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Issue Object entries are not visible in Search results Environment Liferay DXP 7.4 Resolution When you create an Object Definition, you get to choose whether its scope is Company or Site (you cannot change it once...

White space in the html source

legacy How To

Issue When viewing page source, is it possible to remove the white spaces in order to make it easier to read? Environment Liferay DXP 7.3+ Resolution Set the following properties in your portal-ext.properties file,...

ObjectFieldNameException$MustNotBeDuplicate when updating Object Definition

legacy Troubleshooting

Issue When trying to update an object definition from one environment (eg. dev) to the other (eg. uat), the process fails with the following error:...

How to resolve duplicate Anonymous Users

legacy Troubleshooting

Issue My upgrade failed with the following error: failed upgrade process for module com.liferay.user.associated.data.web com.liferay.portal.kernel.upgrade.UpgradeException:...

Custom Facet displays encoded term values

legacy Troubleshooting

Issue After setting up a custom facet on a search page, it only shows encoded values. The custom facet is configured with an Aggregation Field that includes a sortable search field. Environment DXP 7.2...

When a web content is copied, only its title is changed for default language

legacy Troubleshooting

Issue When copying content, the suffix "(Copy)" is only added to the title in the default language. Shouldn't it also change in the rest of the languages? In our example, if the copied content becomes "prueba copia...

Service Builder Tool 1.0.478 gives "Unable to parse package path from..." Error in Windows

legacy Troubleshooting

Issue After cloning https://github.com/liferay/liferay-blade-samples.git, Windows OS users may run into the following error: Task :apps:service-builder:basic:basic-service:buildService FAILED Building Foo Unable to...

Email are not sent from Liferay when Office365 is used as the server

legacy Troubleshooting

Issue Emails are not sent out from Liferay In the log, we see the following error: liferay[liferay-7] [dxp] ERROR [liferay/mail-6][MailEngine:74] Unable to send message: 535 5.7.139 Authentication unsuccessful, the...

Search results are displayed in different orders each time randomly

legacy Troubleshooting

Issue When searching for the same word, the list of results can appear in different orders. This happens even when there's a Sort widget in the search page. Environment Quarterly Release 2023.Q4 Resolution This...

Change of file names when documents are saved to data\document_library

legacy

Issue When saving files to the store, Documents and Media used to use the version label (e.g "1.0") as the file name (prior to Update 72). As of Update 72, file names look like this:...

Is there a way to bypass CAPTCHA without having to disable it?

legacy How To

Issue We will do some Automation tests in our QA environment and would like to know if it is possible to bypass CAPTCHA using configuration settings without having to disable it. Environment Liferay DXP 7.4...

How to enable ModSecurity and Check if it's Working (Liferay PaaS)

legacy How To

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue How to enable ModSecurity in Liferay PaaS and test...

Getting blank pages after 10k entries in Account Listing

legacy Troubleshooting

Learn more: Search Result Limit with Elasticsearch: Mitigating "Result window is too large." errors with index.max_result_window Issue Users are getting a blank page after 10k entries on the account listing UI...

Open ports - Port Number 80 and 443 are in open state

legacy

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Port Number 80 and 443 are in open state. Having port 80...

You cannot apply the selected structure restictions for this folder. At least one web content references another structure.

legacy Troubleshooting

Issue Get the below UI error while attempting to apply the workflow to a Web Content folder. Error: You cannot apply the selected structure restictions for this folder. At least one web content references another...

Avoiding 'q param' and caching of Favicon in the browser

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Whenever users navigate to different pages, a new...

Retrieve file from a closed Help Center ticket

legacy

Issue Is it possible to retrieve a file from a Help Center ticket that has been marked as closed? Environment DXP 7.0+ Resolution After moving a ticket to a solved status, all the files shared on it are...

Unable to publish web content with button tag

legacy Troubleshooting

Issue When the below-mentioned content is added to the Web Content source, the button tags are getting removed automatically <div class="SmallButtonMember"> <button id="memberbtn"...

Customize the OOTB portlets on the Liferay SaaS platform

legacy

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Could you please provide us with a blog to...

Unable to edit permissions for Guest in a Web Content

legacy Troubleshooting

Issue When trying to edit permissions for "guest" in a Web Content, the permission window opens, but the field appears disabled, preventing any changes. Environment Liferay DXP 7.4 Resolution Access Control Panel...

Placeholder text visible for empty mapped web content

legacy Troubleshooting

Issue If you have web content with optional inputs and then map these to fragment fields in display page template. The fragment components will display default placeholder texts if the web content doesn't have values...

SearchException entity content is too long for the configured buffer limit Error for a custom entity even when Indexing Batch Sizes configuration is small

legacy Troubleshooting

Issue Trying to reindex a custom entity produces SearchExceptions in the logs due to a buffer limit: com.liferay.portal.kernel.search.SearchException: java.lang.RuntimeException: java.io.IOException: entity content...

How to remove file upload option for the particular user

legacy How To

Issue How to remove or add the file upload option in the web content for the specific user. Environment Liferay DXP 7.4 Resolution The following are the steps that can be taken to achieve this: Log in as an...

How to perform a log-out from a custom theme

legacy How To

Issue I want to perform a logout from a custom theme. Environment Liferay DXP 7.0+ Resolution Avoid calling /c/portal/layout directly. Instead, you can leverage the sign_out_url variable initialized in init.ftl for...

View Display Page for Objects is not working for guest users

legacy Troubleshooting

Issue When creating a Display Page Template to display entries of an object, even when setting the viewing permission to "guest," attempting to access the page template results in a 404 page. Environment Liferay...

When Javascript SPA is turned off, it's not possible to save form instance

legacy Troubleshooting

Issue When the portal property javascript.single.page.application.enabled is set to false, form entries cannot be saved or published. Environment Liferay DXP 7.4 Resolution This behavior is solved in DXP 7.4...

Filter by Status options not present in Management Bar for Web Content administration

legacy Troubleshooting

Issue When going to the Web Content administration and trying to filter by status, there's no such options in the Filter dropdown. Environment Liferay DXP 7.4 Quarterly Release 2023.Q3, 2023.Q4, 2024.Q1 Resolution...

Category facet: unable to select vocabularies

legacy Troubleshooting

Issue I would like to filter by site vocabularies when using the Category Facet but I cannot see the vocabularies from other sites. Environment Liferay DXP 7.4+ Resolution Set System Settings → Search → Category...

Existing template is not found when creating a web content in Global Site

legacy How To

Issue When trying to add a Web Content in a new created template under the Global Site, the new template is not displayed or available to select. Environment DXP 2023.q3.4 Resolution This is the expected behavior. The...

How to Query for Javascript Alerts in Web Content Articles across multiple sites

legacy How To

Issue How do I search for Javascript Alerts that are located in Web Content Articles across different Liferay sites? Environment Liferay 7.4 Resolution The overall approach towards querying the alerts is: Get a...

Liferay Artifact missing from Maven Repository

legacy Troubleshooting

Liferay Support does not recommend or endorse specific third-party products over others. The information provided about products not created by Liferay is for reference purposes only, and any implementation of these...

When inviting users to a Publication, some of them are not shown

legacy Troubleshooting

Issue When trying to invite users to a Publication, some of them don't show up in the "Invite Users" box, despite having the Publications User role. Environment Liferay DXP 7.4 Quarterly Releases Resolution The users...

Large number of records on the SamlSpSession table

legacy Troubleshooting

Issue There are a large number of records on the SamlSpSession table, which is causing issues with my upgrade. Environment Portal 6.2 DXP 7.2 All DXP versions Resolution Extra records can be removed using the...

Restricting impersonation to allow only a single users impersonation at a time

legacy

Issue An Impersonator should be able to impersonate only one user at a time. Currently, Liferay supports multiple users to be impersonated, at the same time in the same browser. We tried to find any properties which...

Chances of vulnerabilities like SWEET32

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue How to fix the following vulnerability of the old cipher...

The status for shared content is blank

legacy

Issue The status is not visible, it always coming blank. Steps to reproduce: Navigate to the 'Content and Data'> Document and Media> upload 1-2 documents upload a new image and click on three dots to get the share...

Content creators should able to change the permissions of multiple content at the same time

legacy

Issue As a Content Creator, I want to be able to change the Web Content permissions as a bulk action. So that I’m able to change the permissions of several content at the same time. Environment Liferay DXP [all...

Need to create a role for accessing Server Administration

legacy

Issue User needs to create a custom role and add permissions to access Server Administration Environment Liferay DXP 7.0+ Resolution There are no options provided under System to add these permissions. Only an...

Need to save the value of the Form's disabled field

legacy

Issue When we disabled the form field using the 'Form Rule', it disabled the fields for the specific user who did not fit the provided role or did not match the criteria. For other users who do not fit the same role...

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