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Database Upgrade from Liferay 6.2 to DXP 2024.Q4 Fails on Oracle 19

Issue When upgrading from Liferay 6.2 to DXP 2024.Q4 quarterly release using the `db_upgrade_client.sh` script, the process fails with the following error: Type change is not allowed when altering column name. Column...

Video loads multiple times on page refresh/ page navigation

legacy Troubleshooting

Issue When a video is added to the page and the page is refreshed, the video gets loaded multiple times which is ultimately impacting the performance of the page. Steps to reproduce: 1. Go to Documents and...

ERROR [SystemExecutorServiceUtil-5][BundleBlacklist:198] Unable to uninstall org.eclipse.osgi

legacy Troubleshooting

Issue After restarting the server, the system shuts down and displays a 503 error. The following error appears in the logs: 2024-11-29 22:12:03.912 ERROR [SystemExecutorServiceUtil-5][BundleBlacklist:198]...

Spring Framework 6 and JDK 21 Compatibility with Liferay DXP

legacy

Issue There is a need to upgrade the application to Spring Framework 6 due to security vulnerabilities in Spring 5.x. Is Spring 6 compatible with Liferay DXP 7.4 or later patches? What is the exact version...

Error when projecting a clob field in a DSL query with an Oracle database

legacy Troubleshooting

Issue Given the following DSL query: DSLQuery testQuery = DSLQueryFactoryUtil.select(ddmfaTable.largeAttributeValue) .from(ddmfTable) .innerJoinON(ddmfaTable,...

Null captcha text in a custom development using liferay-captcha taglib

legacy Troubleshooting

Issue After adding the captcha taglib in a custom JSP, for example: <liferay-captcha:captcha url="${captchaURL}" /> CaptchaUtil.check(actionRequest) is returning an error since CAPTCHA_TEXT is null....

WAR Deployment Issue with Java 17

legacy Troubleshooting

Issue I'm seeing the following error when deploying a war portlet that was compiled using Java 17: ERROR [fileinstall-directory-watcher][DirectoryWatcher:988] Unable to start bundle:...

When will Liferay support JBoss EAP 8?

legacy

Issue Do you have plans to support JBoss EAP 8 for the Liferay Quarterly Release? Environment Liferay Quarterly Release Resolution We still have not indicated or planned the exact Quarterly Release where the JBoss EAP...

Marketplace License Does Not Appear On Our Account and Purchased Apps Not Visible

legacy How To

Issue We purchased a perpetual license to the RTG Survey Portlet, but it seems that it's no longer attributed to our account. As the marketplace has changed significantly since we last had to re-issue a license key,...

"Single Node (Memory Clustered)" type of jobs are not scheduled

legacy Troubleshooting

Issue When restarting the Liferay portal, the job schedulers are not auto-scheduled in a Single Node (Memory Clustered) environment. Expected result: Next Run Date will show an actual date Actual result: Next Run...

Can Liferay integrate logs with SIEM?

legacy

Issue Is it possible to integrate Liferay's application log entries with a centralized logging system like SIEM(Security Information and Event Management)? Environment DXP 7.4 Resolution SIEM integration may be possible...

Alternative to using the Registry API in Liferay DXP 7.4

legacy How To

Issue Upgrading from Liferay DXP 7.3 to 7.4 can found issues with a custom module that overrides jsp files and uses the Core Registry API...

Error: HikariPool-1 - Failed to validate connection org.postgresql.jdbc.PgConnection@xxxxxx (This connection has been closed.). Possibly consider using a shorter maxLifetime value

legacy Troubleshooting

Issue Facing the following error in the logs and the Liferay node became unresponsive: HikariPool-1 - Failed to validate connection org.postgresql.jdbc.PgConnection@6c009ca1 (This connection has been...

How to implement Bar Chart in DXP?

legacy How To

Issue How to display dynamic data on bar and graph charts in Liferay DXP? Environment Liferay DXP 7.4 Resolution NOTE: The following resolution requires customization and should only be implemented at the...

Garbage Collection on Java 21

legacy

NOTE: Liferay Support does not recommend or endorse specific third-party products over others. The information provided about products not created by Liferay is for reference purposes only, and any implementation...

NullPointerException when evaluating AuthLoginGroupSettingsUtil.isPromptEnabled

legacy Troubleshooting

Issue The following error is thrown in the logs every once in a while: 2024-07-29 06:55:37.018 ERROR [http-nio-8080-exec-7][CTCollectionPreviewFilter:53] java.lang.NullPointerException...

NullPointerException on assetRendererFactory after Upgrade

legacy Troubleshooting

Issue After upgrading to Liferay DXP 2025.q1, the upgrade process completes successfully. However, upon restarting the server, the following error is shown in the log: ERROR [render_portlet_jsp:122] Cannot invoke...

After Upgrading to 2024.Q1 User Public Pages Return 404 Error if Accessed via PlId

legacy How To

Issue After upgrading from Liferay DXP 7.4 u48 to 2024.Q1, user public pages with guest permissions return a 404 error, except for the page owner. The portal administrator also cannot access these pages. Environment...

Changes Not Reflecting Across Nodes

legacy Troubleshooting

Issue In a clustered Liferay environment, changes made on Node 1 are not consistently reflected on Node 2. The changes only appear after restarting the Liferay server. Environment Liferay DXP [All versions]...

Web Content is being approved after the expiry date

legacy

Issue When users enable workflow for web content, the expiration date feature is not working as expected. Steps to reproduce: 1. Start the server 2. Apply 'Single Approver Workflow' for web content. 3. Navigate to...

Error in Jenkins builds

legacy Troubleshooting

Issue When we generate a new build, we get the following error: ERROR: the command "[lcp, deploy, --only-build, --project, resumed, --metadata,...

How to expose large object entries to guest users without manually assigning the permissions

legacy How To

Issue How to expose object entries to guest users without manually assigning permissions to each entry. Assigning permission will work here but if the number of entries in the object is large, it will not be...

Running script to import Result Rankings data fails

legacy Troubleshooting

Issue When attempting to run the script from step 2 on Importing the Search Tuning Indexes in 7.4 to import the Result Rankings data, execution fails with the following errors: startup failed: Script1.groovy: 3: unable to...

Custom Meta Tags: name/property attribute

legacy

Issue The Custom Meta Tags feature does not include a name attribute, but instead uses the property attribute. There's a key difference between the name and property attributes in meta tags. The name...

OHS IP Appended to Image URLs on One Application Server Node

legacy Troubleshooting

Issue Inconsistent behavior is observed between two application server nodes with identical configurations. One node appends the OHS (Oracle HTTP Server) IP address to image URLs, causing 404 errors, while...

Receiving ClassNotFoundException:JspTagHandlerPool in traces

legacy Troubleshooting

Issue When starting the server, receiving the ClassNotFoundException:JspTagHandlerPool in the gowroot traces: Steps to reproduce: 1. Start the server by giving this command: ./catalina.sh glowroot run. 2. Now...

How to change class name of copied Fragment from the default name + "copy"

legacy

Issue When duplicating a fragment and adding it a new name, is it possible to change the create css class as well? The created class has the original's fragent's name + "copy" Example: myFragment, gets copied and...

Setting up Session Timeout in your Liferay environment with WebLogic

legacy How To

Issue How to set up Session Timeout in your Liferay environment with WebLogic? Environment Liferay DXP 7.3+ Resolution The Session Timeout can be defined in web-app/web.xml file within session-config like...

How to Optimize Language Selection for SEO

legacy Troubleshooting

Issue The language selector in Liferay DXP uses the /c/portal/update_language URL, which calls the UpdateLanguageAction.java action. This action sets the selected language and redirects the user to the...

Email Sender Configuration is not being saved

legacy Troubleshooting

Issue When modifying the Email Sender Name in our PROD environment by following these steps: Control Panel > Instance Settings > Email Access "Email Sender" in the left menu Set "XYZ" in the "Name" field > Save the...

"Information Templates" page is blank

legacy Troubleshooting

Issue We've observed an undesirable behavior when trying to access "Information Templates". When navigating to Design > Templates > Information Templates, the page is blank. There is no option to create a new...

Deploys failing due to "requested flag is either misspelled or unsupported by this database type"

legacy Troubleshooting

Issue New deploys fails due to the database service and backup restores too Checking the database service logs you identify the following: INFO May 15 14:54:39.664 1904 database 75b864bd48-zzc6n [INFO] Instance...

How to use Regular Expressions/OS scripting to query for Active Directory LDAP custom records based on certain LDAP custom fields?

legacy

Issue Is it possible to query Active Directory LDAP imported/created custom records based on certain already existing LDAP custom fields? Environment LDAP 2024.Q1.1 Resolution Using Regular...

Duplicate Web Content Articles are Published if 'Publish' button is clicked several times in succession

legacy Troubleshooting

Issue When publishing Web Content Articles, I noticed several duplicate Web Content Articles are created when the "Publish" button is clicked multiple times in a row Each Web Content Article would have identical...

Define Configurable Variable to manage values across Liferay sites in Liferay pages

legacy How To

Issue How variables to be used across the site, primarily for Fragments, to assign dynamic values that can be changed and propagated from a single place. Environment Liferay DXP 7.4 U4+ Liferay DXP Quarterly...

Builds not deploying to dev environment

legacy Troubleshooting

Issue Jenkins builds are successfully created, but deployments to the dev environment do not start after clicking "Deploy Build". Direct deployments from Jenkins using LCP_CI_DEPLOY_BRANCH and...

Objects API PUT Calls Partially Update Resources Instead of Replacing Them

legacy Troubleshooting

Issue When using the Objects headless API, PUT commands for Objects are only overwriting fields included in the API call, rather than replacing the elements entirely. PUT calls should update every object...

Libraries/tools used to minify DXP code in build time

legacy

Issue What are the libraries/tools used to minify DXP code in build time (we are studying the possibility of using the same toolbox for our own developments). Environment Liferay DXP Resolution Liferay DXP uses...

Step-by-Step SAML Integration with Liferay and Keycloak

legacy How To

Issue Is Keycloak supported with Liferay? If yes, how can SAML be configured with Liferay? Environment Lifeary DXP [All versions] Resolution As per Liferay’s official compatibility matrix, Keycloak is not listed as a...

Company-scoped objects' workflow tasks do not get assigned to users with only site-scoped roles

legacy Troubleshooting

Issue Given: A company-scoped custom object A workflow assigned to the above-mentioned object (at Global Menu > Applications tab > Workflow section > Process Builder > Assignments tab) And a workflow task...

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