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Clustering with the Liferay platform can be achieved by using UDP Multicast, UDP Unicast and TCP Unicast. While Multicast is being used by default, there are cases where UDP Multicast...

Error when going to Portal Settings After Upgrading to Liferay Portal 6.1

legacy Troubleshooting

After an upgrade to Portal 6.1 EE GA1 when clicking on Control Panel > Portal settings, an error pops up: 11:53:46,699 ERROR [BeanPropertiesImpl:480] jodd.bean.BeanException: Simple property not found: hostname...

Liferay-JBoss Integration

legacy How To

Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products. Any implementation of these...

Common Errors with Database Sharding in DXP 7.0

legacy Troubleshooting

This article documents the issues with setting up a sharded database and lists steps to resolve the issue or avoid it altogether. Resolution Error: Users are unable to create content specifically on a sharded database...

Image Editor Does Not Load on Websphere

legacy Troubleshooting

This article documents an issue where the image editor does not load on WebSphere, as well as steps to resolve the issue or avoid it altogether. This issue is caused by one of the JS files served within the JS editor...

Deployment of WAR files with many jar dependencies is very slow in DXP

legacy Troubleshooting

Issue If there is a war file which contains many jar dependencies in its WEB-INF/lib, deploying it to the osgi framework in DXP takes too much time - sometimes 20 minutes for a single WAR. Environment Liferay DXP...

JDBC roll back error when generating LAR to export sites

legacy Troubleshooting

Issue Whenever a LAR is tried to be generated the following message shows on the portal: Could not roll back Hibernate transaction; nested exception is org.hibernate.TransactionException: JDBC rollback failed Also on...

"App Manager is temporarily unavailable" error

legacy Troubleshooting

Issue I go to Control Panel > Apps > App Manager I do not see any Apps listed, just a red warning on the top of the page "App Manager is temporarily unavailable" In the console I see similar ERRORS: ERROR...

Deleting users using UserLocalServiceUtil.deleteUser(user) gets slow

legacy Troubleshooting

Issue UserLocalServiceUtil.deleteUser(user) API's performance decreases, when we try to use it to delete large number of users At first this job started deleting 1100-1200 users in 1 hour per day, but after...

User 0 is not allowed to access - warning traces

legacy Troubleshooting

Issue Whenever the user is trying to log in, they are getting the below warnings: 2019-03-22 07:13:52.951 WARN [http-nio-8080-exec-366][SecurityPortletContainerWrapper:363] User 0 is not allowed to access...

How to know if your UDP Multicast communication is working

legacy Troubleshooting

Issue Communication is not working properly in the cluster even after setting all the configurations up in the portal instances. Changes have not been replicated from one node to another. Environment...

Metadata for Journal Articles Not Indexing Appropriately during Upgrade Process

legacy Troubleshooting

Issue During the upgrade process, UpgradeImageTypeContent#copyJournalArticleImagesToJournalRepository copies all journal article images into the Document Library repository. In order to achieve...

PortletMVC4Spring, Spring Framework, and Liferay DXP

legacy

Question Spring Framework 5 does not include support for Spring Portlet MVC. Support for Spring Framework 4, including Portlet MVC support, will remain until 2020. What is the future of Spring Portlet MVC and...

LCS Client removed after Fix Pack 12 installation (Known Issue)

legacy Troubleshooting

Issue Liferay Connected Services Client is missing after applying DXP-12 Where is Liferay Connected Services Client.lpkg? Environment DXP 7.1 + DXP-12 (Fix Pack 12) Resolution At the time of writing July 11th 2019,...

Where to find the default system.properties file

legacy How To

Issue Where to find the available properties and its default values from the original system.properties used by the portal Environment DXP 7.1 DXP 7.0 Portal 6.2 Portal 6.1 Resolution You can find the portal-impl.jar...

Where to find the default portal.properties file

legacy How To

Issue Where to find the available properties and its default values from the original portal.properties used by the portal Environment DXP 7.1 DXP 7.0 Portal 6.2 Portal 6.1 Resolution You can find the portal-impl.jar...

Calendar portlet displays time in different formats depending on display language

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

APR library not found

legacy Troubleshooting

Issue The Apache Tomcat works without the native libraries but degrading the performance. You can see the following message on the log: INFO: The APR based Apache Tomcat Native library which allows optimal...

Portlet preferences contains orphan records

legacy Troubleshooting

Issue When a Site is deleted the PortletPreferences table still contains that site's orphan data. Environment Liferay DXP 7.0 Resolution The observed behavior is resolved and fixed in liferay-fix-pack-de-58 and above....

Adding Portlet Configurations at Instance and System Level

legacy How To

Issue How to rename the category and section. It should be excluding the substring "category."? How the configuration will be accessible under settings? Environment Vanilla bundle DXP 7.1 SP2 pre-bundled with dxp-10...

Connecting to Multiple IdPs with SAML Plug-ins

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue Is it...

Setting up the Portal Instance Name (Website Name) in Liferay DXP 7.1

legacy Troubleshooting

Issue The website name is set by default as Liferay DXP. This name can be set to a new name by making changes in instance settings( Configuration-> Instance Settings -> Configuration -> Main Configuration ->...

How to check if an LPS or LPE fix is included in a Fix Pack

legacy How To

Issue How do I check if a certain fix (exp. LPS-XXXXX) is included within a Fix Pack? How do I check if a certain fix (exp. LPE-XXXXX) is included within a Fix Pack? Environment Liferay DXP 7.2 Resolution Step1:...

Knowledge base AssetCategory API

legacy How To

Issue I want to automatically categorize knowledge base articles. I have built the functionality to download articles, assign categories, and save them back. What I am missing is the ability to get the existing...

Post installation of fix pack de-63, server failed to start with the error message "URI is not hierarchical"

legacy Troubleshooting

Issue After installing the fix pack de-63, server failed to start and showing the following error in the server console. ERROR [Framework Event Dispatcher: Equinox Container:...

Spell check button does not appear on CKEditor toolbar

legacy Troubleshooting

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

Cluster Node name is missing from sessionID in Audit_AuditEvent table

legacy

Issue In a cluster environment, after setting the cluster node name (jvmRoute or instance-id) on Application Server, the node name is not appended to the sessionID stored in Audit_AuditEvent table. When checking the...

Cannot disable simultaneous login

legacy Troubleshooting

Issue After setting the following properties in portal-ext.properties, user can still login simultaneously. live.users.enabled=true auth.simultaneous.logins=false Environment Liferay DXP 7.1 Liferay DXP 7.3 Liferay DXP 7.4...

How to blacklist the Sign in Portlet

legacy Troubleshooting

Issue If SAML is configured/enabled in Liferay and Login portlet is removed from the page, a user can still see the Sign in Portlet and he/she can log into the portal without using SAML login mechanism by...

Import and authenticate users from a particular group in Active Directory

legacy How To

Issue Instead of importing and authenticating all users from Microsoft Active Directory (AD), I would like to only import and authenticate users from a particular group in AD. Environment Liferay DXP 7.3 Resolution In the...

Users Not Appearing in Control Panel After Upgrading Liferay Version

legacy Troubleshooting

Issue Users are not appearing in the Control Panel > Users > Users and Organizations section after upgrading to a newer Liferay version. Environment Liferay DXP 7.0, 7.1 Resolution 1. Remove...

Server unable to start after upgrading to latest fixpack

legacy Troubleshooting

Issue After upgrading from the previous fixpack to the latest fixpack, the server is not getting started or the below error is thrown while starting the server. SEVERE [localhost-startStop-1]...

Unable to add Calendar Event through Mobile Browser

legacy Troubleshooting

Issue While creating a Calendar Event via the computer's browser, the event is created. But, while creating the new event through Mobile Browser, the page goes into the disabling mode. Environment Liferay DXP 7.0...

How to resolve when basic configuration portal properties are not read during startup

legacy Troubleshooting

Issue When starting a pre-built Liferay DXP bundle for the first time, some of the properties set in a portal-ext.properties file (such as the default.admin.* and company.default.* properties) do not take effect and...

What to check when Site Template changes are not propagating to sites

legacy Troubleshooting

Issue Changes made to a site template (such as adding pages and updating permissions for existing pages) are not propagating to sites, even though the changes are seen in the site template. There are no errors in the...

Unauthenticated user unable to view the Json web service.

legacy Troubleshooting

Issue While accessing http://localhost:8080/api/jsonws as an unauthenticated (Guest) user and selecting the context path, an "Access denied" error is thrown. For example, when creating a simple Service...

6.2 to 7.1 Oracle 12 Database Upgrade Results in Web Content with Custom Structures and Templates to have Missing Content

legacy Troubleshooting

Issue Upgrading from 6.2 to 7.1 with Oracle 12 can result in structureId and templateId reverting to the Basic Web Content structure and template which can be observed in the JournalArticle Table. Another symptom...

Authorization and Javascript recovery from the backend

legacy Troubleshooting

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue I...

How to modify Terms and Conditions

legacy How To

Issue How to modify "Terms and Conditions" which are displayed when a user logs in for the first time in the portal? Environment Liferay 7.0 Resolution Adding the custom Terms and Conditions involves the...

Restricting/Disabling the Default Liferay DXP (Guest) Site access.

legacy

Issue The '/web/guest' associated with the domain name will redirect to the default DXP site. Suppose there are two sites, site1 and site2 mapped to domains www.domain1.com and www.domain2.com ...

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