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MethodPropertyAccessor not found
legacy Troubleshooting
Issue The "module-hbm.xml" file generated by Service Builder has references to com.liferay.portal.dao.orm.hibernate.MethodPropertyAccessor instead of com.liferay.portal.dao.orm.hibernate.LiferayPropertyAccessor, with...
Error 400: Input is invalid JSON when making certain requests from Swagger UI
legacy Troubleshooting
Issue When you execute a PUT method from the Swagger UI, such as (this is the request generated from the UI): url -X 'PUT' \ 'http://localhost:8080/o/headless-delivery/v1.0/documents/183873/permissions' \...
Vulnerability：About CVE-2022-45143
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue...
The first repeatable field in a web content cannot be removed
legacy Troubleshooting
Issue Unable to remove the 1st repeatable element Steps to reproduce: 1) Start the DXP server 2) Create a new structure > add a Text field > set Repeatable to Yes > save the structure 3) Start creating new web...
What will generate previews for PDF files, if OpenOffice is enabled? PDFBox or OpenOffice?
legacy
Issue As the article at https://help.liferay.com/hc/en-us/articles/360029131731-Server-Administration-External-Services mentions   PDFBox is included with Liferay DXP and generates automatic previews for certain file types...
Unable to bind to the LDAP server javax.naming.AuthenticationException: [LDAP: error code 49 - Invalid Credentials]
legacy Troubleshooting
Issue Unable to connect to Open LDAP in DXP due to the following UI error Environment Liferay DXP 7.4 Resolution These errors typically occur when Liferay is unable to communicate with LDAP or when mapping mistakes...
Video fragment using different languages
legacy Troubleshooting
Issue If you add a video fragment using two different languages (english and then chinese, for example) the actual behavior you will see is that the page with english locale will display the other language video...
Pages using template have a different URL showing in sitemap.xml
legacy Troubleshooting
Issue When crating pages or web content using a page template the URL that is generated contains a "w" character. When checking the sitemap, this pages are being referenced using the character "-" instead of...
Xuggler cannot generate thumbnail for videos with more than 2 audio channels
legacy Troubleshooting
Issue For videos with more than 2 audio channels, Xuggler does not generate thumbnail and throws an error: 2023-02-16 10:48:35.507 ERROR [main][xuggler:105] Error: inputChannels > 2; unsupported...
403 error in Liferay SaaS project
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Sometimes, Liferay SaaS clients report that they are...
Is it possible to disable Document Previews at the file extension level?
legacy
Issue When generating document previews for PDF files using default portal.properties configurations, the total disk space being used can far exceed the size of the original PDF file. Is it possible to skip preview...
AssetEntryLocalServiceUtil.getAssetCategoryAssetEntries(long categoryId) deprecated and not used on DXP 7.3
legacy How To
Issue When trying to return the entries for a specific AssetCategory with AssetEntryLocalServiceUtil.getAssetCategoryAssetEntries(long categoryId) on DXP 7.3 you get zero results, even if you have a category and some...
How to hide version of JS libraries
legacy
Issue Sometimes when using a tool that identifies a site's web technologies, versions of Javascript libraries (jQuery and YUI, for example) are displayed. Environment Liferay DXP. Resolution It is not possible to...
Conditional workflow is breaking
legacy Troubleshooting
Issue Steps to reproduce: 1. Start Liferay DXP 7.4 2. Navigate to Control Panel > Applications > Workflow > Process Builder > Workflows > Add Conditional Workflow(attached). 3. Apply conditional workflow on...
Jenkins unable to update commit status to GitLab
legacy Troubleshooting
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Builds using gitlab-api fail during the last steps of the...
How to add the price in the default SKU via Headless API?
legacy
Issue The user needs to add the price(default SKU) in the request body of the product while posting the product via headless API. Environment Liferay DXP 7.4 Commerce 4.0 Resolution The 'default SKU' field in the...
Unable to set the custom configurations in the price range facet
legacy Troubleshooting
Issue Steps to reproduce: 1. Start Liferay DXP 7.4. 2. Create a site by using the 'speedwell' site template. 3. Navigate to the catalog. 4. Select the configurations of the price range facet. 5. Set the...
Unable to search with special characters inside quotations
legacy Troubleshooting
Issue Steps to reproduce: 1. Start Liferay DXP 7.4. 2. Create one basic web content named "test**". 3. Navigate to Liferay DXP(default web site). 4. Enter test** in the search bar, and the search result will...
Unable to create the product with the provided default image
legacy Troubleshooting
Issue Steps to reproduce: 1. Start Liferay DXP 7.4 2. Navigate to Document and Media. 3. Upload an image. 4. Get the fileEntryId of the image. 5. Navigate to system settings > Catalog (in the first block...
Updating users data through LDAP
legacy
Issue We have enabled importing users and groups through LDAP. Import works perfectly, although we have seen user data is not updated when it changes in Active Directory: email or user name, for example....