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External images inside OpenOffice/LibreOffice document are not resolved when converted to PDF

Issue Upload to Document Library a new OpenOffice document with external link to image. Export the document to PDF. The document is converted to PDF but the image is blank. Environment Liferay DXP 7.0, 7.1,...

Audience Targeting is deployed but unavailable

legacy Troubleshooting

Issue After deploying and restarting, Audience Targeting is not available in site's Configuration > Audience Targeting. Tables corresponding to Audience Targeting are not created. Environment Liferay DXP 7.0, 7.1...

DXP 7.2 Upgrade Reference Guide

legacy

An upgrade to Liferay DXP 7.2 gives you access to the latest Liferay technology, complete with all of the newest features, and the assurance of continued support for your Liferay environment. Our Subscription Services Team...

How to get the total number of documents once migrated from File System to DB Store?

legacy How To

Issue If the data is moved from the File System to DB Store, then how to get the number of documents from the portal. Environment Liferay DXP 7.0 Resolution When DB Store is used as a repository, the files...

Page not found (404) redirects to the 'default' (Guest) web site

legacy How To

Issue When an incorrect URL is hit on the portal, the "The requested resource could not be found" error or Page not found error redirects to the default site and not to that particular site. Environment...

Setting different landing pages on different cluster nodes upon session timeout

legacy How To

Issue The users have to be redirected to different pages - depending on the nodes -, when the sessions expire. A possible use case: One of the Application Servers is an admin server, thus the admins need to...

Control Panel App Manager not showing

legacy Troubleshooting

Issue The App Manager section in the control panel is missing. Environment Liferay DXP 7.1, 7.2 Resolution Try this list of steps: Stop the application server. Delete the contents of the...

How to resolve AnnotationExceptions encountered during startup when updating 7.0 to de-67+ while using WebSphere

legacy Troubleshooting

Issue Using WebSphere FP 11 as our application server, we are unable to start up a 7.0 deployment after patching to de-67, and are receiving an AnnotationException in the log, as follows: Annotation processing failed...

How can I disable Liferay's xml log file?

legacy Troubleshooting

Issue In {Liferay_Home}/log folder, we can see two different files as below: liferay.2019-08-25.log liferay.2019-08-25.xml We only want "liferay.2019-08-25.log" file and need to disable "xml" file. Environment...

Guest User can download the attachment from Knowledge Base

legacy Troubleshooting

Issue The guest user can download the attachments present in the Knowledge Base Article 1. Create a Knowledge Base Article add an attachment to that article. 2. Now remove all the guest permission from that article....

After upgrading to Liferay 7.1+, guest users cannot see some web contents

legacy Troubleshooting

Issue After upgrading to Liferay DXP 7.1+, guests users cannot see some web contents. This is also reproduced for users that aren't members of one site. They cannot see web contents that belong to that site. Environment...

"Too Many Open Files" error in log

legacy Troubleshooting

Issue "Too Many Open Files" error is reported in the log. For example: 2019-05-06 09:41:20,142 SEVERE [org.apache.tomcat.util.net.NioEndpoint] Socket accept failed java.io.IOException: Too many open files at...

After upgrading to JDK 11, Tomcat can not be started due to "NoClassDefFoundError: javax/xml/bind/DatatypeConverter"

legacy Troubleshooting

Issue After upgrading to JDK 11, Tomcat can not be started due to "NoClassDefFoundError: javax/xml/bind/DatatypeConverter" 28-Aug-2019 05:40:11.346 SEVERE [main] org.apache.catalina.core.StandardContext.listenerStart...

Tips for minor updates in the infrastructure (application server, database server, ...)

legacy

Issue Sometimes, there is the need to update the infrastructure (application server, database server, elasticsearch server, etc.), to benefit from security fixes, performance improvements or others. Minor...

How to programmatically undeploy a module in DXP 7.1?

legacy How To

Issue I want to undeploy a module from my code, usig API I tried using DeployManagerUtil.undeploy(context), but nothing happens Environment Liferay DXP 7.1 Resolution If you are trying to undeploy a module by its context...

Child pages not displayed in Navigation Menu after upgrading to Liferay 7.2

legacy Troubleshooting

Issue After upgrading the portal to Liferay DXP 7.2, the child pages which were present in Liferay Portal 6.2 go missing from the Navigation menu in DXP 7.2. But, the child pages are present in Site Builder....

Liferay DXP and S3 security

legacy

Issue Does Liferay support server-side encryption on Amazon S3? Is Liferay calling S3 over HTTPS only? Will Liferay work on a restricted S3 bucket without public access? Environment Liferay 7.0 DXP Liferay 7.1...

Service Packs and Fix Packs Overview

legacy

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

JGroups IllegalArgumentException After Installing Fix Pack 1 on Liferay DXP 7.2

legacy Troubleshooting

Issue After installing fix pack dxp-1-7210 with cluster.link.enabled=true the following exception is generated: Caused by: java.lang.IllegalArgumentException: JGRP000001: configuration error: the following properties...

How to restrict the JSON web services API page

legacy

Issue JSON web services API page is being exposed through the URL http://[address]:[port]/api/jsonws. Environment Liferay Portal 6.2 Resolution Liferay Portal 6.2 doesn't have any out of the box option to...

Action Button on pages are not working as expected

legacy Troubleshooting

Issue While clicking the action button of the Public Pages the menu appears and then disappears. Environment Liferay DXP 7.1 Resolution The observed behavior is a known issue and is fixed in liferay-fix-pack-dxp-10 and...

No page can be displayed due to "Unsupported template" errors

legacy Troubleshooting

Issue DXP may not be able to display any portal pages due to HTTP 500 status as well as showing this error on the interface: An unexpected system error occurred. Unsupported template manager ftl and this one in...

How Liferay portal upgrades the content?

legacy How To

Issue The portlet id('s) which has included in the content of the web content portlet is not getting updated after upgrading the portal. Environment Liferay portal 6.2EE Liferay DXP 7.0 Resolution How Liferay works?...

Change root context to custom context

legacy How To

Issue How to change the portal context from ROOT to something else? Can I append "xxx" to all the portal URL? Environment Liferay DXP 7.4 Liferay DXP 7.3 Liferay DXP 7.2 Liferay DXP 7.1 Liferay Portal 6.2 JBoss EAP 7.1 /...

Using Portal Properties for Separate Liferay Instances

legacy How To

Much like the portal-ext.properties file, portal-${instance}.properties files override properties set in portal.properties and other files for a specific Liferay instance. This article...

Setting Up Liferay Portal on Postgres 9

legacy How To

This article is a legacy article. It applies to previous versions of the Liferay product. While the article is no longer maintained, the information may still be applicable. This article will explain how to create a...

Copy File Error When Extracting a Liferay Bundle

legacy Troubleshooting

This article describes a workaround for the following known issue that you may encounter when using Liferay Portal with operating system Windows XP and/or Windows 7. The error reads:...

Using JNDI Resources with Hibernate

legacy How To

If you are using Hibernate to connect to JNDI resources on Tomcat (or an application server that manages JNDI resources the same way), this tutorial is for you! As background, one way...

Self-Diagnose the Structural Issues in Custom JAR

legacy Troubleshooting

This article documents how to self-diagnose the structural issues in custom jars. There are different types of structural issues in custom jars, and this is a general guideline for developers to troubleshoot the structural...

Session Variables / User Scoped Variables Development

legacy How To

This article documents how to use Session Variables / User Scoped Variables in conjunction with portlets. There is also an included example in the details to help demonstrate how this...

Liferay Portal Database Portal Properties

legacy How To

This article is intended to provide a list of all of the Liferay Portal Database properties that can be used to connect your portal to various databases. To use any of them, un-comment the block of...

Liferay Upgrades: Updating Custom Plugins

legacy How To

The following article describes how to update plugins to be compatible with a new version of the Liferay platform. Resolution The Liferay API may change from release to release, causing issues when trying to port...

Exporting Liferay's Database Schema on Oracle

legacy How To

In the course of investigating a Liferay platform issue, you may be instructed by Liferay Support to export your database schema in Oracle. The following article contains guidelines...

Liferay's "Verify" Process

legacy

This article explains a few key facts surrounding the "verify" process in the Liferay Portal and steps that need to be taken to ensure the integrity of the database being used by the...

Modifying Liferay Page Messages Through Language.Properties

legacy How To

In order to change out of the box page messages within Liferay, one must configure the properties of the language.properties located in the portal-impl.jar/content/language.properties...

Autodeploying Plugins in WebSphere With Liferay 6.1 EE GA2

legacy How To

Starting with Liferay Portal 6.1 EE GA2, plugins can be autodeployed to WebSphere. As a part of the Liferay autodeploy process, the Liferay platform will call the Websphere's wsadmin script interface to deploy the...

Internal Server Error after Upgrade

legacy Troubleshooting

A common error is that sometimes when certain pages display an internal server error and there is no stacktrace. If there was a custom theme before the upgrade the page layouts will still reference them and if one has not...

Installing Portlets Within the Control Panel in 6.1 GA2

legacy How To

In Liferay Portal 6.1 EE GA2, administrators do not have the ability to deploy plugins from the control panel. In order to achieve the installation of portlets not within Liferay...

Setting Up Liferay Portal Using Oracle Databases

legacy How To

Liferay Support does not recommend or endorse specific third-party products over others. Liferay is not responsible for any instructions herein or referenced regarding these products. Any implementation of these...

Applying Fix Pack 37 Causes Duplicate Entry of 'com.liferay.rss.web.internal.util.RSSFeed' for Key 'IX_B27A301F'

legacy Troubleshooting

This article documents a known issue when updating to Liferay DXP 7.0 Fix Pack 37 or higher. During the update process, the following error exists in the console: java.lang.RuntimeException:...

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