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Cluster scheduled job issues with Open ID Connect (OIDC)
legacy Troubleshooting
Issue A known issue related to clustering with environments using Open ID Connect has been identified wherein the number of scheduled jobs may be mismatched on each node. This may cause a performance impact, or a loss of...
Automated backup failure due to Error 408 (Request Timeout)
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue We have identified an incident where a backup failure may occur on...
No fragment link is shown on pages
legacy Troubleshooting
Issue Fragment editable links only work by default in English Steps to reproduce: 1. Start Liferay DXP-7.4-u22 2. Edit the home page 3. Add language selector to the page 4. Click on the Heading fragment on the home...
Single Approver Workflow is not updated
legacy Troubleshooting
Issue Single Approver is not updated when the User language is not English Steps to Reproduce: 1) Navigate to User Menu > Account Settings 2) Change user language to Deutsch (Deutschland) 3) Navigate to Open Menu >...
ORA-01000: maximum open cursors exceeded
legacy Troubleshooting
Issue The following errors appear for Oracle database users during the upgrade from Liferay Portal 6.2 to Liferay DXP 7.4. Caused by: com.liferay.portal.kernel.log.LogSanitizerException: java.sql.SQLException:...
'My Workflow Tasks is temporarily unavailable' error message
legacy Troubleshooting
Issue Steps to reproduce: 1. Start Liferay DXP 7.4 2. Navigate to Configuration > Workflow and apply the 'single approver' workflow on 'Content Pages'. 3. Create a content page. 4. Click on the notification which...
Warn of Publication Conflicts By Checking if the Same Content was Modified in a Different Publication
legacy
Issue When working on a Publication, I would like Liferay to automatically check if the same content was modified in a different publication or in the production environment. Such a feature would proactively...
Can both Liferay and LDAP Password policies be enabled at the same time?
legacy
Issue Is there a way to make both of Liferay and LDAP policies work together, so that users logging via Liferay authentication will be handled by Liferay's password policies and users authenticating...
Wildcards are not considered in site administration menus' search bar
legacy Troubleshooting
Issue When searching for a document in e.g. the Documents and Media tab the search functionality doesn't return the document if its name contains underscores. We have a document named 'Qwe_Rtz_Uio.txt'...
EU Login via OpenID Connect needs Proof Key for Code Exchange (PKCE)
legacy
Issue I would like to integrate my portal with an EU Login mock server instance via OpenID Connect It does not work since the OpenID connect server needs Proof Key for Code Exchange (PKCE) After configuration, when I am...
Method "themeDisplay.getScopeGroupId()" executed within a Widget Page Template does not retrieve the site's groupId
legacy Troubleshooting
Issue Given a Widget Page Template, when we use the themeDisplay.getScopeGroupId() method from a Freemarker template to try to retrieve the groupId from the original site, a different groupId will be retrieved. Would...
A "processAction method not implemented" error is shown in the log
legacy Troubleshooting
Issue Many processAction method not implemented errors are thrown in the server log: ERROR [http-nio-8080-exec-1][PortletServlet:117] null javax.portlet.PortletException: javax.portlet.PortletException: processAction...
Can user preview web contents before publishing?
legacy How To
Issue Is there a way a CMS Author can preview web content before publishing it to production? Environment Liferay DXP 7.4 Resolution The preview feature is inside the action (3 dots) menu of the web content list. Steps to...
Complete page content is not visible while clicking on search result
legacy Troubleshooting
Issue Step to Reproduce: 1. Spin a Liferay DXP 7.4 u31. 2. Create one blank page named demo. 3. Place Asset Publisher on the newly created page. 4. Open the configuration of Asser Publisher by clicking on the Action...
Adding custom jar in module project as it gets remove after gradle refresh.
legacy Troubleshooting
Issue The custom jar is getting removed after the Gradle refresh. Environment Liferay DXP 7.0 and above Resolution Create a folder libs inside the module project and place the custom jar in it and add the below code in...
Field Reference value not getting applied to the web content
legacy Troubleshooting
Issue When attempting to update the Field Reference value within created web content a generically named value is displayed instead of the value manually added. Environment DXP 7.4 Resolution To resolve this...
How does the fragment caching work?
legacy
Issue When using fragments, does the cache on content update perform a proper flush? How does fragment caching work in general? Environment DXP 7.3 Resolution If we have a dynamic fragment, and if caching is turned on,...
How to enable "Require strangers to verify their email address?" only for new users
legacy How To
Issue I need to enable the option "Require strangers to verify their email address?" in the Instance Settings. However, when I perform this configuration, the functionality is activated for all users, including...
How to restrict Access to a specific Site
legacy How To
Issue How do I to restrict access to a particular site for certain Users in the Liferay platform? Environment Liferay DXP 7.3 Liferay DXP 7.4 Resolution You can restrict access to a specific site by changing the...
Blogs With Images Load Slowly and Eventually Time Out
legacy Troubleshooting
Issue When I try to navigate to a blog post that contains images, it loads very slowly and eventually times out. Images were copy/pasted from a local computer into the blog post (rather than being uploaded...