrading to U78+ you might encounter a behavior where the Audit portlet is only available for Administrators, whereas before U78 you could create a regular role with access to it The reason behind this...

Text Verification field is not showing validator after clicking on Forgot Password

legacy Troubleshooting

Issue When clicking on 'Forgot Password', Text Verification field does not showing any kind of validator (*). Steps to reproduce: 1. Navigate to localhost:8080/c/portal/login 2. Click on Forgot Password button....

AWS Mail configuration in Liferay with OAuth 2.0

legacy

Issue Need to configure AWS email service to Liferay with the use of OAuth 2.0 authorization. Configure SMTP with client ID/Secret instead of the use of email address and password i.e. Basic Authentication....

Unminified CSS

legacy Troubleshooting

Issue Steps to reproduce: 1. Take Liferay DXP 7.2 fix-pack-20 2. Add the below properties in portal-ext.properties: minifier.enabled=true theme.css.fast.load=true javascript.fast.load=true 3. Inspect the page and...

Custom 'renderUrl' is not working for Liferay DXP 2023.Q4.4

legacy Troubleshooting

Issue Start the server. Navigate to Product Menu > Site Builder > Pages, and create two pages with the names 'Add Blog' and 'Blog Page' with URLs 'add-blog' and 'blog-page'. (Could also be configure the Page name and...

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