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Sitemap does not show the complete page tree

Issue Using following URL http://my-domain/sitemap.xml does not show the complete page tree. What should we take into account for all pages are included in sitemap? Environment 2024.Q1.10 Resolution When you...

Audit Events filtered by date/time are not being exported accurately

legacy Troubleshooting

Issue When using using the Audit Export Feature, filters for date and time are not applied accurately in the resulting CSV file. The exported file may not include entries explicitly requested by the filter. For...

Resolving 401 Errors When Using Authorization Bearer Tokens in RestBuilder APIs

legacy Troubleshooting

Issue When making calls to a REST API service created with RestBuilder that includes the Authorization Bearer token header, the responses often return a 401 Unauthorized status. However, when the same service is...

Avoid last name field being mandatory when creating users

legacy How To

Issue When creating new users, some fields (such as first name and last name) are mandatory, marked with a red asterisk. How can one specify the mandatory fields? Environment Quarterly Release 2024.Q1, 2024.Q2,...

HTML elements disappear when creating new Object entries

legacy How To

Issue An embedded video (iframe) and other HTML elements within a Rich Text field of an Object are not persisting after saving a new entry. Environment Liferay DXP 2024.Q2 Resolution This is an expected behavior due...

Uncaught SyntaxErrors in browser console when rendering custom fields

legacy Troubleshooting

Issue Custom fields are not rendering correctly when added to a form. Exceptions such as the following ones can be seen in the browser's console: Uncaught SyntaxError: import declarations may only appear...

Typing delay when editing fields in articles with too many fields

Troubleshooting

Issue I have a web content structure with multiple fields. When I create a web content from the structure, and add several fields (more than 100 entries), I experience delay while typing on the field and JS errors...

When moving a web content to another folder, the "Modified by XX" message does not display the user who moved it

legacy

Issue When moving a web content to another folder, the 'Modified by XX' message doesn't display the user who moved it, but it does record the modification time. Environment Liferay DXP 2024.Q3 Resolution The current...

"assetURL" not redirecting to the desired 'Product Detail' page

legacy Troubleshooting

Issue The issue regarding the POST /v1.0/suggestions API. Specifically, when using the API, the page does not redirect to the desired 'Product Detail' page, whereas the same functionality works correctly via the UI....

Unable to get product info error showing in console

legacy Troubleshooting

Issue When building projects, users are getting the below error in the console: FAILURE: Build failed with an exception. * Where: Settings file 'C:\Users\ABC\Downloads\Dev\liferay\example\settings.gradle' line:...

There are repeated languages that can't be modified in the Localization settings

legacy Troubleshooting

Issue The default language for the site is shown repeated several times in the column of Current languages in Site Settings > Localization > Languages. It can also happen for the instance in Instance Settings >...

Empty search lists all the message board threads

legacy

Issue We created a few message board threads in the portlet and if we run an empty string search, all threads are displayed in the search result. Environment Liferay DXP 7.0+ Resolution This is the...

Query regarding special character (~) in the URL

legacy

Issue There is a special character (~) observed in the URL when navigating to site settings. Is this special character "~" a part of the URL design pattern of the product or is this is a security concern?...

Author information that is displayed in the forum posts

legacy How To

Issue When users send messages or create threads in the discussion forum, certain information about them (name + surname) is displayed. This article covers the need to change this behavior through a customization and...

JavaScript URLs are not updating when Staging is enabled

legacy How To

Issue With staging enabled, JavaScript URLs, referencing content in Documents and Media, are not updating when a page is published from Staging to Live For example: JS URL on Staging:...

Keep-alive setting for VPN

legacy

Issue What is the default keep-alive setting for the Liferay Cloud VPN client? Environment Liferay PaaS/SaaS VPN client-to-site VPN. Resolution PaaS/SaaS VPN Client: Uses standard Strongswan keep-alive...

CKEditor Upgrade to version 5

legacy

Issue I would like to inquire about the status of CKEditor in Liferay, specifically, if there is a plan to upgrade CKEditor to version 5 in an upcoming release of Liferay? Environment Liferay DXP 7.3 Liferay DXP...

PortletPreferenceValue for Announcements widget does not change for content pages when upgrading from Liferay 7.2 to 7.4

legacy Troubleshooting

Issue When upgrading from Liferay 7.2 to 7.4, the settings stored in the PortletPreferenceValue for the out-of-the-box Announcements widget does not change post-upgrade. The issue specifically affects content pages...

Is Session Prediction Possible in Liferay

legacy

Issue Is it possible an attacker could predict the JSESSIONID and gain unauthorized access, referencing an example from a 'Session Prediction' article? Explanation of Issue Using the "Catalog" Page in Postman: If a...

Certain values are lost or altered upon submitting a large form

legacy Troubleshooting

Issue For very long forms, some input values may be unexpectedly lost or modified after submission. Some fields are submitted correctly, but from a certain point onwards, they start persisting with incorrect values...

Delay in "Add to Cart" Button Rendering on Slow Internet Compared to Other Platforms

legacy How To

Issue The "Add to Cart" button takes time to appear when using a slow internet connection in comparison to other platforms like Amazon, the button is immediately visible, although it remains non-functional until...

Spring Boot Client Extension cannot be deployed successfully

legacy Troubleshooting

Issue After deploying a Spring Boot client extension, it is loading indefinitely with the following message: CustomSpringBootService is gearing up. The service should be ready to receive requests soon. The following...

Creating a New User in Liferay Whenever a Liferay Object Entry is Added with Default Site, Role, and Password

legacy How To

Issue Creating a new user in Liferay whenever a new entry is created in the Liferay Object with a default Site, Role, and password? Environment Liferay DXP 7.4 Resolution In Liferay objects, object action defines...

Upload attachments to custom objects Headless API

legacy Troubleshooting

Issue Create a custom object having an attachment field. Error 400 when trying to create an object using this field. { "status": "BAD_REQUEST", "title": "The value is invalid for object field...

"Current license is non-compliant for [security]" error is shown in the log

legacy Troubleshooting

Issue We tried to restart the Liferay server but the server is not able to start properly, there is an error in the log: ERROR [localhost-1][com_liferay_portal_search:103]...

Users are redirected to home page on SAML sign-in in a clustered environment

legacy Troubleshooting

Issue Users are sometimes redirected to the home page on login rather than their page of entry. The environment is clustered with SAML authentication, and the property auth.forward.by.last.path is set to true....

Unable to see the add button to create a new language override key

legacy Troubleshooting

Issue When create a new user and assigning that user to a newly created regular role, then the add button to create a language override key is not visible to that user. Steps to reproduce: 1. Navigate to Control...

JournalArticleAssetEntryClassTypeIdUpgradeProcess WARN traces during upgrade process

legacy

Issue After upgrading from 7.3 to 2024.Q3 we are getting lots of WARN traces related to com.liferay.journal.internal.upgrade.v5_1_1.JournalArticleAssetEntryClassTypeIdUpgradeProcess upgrade process: 2024-11-20...

How can we translate the Custom Heading of a Custom Facet?

How To

Issue We have a search page with several facets. One of them is the "Custom Facet" widget. How can we translate the Custom Heading of a Custom Facet, to display in multiple languages on our site? The configuration page...

I cannot disable the execution of Groovy scripts in Server Administration

legacy How To

Issue Despite disabling Groovy scripting in System Settings > Security section > Script Management, Administrators are still able to execute Groovy scripts in the Server Administration > Script tab. Environment...

"Cannot use import statement outside a module" JS error with a custom form field type

legacy Troubleshooting

Issue After creating a new form field type (e.g. blade create -t form-field ...) or upgrading a custom form field type to a newer version, a JavaScript error is displayed in the console when dragging...

Understanding the 'Viewable by' dropdown and Download permission for file uploads in DL

legacy

Issue How do the 'Viewable by' dropdown and Download permission work when uploading files to the Document Library? Environment 7.4 U76 - 2024.Q4 Resolution 'View' permission → 'View' and 'Download' permissions The...

Zendesk Click-to-Chat uses "screenName" instead of Actual Name for Tickets/Claims

legacy Troubleshooting

Issue The Zendesk Click-to-Chat widget uses the claim screenName, instead of the user's actual name. This becomes a problem when Zendesk then creates a contact for this user as their name is incorrect....

Categories translated to a new language do not show the updated language despite setting the language in Account Settings

legacy Troubleshooting

Issue We've found that when using the 'Multi Column Layout' widget template and setting the Language section on a category filter to French (ex: fr_Fr) it reverts back to 'en_US'. This occurs even when the Account...

Elasticsearch as Service

legacy How To

NOTE: Liferay Support does not recommend or endorse specific third-party products over others. The information provided about products not created by Liferay is for reference purposes only, and any implementation...

Unable to access the REST API from browser with other languages

legacy Troubleshooting

Issue Not able to access Headless API from a browser with different language than the one available in the website. Environment Liferay 2023.q4 Liferay 2024.q1 Resolution This is a known issue and fixed by: LPD-20528...

User Group users not syncing to Analytics Cloud when connected to a Liferay SaaS environment initially

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue After setting up Analytics Cloud with a Liferay SaaS...

Need to set the status code of error page to 404

legacy

Issue User is redirecting all the page-not-found request to a specific published public page, but the status code of the published public page is always 200 Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP...

Unescaped characters in the title of Documents when viewing in card view

legacy Troubleshooting

Issue Titles of documents in the Documents and Media portlet that contain an apostrophe or other similar punctuation appear with their unescaped characters when viewed in Card View The titles appear correctly when...

Headless Admin Workflow APIs executing groovy scripts for scripted task assignment

legacy How To

Issue Whenever the API: http://localhost:8080/o/headless-admin-workflow/v1.0/workflow-tasks/assigned-to-me is executed, there are multiple loggers in the console which indicates that it is being executed every...

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