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Price Range Filter not working on Sell Price

Issue Follow the below steps to generate an issue 1) Take Liferay DXP 7.3 GA1. 2) Login with a valid credential 3) Create new minium site template 4) Go to products for e.g ABS Sensor -> Click on SKUS -> Give Base...

How to import commerce product?

legacy How To

Issue Is there any feature where we can import Liferay Commerce Products? Environment Liferay DXP 7.3 Commerce 3.0 Resolution There is no out-of-the-box feature available to import the products in bulk. However, the...

Getting "Unresolved requirement osgi.extender=liferay.frontend.js.portlet" when deploying a JavaScript Widget on Liferay DXP 7.1

legacy Troubleshooting

Issue Developers create a JavaScript widget as per Creating and Bundling JavaScript Widgets with JavaScript Tooling The below error will be printed upon deployment: INFO...

How can I share the same navigation menu(s) with child sites?

legacy

Issue We have multiple sites, each of them has its own navigation for navigating between the other sites. If we want to make any changes, we need to update them manually. Is it possible to share the navigation items by...

Cancel button for a running Staging publication disappeared

legacy

Issue When a Staging publication is processed, the Cancel button for a running publication in the Actions option () does not appear, and the currently in progress publication can't be cancelled. Environment...

Full support for Unicode in a Liferay PaaS database

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Emoji symbols can not be stored in database, for example as...

How to resolve a "Failed to define class from Service Module Loader" error

legacy Troubleshooting

Issue Upon installation of security-hotfix-lsv-45 in Liferay Portal bundled with JBoss, a "Failed to define class" error is generated in the Liferay logs. Failed to define class...

Performance issues with working in the Miller columns with a large page tree

legacy

Issue In environments with a large page structure having many sub-pages, portal administrators may notice slowness and lagging while browsing the tree. Environment Liferay DXP 7.1+ Resolution This is currently a...

Unable to install Liferay Push v. 4.0.1 on DXP 7.2 Fix Pack 4 or lower

legacy Troubleshooting

Issue When running a DXP 7.2 portal and trying to install the Liferay Push plugin v. 4.0.1 from the Marketplace, the following error will be thrown upon restarting the server: INFO...

HTTP 400 response code shows sensitive data

legacy Troubleshooting

Issue Sensitive system information may be seen in HTTP 400 - Bad Response status Environment DXP 7.0 DXP 7.1 DXP 7.2 Resolution The HyperText Transfer Protocol (HTTP) 400 Bad Request response status code...

How to prevent content pages from scrolling unexpectedly when interacting with a portlet below the fold

legacy Troubleshooting

Issue When interacting with a Liferay DXP portlet below the fold of a Content Page, the page unexpectedly scrolls to the top. The result of the interaction is properly displayed, but the user must scroll down to...

The "Private Pages" menu can not be removed even after removing all private pages

legacy Troubleshooting

Issue After removing all of the private pages, the "Private Pages" menu remains. Environment Liferay DXP 7.1 dxp-18 or before Resolution One possible reason is that the "content page" was created before under Private...

Understanding Liferay DXP's compatibility with Elasticsearch

legacy

Introduction Last updated: May 28, 2025. The Search Product Team often receives questions about Liferay DXP's compatibility with Elasticsearch. This seemingly simple question belies surprising complexity: it depends...

How to search using JournalArticleLocalServiceUtil and sort by title?

legacy Troubleshooting

Issue When using the JournalArticleLocalServiceUtil class to search for web contents, we are facing the following issues It is not possible to sort by title, since its localization is being stored in the table...

[CKEditor] Adding alt-text to images

legacy How To

Issue In order to comply with WCAG accessibility guidelines, we would like to add alt-text to the images that are uploaded in the Documents & Media gallery. How can we do that? Environment DXP 7.0+ Resolution If you...

How to prevent user enumeration attacks through the Forgot Password functionality

legacy How To

Issue Insecure default configuration may allow remote attackers to enumerate users' email addresses via the forgot password functionality. This can be a risk in the case of public-facing deployments. Environment...

Disable Form's Success Page in DXP 7.3

legacy How To

Issue After submitting a form I want to disable the Success page. Environment Liferay DXP 7.3 Resolution To disable the form's success page: Inside the site administration menu, go to Content & Data > Forms and...

Session Timeout value is overridden during fix pack upgrade

legacy How To

Issue During installation of a fix pack, the value of <session-timeout> is reset to default within web.xml. Is the value of session timeout can be changed 'permanently'? Environment DXP 7.2 Resolution Currently,...

Why Are Announcements Visible to Everyone After Setting the Distribution Scope?

legacy Troubleshooting

Issue After setting the distributions scope in the Announcements Portlet, the announcements which it displays are now visible to all users and guests. I would like to restrict the announcements to the users...

Can Users Be Mentioned By Name in Message Boards?

legacy

Issue Currently, all user mentions in the Message Boards portlet have the format @[username]. I would like to mention users using their first and last name instead. Environment DXP 7.0 DXP 7.1 DXP 7.2 DXP 7.3...

ClamAV integration with Liferay on windows

legacy How To

How to set up the latest Clam Antivirus with the Liferay platform on Windows. The goal is to scan documents for viruses when they are being uploaded. Environment Windows 10 Liferay 6.2 ClamAV version 0.103.0...

ClassCastException on com.liferay.frontend.theme.contributor.extender after installing a newer fix pack

legacy Troubleshooting

Issue After patching the environment with a newer fix pack, the below error may be encountered at server startup: ERROR [ServerService Thread Pool -- 68][ThemeContributorTopHeadDynamicInclude:93] bundle...

LAR file export process

legacy

Issue LAR file is exported even when the web content's internal reference is missing. Steps to reproduce 1) Create a blank site "Test" and add a public page "Home". 2) Create a structure "Test-structure"...

Denied resolving class [...] error is shown in custom FreeMarker/Velocity templates (LSV-658)

legacy Troubleshooting

Issue Custom FreeMarker and Velocity templates generate the following error after installing a fix pack: Denied resolving class [...] by org.apache Environment Liferay DXP 7.0 FP92+ Liferay DXP 7.1...

Metadata is not restored when deleting recent modification from history

legacy

Issue While restoring an older version of a web content article the metadata tags do not return to the previous state and stay in the modified state. Environment DXP 7.2 Resolution This behavior is intentional so it...

Restoring multiple items from the Recycle Bin

legacy

Issue Is it possible to configure the Recycle Bin to allow users to select multiple objects and click a single time to restore all selected? If not, is this feature in your roadmap at all? Environment DXP 7.0 DXP 7.1...

OpenID Connect does not work with Azure AD B2C

legacy Troubleshooting

Please note that this Fast Track applies to versions before our Quarterly Release 2024.Q1. From Quarterly Release 2024.Q1 on, this function is enabled as described in LPD-9397. Please...

How to add image extension .webp on editor when creating a new web content in Documents & Media

legacy How To

Issue Can't add image extension .webp on editor when creating a new web content Environment DXP 7.0 or higher Resolution In order to upload and work with .webp extensions in Documents and Media, follow these steps:...

Why does the LDAP import schedule start over whenever I reset my server?

legacy

Issue I would like my LDAP import to run at specific times and dates. I can set LDAP import intervals by number of minutes through either System Settings or Instance Settings: Control Panel > Configuration >...

Unable to configure the Web Content custom template key value in place of autogenerated template key

legacy Troubleshooting

Issue Unable to configure the Web Content custom template key value in place of autogenerated template key. Environment Liferay 7.3 Resolution For Web Content, toggle the setting in Control Panel - System Settings -...

The source code format is misaligned in the AlloyEditor

legacy Troubleshooting

Issue When updating the DXP 7.1 instance patch level from de-17 to de-20, the code view shows the misaligned format of the tags in the editor of the web content. To format it again, every time while editing the code,...

I cannot upload images on Web Content larger than 50kb

legacy Troubleshooting

Issue After uploading a small image greater than 50kb in the Featured Image of a Web Content, it does not allow to publish the changes, the following message is displayed: Error: Please enter a small image with a...

"Submit for Publication" button is inactive after a workflow task is rejected

legacy How To

Issue Using the Single Approver Workflow, if a content reviewer rejects the submission, we cannot resubmit after editing it, because the "Submit for Publication" button is inactive and cannot be clicked....

Drag & Drop zone is missing when uploading a image in web content

legacy

Issue After installing DXP 7.1 FP18, the Drag & Drop zone is missing when uploading a image in web content. Steps to reproduce: Add a new web content structure with image field. Add a template for the structure created. Add...

Cannot publish or import site (due to missing references) when asset publisher shows displays from another site

legacy Troubleshooting

Issue An asset publisher in a site A can be configured to show assets from site A itself and from other sites (B, C, ...). If such a site A is then exported and imported to a site in another environment, or...

How do I add Captcha in Sign in Portlet?

legacy

Issue I would like to add Captcha in Sign in Portlet, as I can do in Create Account and Forgot Password options. Environment DXP 7.3 Resolution Unfortunately, there is no out-of-the-box feature to enable Captcha...

Admin is not able to see any user in droplist to whom the task can be assigned

legacy Troubleshooting

Issue After applying a 'Single Approval Workflow' on web content. The admin user is not able to assign any task to any other user as the droplist becomes disabled. Environment Liferay DXP 7.2 Resolution A 'Regular...

How to configure liferay to invoke web services with Digest Auth

legacy How To

Issue How to configure Liferay to invoke web services with Digest Auth and use it in a client. As example we'll use POSTMAN Environment Liferay DXP 7.1+ Resolution As example, we are going to configure the access to...

Field value is not shown in Web Content if the Structure field is configured as non-localizable

legacy Troubleshooting

Issue When creating a Structure (Content & Data > Web Content > Structures) and configuring a field as non-localizable, the value defined in the Web Content created from that structure is not shown. Environment...

Leverage browser caching in Liferay

legacy

Issue Leverage browser caching in Liferay Environment Liferay Portal 6.2 Resolution The query is regarding the SEO implementation and falls beyond the scope of Liferay support. Additional Information Article: Leverage...

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