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Can't set a display page template for a global structure

Issue We wanted to set a display page template in our global structures' default values, but we don't have the option as we do on other sites Environment Liferay DXP 7.2 Fix Pack 17+ Liferay DXP 7.3...

Copying a web content article also copies the status of the article

Issue When we use the Copy option on a web content article, the copied version will also have the status of the original one We would expect the article to be copied as a Draft, because we want to edit it...

The .heic file format is not supported in profile image

legacy Troubleshooting

Issue Issues while uploading a profile photo taken with an iPhone camera since the extension is .heic, which causes errors. Even if tried to upload via control panel options, the issue may persist with the same...

.heic format cannot be previewed

legacy Troubleshooting

Issue The preview of an uploaded image with the .heic extension fails. Steps to Reproduce: 1) Start a Liferay server 2) Setup and enable ImageMagick (with HEIC support) 3) Navigate to System Settings > Adaptive...

Liferay SaaS Default Session Timeout

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue What is the default value for user session timeout on...

DocumentException during upgrade process while reading META-INF/portal-hbm.xml

legacy Troubleshooting

Issue A DocumentException is thrown at certain point when you run the upgrade process from the Gogo Shell using command upgrade:run or upgrade:runAll You can find a stack trace similar to the following in...

Can I edit a previous version of a web content article?

Issue We have a web content on a page where the last version (1.1) was expired, therefore we see the latest approved version (1.0) displayed When we edit the web content from the portlet, we expect to...

Bulk assign workflow tasks

Issue Is it possible to bulk assign workflow tasks? Resolution After LPS-97668 it's possible to bulk assign workflow tasks, but only using Workflow Metrics functionality. More information about it in Workflow...

Page Tree Search results difficult to read when using a custom theme

legacy Troubleshooting

Issue When searching in the page tree, the results are formatted in such a way that they are difficult to read and select the correct item from them. This happens when there are several levels of child pages in the...

Structures and Templates are included in the exported LAR even though the export options excluded Structures and Templates

Issue Structures and Templates are included in the exported LAR even though the export options excluded Structures and Templates Given that we have a Web Content article that is using a custom structure and template, if we...

How to check portlet additions from log history

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

How to fix widget size on content pages

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

Character strings that cannot be used in the name of the site

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...

Many white spaces when looking at the page's source code

legacy Troubleshooting

Issue If the page is associated with a Master Page template that contains a Documents and Multimedia widget, when we look at the source code of the page, there are many white spaces. We added the property...

On sites with only Private Pages, stylebooks with a custom theme do not work

legacy Troubleshooting

Issue The categories and tokens for the custom theme are not available in the stylebook editor Steps to reproduce: 1) Deploy a theme that includes custom stylebook categories...

How to Update Webserver Credentials

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue I would like to change my webserver login credentials....

No results are returned when searching for a specific term because it is a Elasticsearch stopword

legacy Troubleshooting

Issue When searching for a specific term, no results are returned despite the fact that there should be some matches. How to configure Elasticsearch stopwords. Environment Liferay DXP 7.0–7.4 Elasticsearch 2.x–7.x...

How can I use predefined values (default values) for web content structure Image fields

Issue I am trying to set and use the Predefined Value for an Image field I added to a web content structure, when configuring the field (on the left side) However, I am not sure what exactly I should write in the...

I cannot publish Application Display Templates to Live

legacy Troubleshooting

Issue Application Display Template checkbox cannot be selected when using Staging, preventing Application Display Templates from publishing to Live. Environment Liferay DXP 7.0 Fix Pack 90 Resolution Please...

How to use Google Analytics 4 in Liferay

legacy Troubleshooting

Issue In Liferay you can configure Google Analytics (GA) under Configuration > Site Settings > Advanced > Analytics You can see 3 fields related with GA: Google Analytics ID (Set the Google Analytics ID that is used...

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