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Unable to deploy Liferay Elastic Search Connector 6 LPKG on Liferay DXP 7.0

Issue While deploying Elastic Search Connector 6 LPKG on Liferay DXP 7.0, getting the below errors: INFO [com.liferay.portal.kernel.deploy.auto.AutoDeployScanner][AutoDeployDir:263] Processing Liferay Connector to...

User list empty

legacy Troubleshooting

Issue The user list appears empty. Unable to find any user. Environment Liferay 6.2 Liferay DXP 7.0 Liferay DXP 7.1 Resolution This issue can be caused for three reasons There are no Users. :) The user does not have...

When upgrading the portal from 6.2 to 7.0, Portlet ID in Advance styling option is not changed according to respective updated version

legacy

Issue Portlet ID used in Custom CSS to customize the look and feel configuration is not taken care when upgrading the portal. i.e. after upgrading to 7.0, the portlet ids are still reflecting as they were...

S3 Snapshots on Elasticsearch 2.2.x and 2.4.x Impacted by AWS S3 SigV2 API Deprecation

legacy How To

[Updated Timeline] If you’re running an Elasticsearch cluster version 2.2.x and 2.4.x, AND utilize AWS S3 for snapshots, you will need to prepare for Amazon’s gradual deprecation of the S3 Sigv2 API starting on...

Apply button in OAuth 2 Administration is not working

legacy Troubleshooting

Issue When making changes under OAuth 2 Administration, such as generating a new client secret or editing Client ID, the Apply button may not respond when clicked. When viewing the browser console, you will see:...

Web Content Templates Using Liferay Taglibs Should Not Be Cached to Avoid Incorrect Display of Web Contents

legacy Troubleshooting

Web Content Templates allow the use of Liferay Taglibs for creating common front-end UI components in your web content. Please note that by default, Templates are cached to improve its performance, meaning that...

Guest user is unable to see the different locales after updating to SP17 or above

legacy Troubleshooting

Issue After updating the portal from SP17 or above, locales are not working for guest users Environment Liferay Portal 6.2 Resolution Set this to 0 if the locale is not automatically prepended to a URL....

Password is visible as a plain text in LDAP request

legacy Troubleshooting

Issue When intercepting the LDAP request using any third party tool(ex. Wireshark) password is visible as a plain text Environment Liferay 7.0 Resolution Enabling LDAP over SSL will transmit the credentials...

Favicons is working in Android devices but not in Apple devices

legacy Troubleshooting

Issue Adding the site to the home screen or a bookmark in IOS device, it is not taking a favicon rather it is taking the screenshot of the page from the site being bookmarked. Environment Liferay Portal 6.2...

Whether to use OpenSSL

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue In...

Disable Commenting in Documents and Media

legacy How To

Issue How do I disable comments for content in Documents and Media? Environment Liferay DXP 7.1 Liferay DXP 7.0 Liferay EE 6.2 Resolution The following property can be set in the portal-ext.properties file: ...

User should be re-directed to the custom page once the session expires

legacy How To

Issue Once the session expires, users should redirect to the custom page Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Liferay DXP 7.3 Liferay DXP 7.4 Resolution To redirect the user to any...

Interactive commands is not working properly in Gogo Shell

legacy Troubleshooting

Issue Steps to reproduce: 1. Connect with Gogo Shell via command line. 2. Type 'disconnect' command. Expected Result: The following question must appear after typing the command ...

NullPointerException when starting JBoss EAP server

legacy Troubleshooting

Issue After manually deploying Liferay on JBoss EAP, the JBoss EAP server can not be started due to the following ERROR [0m[31m08:50:29,397 ERROR [org.jboss.msc.service.fail] (ServerService Thread Pool -- 80) MSC000001:...

Establish an external data source using JDBC

legacy How To

Issue This article outlines how to set up a connection between Liferay and an external database using JDBC properties. Environment Liferay DXP 7.3 Liferay DXP 7.4 MySQL database Resolution There are two ways to...

Webcontent Images is getting removed after Patch Upgrade

legacy Troubleshooting

Issue Steps to Reproduce: Start the 7.1GA1. Create a structure add text, image, and number fields, and save. Create a template. Select the newly created structure and select the structure fields from the left sidebar...

Extracting Database structure of Liferay

legacy

Issue User needs to extract complete database structure of Liferay. Environment Liferay DXP 7.0 Liferay DXP 7.1 Liferay DXP 7.2 Resolution Liferay does not have any OOTB functionality for extracting the DB...

Apache Felix Webconsole JS and CSS resources not loaded

legacy Troubleshooting

Issue Apache Felix Webconsole JS and CSS resources not loaded with 'org.eclipse.equinox.http.servlet' Steps to reproduce: 1. Start the server. 2. Download this: org.apache.felix.webconsole-4.6.4-all.jar from here:...

Unable to delete navigation menu from page

legacy How To

Issue Unable to remove the navigation menu widget from the page. Environment Liferay DXP 7.0 Resolution It is the intended behavior of Liferay as there is an option to enable Hidden from Navigation Menu...

java.sql.SQLException: Connection is closed error is continuously written to the log file.

legacy Troubleshooting

Issue The error "java.sql.SQLException: Connection is closed" is continuously written to the log file. Caused by: java.sql.SQLException: Connection is closed at...

What is the alternate way to avoid clearing browser cache each time to reflect the Metal SOY module changes?

legacy

Issue What is the alternate way to avoid clearing browser cache each time to reflect the Metal SOY module changes? Environment Liferay DXP 7.2 Resolution First, clearing the cache is required as the browser stores...

Upgrade fails after installing dxp-24 because of deprecated constructor

legacy Troubleshooting

Issue When running the upgrade tool after installing dxp-24, the upgrade can fail with the following error appearing in the upgrade logs: 2021-12-23 15:07:39.034 ERROR [Start Level: Equinox Container:...

Log file size is 0

legacy

Issue Why the other log files size is 0. The files are "host-manager.xxxx-xx-xx.log, localhost.xxxx-xx-xx.log, manager.xxxx-xx-xx.log". Environment Liferay DXP 7.2 Resolution The other log files...

"Going to buffer response body of large or unknown size" warning triggers

legacy Troubleshooting

Issue Why does the below warning trigger? 2021-08-18 20:14:27.334 WARN [ajp-nio-8009-exec-795][HttpMethodBase:185] Going to buffer response body of large or unknown size. Using getResponseBodyAsStream instead is...

Service Access Policy configuration file

legacy

Issue Users are unable to export and save the configurations set by the Service Access Policy. Steps to reproduce: 1) Start a clean bundle of Liferay DXP 7.2 2) Navigate to Control Panel -> Configuration -> Service...

Upgrading From Fix Pack 8 to 11 Failed Due To NPE

legacy Troubleshooting

Issue After upgrading from fix pack 8 to 11, the portal starts up with NPE. 2022-01-06 12:42:49.469 ERROR [default task-1][MainServlet:1168] com.liferay.portal.kernel.events.ActionException: java.lang.NullPointerException...

Options are not available to configure while selecting the "Remote Cluster Connection ID"

legacy Troubleshooting

Issue After portal upgrade, when updating the elastic search in DXP 7.3, options are not available to configure while selecting the "Remote Cluster Connection ID". And the below error triggers at the same time span...

After upgrading from 6.1 or 6.2 to DXP 7.0, Wiki pages have the wrong portlet ID in URLs that are embedded in the content

legacy Troubleshooting

Issue Steps to reproduce: (in order to keep things as simple, I started the upgrade from 6.2, where the ID of the portlet is still 54. The problem is where we upgrade from 6.2 to 7.0) 0. Vanilla 6.2 SP20 1. Create a...

"The activate method has thrown an exception java.nio.file.NoSuchFileException:" reported for bundle com.liferay.portal.osgi.web.wab.generator.impl when starting server

legacy Troubleshooting

Issue "The activate method has thrown an exception java.nio.file.NoSuchFileException: + {path}" reported for bundle com.liferay.portal.osgi.web.wab.generator.impl when starting server. 2021-12-23 05:46:17.220 ERROR...

When entries in the jgroupsping table are not removed, clustering does not always work properly

legacy Troubleshooting

Issue With two Liferay 7.2 SP3 nodes, configured unicast clustering. However, it has been observed that clustering does not always work properly and that the cluster returns to normal operation when the entries in...

Is that NTLM solution works when the user should land on the home page automatically instead of getting a login page as long as the portal has connected to the client machine or the network?

legacy

Issue Is that NTLM solution works when the user should land on the home page automatically instead of getting a login page as long as the portal has connected to the client machine or the network? Environment Liferay...

Why aren't Headless API calls working after I change the Root context?

legacy Troubleshooting

Issue I changed Liferay's root context to a custom context, and now headless API calls are returning "access denied" errors. Environment DXP 7.3 Resolution This issue is fixed by LPS-143355 Additional...

Service "com.liferay.portal.kernel.messaging.DestinationFactory" is unavailable

legacy Troubleshooting

Issue What does this error mean? When it will occur? 2021-07-21 00: 02: 06.207 ERROR [ServerService Thread Pool - 111] [ServiceProxyFactory: 109] Service "com.liferay.portal.kernel.messaging.DestinationFactory" is...

Cannot start up server after applying a new patch

legacy Troubleshooting

Issue After installing a new fix pack / hotfix, the portal is not starting up, even though the temporary folders have been deleted. 06-Dec-2021 13:15:32.439 SEVERE [main]...

Liferay fails to manage unique session and displays the mismatched data of the users

legacy Troubleshooting

Issue Liferay fails to manage unique sessions and displays the mismatched data of the users when using the below code ThemeDisplay td = (ThemeDisplay) renderRequest.getAttribute(WebKeys.THEME_DISPLAY); User user =...

Upgrading from Fix Pack 1 to Fix Pack 2 in Liferay DXP 7.3, a NoSuchGroupException occurs

legacy Troubleshooting

Issue When upgrading from Fix Pack 1 to Fix Pack 2, issues with the control panel options arise, such as being unable to use the page building option and having no portlets visible on the home page. The console...

com.microsoft.sqlserver.jdbc.SQLServerException: The driver could not establish a secure connection to SQL Server by using Secure Sockets Layer (SSL) encryption

legacy Troubleshooting

Issue The server is down with the below exception. What does this error mean? ERROR [https-jsse-nio-8443-exec-144] [JDBCExceptionReporter: 234] The driver could not establish a secure connection to SQL Server by...

The jgroupsping entries not getting deleted from table in Kubernetes environment

legacy Troubleshooting

Issue In case of using Kubernetes, you might encounter a problem in your cluster using JDBC_PING, as the entries from the jgroupsping table related to the shutdown pods are not getting deleted. Environment DXP 7.3+...

"Your request failed to complete" error is displayed on the user interface but there is no more information about it

legacy Troubleshooting

Issue If there is an unexpected error, sometimes a "Your request failed to complete" error is displayed on the user interface, but no additional information is given. How can I get more information on this error?...

NullPointerException in service builder methods after upgrade to DXP 7.3

legacy Troubleshooting

Issue After upgrading the portal to DXP 7.3, the following stack trace in some custom modules is reported: Caused by: java.lang.NullPointerException at...

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