Search Results

All Results 6986
Resource Type
Applicable Versions
Deployment Approach
Capability
Feature
Link doesn't work in Knowledge base when a non-standard protocol is chosen.
legacy Troubleshooting
Issue When adding the notes:// protocol to a link in Knowledge Base, AntiSamy removes it and displays it as text. Environment Liferay DXP 7.2, 7.3 Resolution By default, everything is sanitized by AntiSamy, with 3...
Workflow cannot be used with Publications enabled, and vice versa
legacy Troubleshooting
Issue When we enable Workflow and Publications together, and we can't publish assets, e.g. web content articles We see the below exceptions in the log: ERROR...
Counter in Web Content Display remains at 0 after activating Enable View Count Increment
legacy Troubleshooting
Issue After activating the option Enable View Count Increment in System Settings → Web Content → Web Content Display, the counter remains at 0. Environment Liferay DXP 7.2+ Resolution In Liferay DXP 7.2 the...
Restrict the upload of certain Document and Media files by checking their metadata
legacy
Issue We would like to restrict uploading any files to the Document and Media portlet by their extension, however, there should be an extra check in their content (mime) type to make sure the extension wasn't...
Trying to save a form with many fields fails showing a blank page
legacy Troubleshooting
Issue I'm creating a new form that has numerous fields. At some point when I try to save the form it won't let me add any more fields: when I try to save it, a blank page appears and the error below is shown...
Related Assets section in web content editor screen does not show Commerce Products
legacy Troubleshooting
Issue The Related Assets section in web content editor screen does not show Commerce Products despite following the steps in Enabling Commerce Products as Related Assets documentation Environment DXP 7.4 Resolution The...
An Object is missing from the Application or Control Panel menu after restarting
legacy Troubleshooting
Issue A custom Object configured to display in the Application or Control Panel menu is missing after restarting the application. The custom Object was previously present with Update 49 installed, but has now...
Creating thread dumps in docker/kubernetes based environment
legacy How To
Issue Is there any easy way to generate a thread dump in docker/kubernetes based environment? Environment Liferay Docker images Resolution The official Liferay Docker images are shipped with the thread dump...
How to have a more complete text editor when editing a web content?
legacy How To
Issue Is it possible to have a text editor with more functions than what comes by default in Liferay DXP? Environment DXP 7.3 DXP 7.2 DXP 7.1 DXP 7.0   Resolution [DXP 7.3] Add the following property to your file...
How to turn on Debug logging for Patching tool?
legacy Troubleshooting
Issue When we have any kind of issues while using Patching Tool, we can't analyze the problem because we see the same information in the log and in the console too: The command has failed. Please see the log for...
Error: "type=mapping_parsing_exception, reason=Failed to find type parsed [icu_collation_keyword] for ...." displayed in the log after upgrade
legacy Troubleshooting
Issue This error could appear in the client log after upgrading the portal: type=mapping_parsing_exception, reason=Failed to find type parsed [icu_collation_keyword] for .... Environment DXP 7.2 or higher Resolution...
Widget categories and order of widgets in the page edit menu
legacy
Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us....
Reverting a hotfix while keeping your existing Fix Pack
legacy Troubleshooting
Issue When it is necessary to install a new hotfix in the affected environment, the following command needs to be run:  ./patching-tool.sh revert (Linux) or patching-tool.bat revert (Windows) The concern here is...
Roles Admin portlet should not display permissions for Instance Settings and App Manager portlets
legacy Troubleshooting
Issue Reproduction Steps 1. Add a Regular Role "Role A", and grant this role the following permission App Manager: Access in Control Panel App Manager: Configuration App Manager: Permissions App Manager: Preferences...
Are Unique Email Addresses Required for Authentication
legacy
Issue Our company has a few external clients whose users have unique screen names, but all share one email address. This is causing various conflicts such as two users being unable to sign in simultaneously. The error...
Sorting search results by a localizable structure field is wrong when viewing the page in different languages
legacy Troubleshooting
Issue When using the Search Sort widget to order the search results by a structure field, it results in different ordering when viewing the page in different languages. The selected structure field is...
Elasticsearch Errors - Failure in Bulk Execution and Parsing
legacy Troubleshooting
Issue We upgraded Elasticsearch and now when we try to re-index JournalArticles we are seeing the following Elasticsearch errors: ERROR: = failure in bulk execution [liferay-12345], type [LiferayDocumentType], id...
Incorrect Avatar Displayed when Editing Web Content
legacy Troubleshooting
Issue If I create an item of web content then someone else updates that web content, the avatar of the  person who did the update is not displayed. This causes a mismatch between avatar and name. Expected: Avatar...
How to Login after Blacklisting the Sign-In Portlet
legacy Troubleshooting
Issue We Blacklisted the Sign-In Portlet with a third-party authentication application and the admin logins were not synchronized in the process and so now we can no longer access our environment. How can we restore...
Excluding 3rd party Javascript libraries from loading
legacy How To
Issue How to exclude third-party libraries when they are not needed, such as lodash, headless, API explorer etc. Environment DXP 7.0+ Resolution Control Panel > Configuration > System Settings > Third Party Some of...