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Inconsistency in Commerce Inventory after canceling an Order

Issue When an order is cancelled, the booked quantities are not restocked and continue to appear associated with the order. Therefore those quantities will be blocked and not usable. Environment Liferay DXP 7.2...

Can we configure an internal email address to receive a copy of all Email Verification messages?

legacy

Issue The Email Verification Notification message is sent to new Users when asked to verify their Email Address. We would like to set up an internal email address, which would be added as a BCC on all Verification...

NoSuchResourcePermissionException: occurring while adding the account groups under visibility inside product

legacy Troubleshooting

Issue Steps to reproduce the issue: 1. Start Liferay DXP 7.4. 2. Create a user with the sales agent role and also assign the permissions to view the products, account, and account groups. 3. Create 2-3 account...

Unable to search account group inside products

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.4. 2. Create 2-3 accounts. 3. Create 2-3 account groups. 4. Navigate to product and create any product. 5. Go to visibility. 6. Enable account group. 7. Search for...

Unable to upload the webp images in small image section of blogs

legacy Troubleshooting

Issue Whenever the user tries to upload the .webp images in a small section of the blog, the following error is showing on the UI: An error occurred while scaling the abstract image." message on UI Steps to...

Search is not working in eligibility section of account groups inside discount portlet

legacy Troubleshooting

Issue Steps to reproduce: 1. Start Liferay DXP 7.4. 2. Navigate to account groups, and create account groups like Vi User, Vi Prepaid_User, Non Vi User, etc. 3. Next, navigate to discount and create a discount of...

Theme images not loading in web content

legacy Troubleshooting

Issue Theme based images are not visible in web content fetched through themeDisplay.getPathThemeImages() function in the template. Environment Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4...

Liferay accepts only fully signed SAML responses. Can this requirement be turned off?

legacy

Issue From a security standpoint, it's a best practice to sign the Response. However, we can switch off this requirement in our other apps. I can understand that Liferay by default requires the complete signature of...

How to add the consent panel to pages?

legacy How To

Issue I would like to know how can I add the consent panel to pages to comply with the directives mentioned below: "To comply with the regulations governing cookies under the GDPR and the ePrivacy Directive, you must:...

Profile photo is uploaded rotated

legacy Troubleshooting

Issue When we try to upload a specific picture it appears rotated upon upload, but the orientation is fine when viewing it locally. Environment DXP 7.0+ Resolution The root cause of the issue is the metadata of the...

Can the CLI tool build and deploy fragments?

legacy How To

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Locally, after making changes to fragments, I can promote...

Error, you don't have necessary permissions when creating a form entry mapped to a company scoped object as Guest

legacy Troubleshooting

Issue We have a custom object definition "myobject" that it's mapped to a form. When submitting a form entry with a guest user. It shows an error telling that the user doesn't have permissions. Environment...

Permission to add/edit Language Keys

legacy How To

Issue Can I give permission to a regular role, so it has the right to add/edit Language keys? Under the "Language Override" permissions, there is no option to do this. Environment DXP 7.1+ Resolution Portal: Manage...

Unable to build theme: "Error: Expected number, variable, function, or calculation. log('Invalid unit `#{$unit}`.');"

legacy Troubleshooting

Issue When building a theme there are 'Expected number, variable, function, or calculation $_: log('Invalid unit `#{$unit}`.');' errors: Message:...

SSO SP connection doesn't send unauthenticated users to /c/portal/login

legacy How To

Issue Once we setup a SAML SP connection, the SAML adapter doesn't recognize unauthenticated users and redirect them to /c/portal/login Environment DXP 7.4 Resolution This is intended behavior with the “Prompt Enabled”...

Configured favicon is not appearing in PDF viewer

legacy Troubleshooting

Issue Despite setting a specific favicon in the Page settings, when a PDF document is uploaded via Documents and Multimedia and subsequently utilized within a Web Content article, the PDF viewer displays the...

What should be done when answers to the security questions are forgotten?

legacy How To

Issue My users keep forgetting their answers to the security questions is there a way to disable this? Also is there an alternative to the forgot password option? Environment DXP 7.4 Resolution Liferay already sends a...

Supported favicon file formats

legacy

Issue Which favicon file formats are supported in Liferay DXP? Environment Liferay DXP 7.4 Resolution Common file formats such as ICO and PNG are supported, as are JPG, GIF and SVG files. This is highly dependent on a...

Getting key value instead of name value in the mail

legacy Troubleshooting

Issue Enable the email functionality in the object. After submitting the form, in the mail, getting the key value instead of the name value of the picklist. Steps to reproduce: 1. Start Liferay DXP 7.4 2....

User Creation and Migration with Limited Attributes and Information

legacy

Issue When migrating existing users from an old system to Liferay, there are user requirements posed by Liferay (screen name, email address, first name, and last name). Old systems may not have all the information...

JSONWS API /journal.journalarticle/search return duplicate articles

legacy Troubleshooting

Issue Reproduction Steps: 1. Startup Liferay 7.3 DXP-1 2. Navigate to Content & Data > Web Content 3. Click [+] to add new article 4. Set title to: test 5. Click flag icon to modify translation for fr-FR 6. Set title to:...

When creating a publication it generates many records

legacy

Issue When creating a publication it is generating many records, even when there is only one change. Is it an expected behavior of the portal? Environment Liferay DXP 7.4 Resolution This would be an expected...

Getting null value for "to name" in email template

legacy Troubleshooting

Issue Enable the email functionality, after submitting the form, getting the ''null'' value in the 'to' section of the email template. Steps to reproduce: 1. Start Liferay DXP 7.4 2. Navigate to Control Panel >...

Instance settings not being respected when setting an upload limit in Forms

legacy Troubleshooting

Issue When setting a value above the default (5) for the allowed upload limit for a guest user in the instance settings, my form is not accepting more than 5 submissions In order for this behavior to be achieved, I...

Custom CSS on a page

legacy How To

Issue How to add the custom CSS on a page Environment Liferay DXP 7.4 Resolution CSS editor is where users are able to add custom CSS code to the Page. To add the custom CSS, the following steps can be taken:...

Form rules not being respected when using the ''Jump to Page'' action

legacy Troubleshooting

Issue By placing some rules on the form, indicating the user to jump to a specific page if the condition is reached, I noticed that the rules are not being respected and the user is not going to the required page....

Filter on related elements for custom Objects

legacy Troubleshooting

Issue When attempting to retrieve a relationship field with a custom Object using the nestedField parameter through the API, we encountered an issue where the field is not included in the response. Environment...

Users getting stuck with a non-default language in the URL

legacy Troubleshooting

Issue When a user accidentally chooses another language they get stuck in the URL and renders all links unusable. Users have to either manually enter /en/ or clear cache to get back to English. Environment DXP 7.4...

New User cannot log in to Cloud Console - The invitation link is invalid or expired

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Invited a new Admin User to access the Cloud Console When the...

How to configure Google Merchant

legacy

Issue In Global Menu → Control Panel → CONFIGURATION → System Settings → COMMERCE there is the Google Merchant option with two configurations: Product Definition System Configuration SFTP Upload Configuration I...

Does having a script in a fragment qualify as a potential XSS vulnerability?

legacy

Issue We can put Javascript code in a fragment's HTML section where the code can be executed, when the fragment is opened, like <img src=x onerror="alert(document.cookie)"> Can that be a vulnerability to...

Does having a script in a button fragment qualify as a potential XSS vulnerability?

legacy

Issue We can put a Javascript code in the Button fragment's URL field, so it can be executed when we click on the button, like javascript:alert(document.cookie) Can that be a vulnerability to Cross Site...

NoSuchUserException in the logs after updating to DXP 7.4 U72

legacy Troubleshooting

Issue We have deleted the default Test user from our environment in the past Now when we updated to U72 and above, we get an exception in our logs during startup:...

Unable to save home page, must use unique friendly url

legacy

Issue Cannot save a public and private page with the same Friendly URL on DXP 7.3. Upon saving you get the following error: Please enter a unique friendly URL. Environment DXP 7.3 Resolution This is an intended...

Anchor link does not jump to the tag

legacy Troubleshooting

Issue Scrolling to a specific div from URL (i.e. www.yourdomain.com/yourpage#scrollme) is not working on Liferay Pages if we add Liferay Form on the page. Once the form is loaded the page is scrolled to the top...

Site's custom field value is not available in Staging Site

legacy Troubleshooting

Issue When using custom field values, it has been observed that the preview is not available in the Staging Site. The custom field values are only present after publishing the page to Live. Environment DXP 7.4...

Blog Image Id is retrieving differently via headless API

legacy

Issue Steps to reproduce: 1. Start Liferay DXP 7.4. 2. Navigate to Content & Data > Blogs. 3. Create one blog. 4. Now, navigate to localhost:8080/o/api. 5. Execute this request under BlogPostingImage: Get...

'specification facet ' order

legacy

Issue How to change the order of the specification group in the specification facet? Environment Liferay DXP 7.4 Commerce 4.0 Resolution As of now, there is no OOB (out-of-the-box) way to change the order of the...

Will discontinued products added to my order?

legacy Troubleshooting

Issue The product catalog page does not indicate to the user (buyer) if the product is "discontinued" Environment Commerce 4.0 (DXP 7.4) Commerce 3.0 (DXP 7.3) Resolution Replacement Products are available in...

How to mass reset passwords

legacy How To

Issue We need to reset the passwords of all of our users. Due to the amount of users we have, it would be difficult doing this manually. Is this functionality available out of the box, or is there a best approach...

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