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How to resolve "At most 15 SSL certificate(s)...can be specified" errors when adding many custom SSL certificates in Liferay Cloud
legacy Troubleshooting
Issue When attempting to add a new custom SSL certificate to our load balancer, the certificate is not updating even though we see on this Custom Domains page that we can add 50 custom domains In the logs, we see...
Why are Guest users able to edit Rich Text fields within a form?
legacy How To
Issue We created a form with a Rich Text field, but we see that guest users can edit the content in the Rich Text field (including the source). How do I disable the user/guest from being about to edit the text in...
Unable to Cancel Shutdown Event
legacy Troubleshooting
Issue After scheduling a shutdown event, and trying to cancel it, you see an error: "Error:Text verification failed."   When trying to cancel a shutdown event, I'm prompted to input a CAPTCHA, but there is...
Multi-Select Option Missing from Translation Interface
legacy How To
NOTE: The following resolution requires customization and should only be implemented at the discretion of your team. Liferay Support will not be able to assist with designing or implementing customizations....
WorkFlow Task Timer Does Not Send Notifications
legacy Troubleshooting
Issue Kaleo Task does not execute a timer with a Groovy type action. After setting a notification in a Workflow Task Timer, the message is not printed in the log. Timer notification is not sent when the...
Getting the value chosen by user in a 'Select From List' field
legacy How To
Issue How to get the value from the options added in a 'Select From List' field? We are getting the reference (i.e. ["Option37425674"]) instead of the value chosen by the user. Environment Quarterly Release...
How to setup Kibana in Liferay PaaS
legacy How To
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). NOTE: Liferay Support does not recommend or endorse specific...
Create custom API applications in Liferay
legacy How To
Issue Is there any way to create custom API applications without code? Environment Liferay DXP 2023.Q4. Resolution Liferay has created a new application to help developers build APIs based on custom objects in a...
Hard to Manage Web Contents and Structures
legacy
Issue I want to easily find and manage all my web contents organized by structures I'm working with so that I can review them, edit them, etc. Environment Liferay DXP Quarterly Releases Resolution This has been...
If PaaS Environment Hangs after Upgrade Deployment Should we Rollback?
legacy How To
Issue During an update we observed an error on startup and so decided to rollback from 5.X to a 4.X version. However, when we tried to restart services the system would not recover, hanging indefinitely. Further, the...
The portal is not reindexing because the following error: "HTTP/1.1 413 Request Entity Too Large"
legacy Troubleshooting
Issue When attempting to reindex the portal, the process fails, and the following messages are displayed in the logs: May 29 12:46:07.767 build-3886 liferay[liferay-5655d97f59-99cjk] [dxp] ERROR...
Image added via rich text editor on Wiki tool losing reference
legacy Troubleshooting
Issue When adding an image in a rich text editor within a Wiki Page using Ctrl C + Ctrl V and then publishing that page, the image loses its reference and is no longer displayed in my content manager. Is there any way...
Adding or Editing a Web Content in an Asset Publisher does not display a success message
legacy Troubleshooting
Issue When editing or adding a Web Content in an Asset Publisher that is on one of my Portal pages, no message is displayed to the user confirming that the action was performed or if it was successful. If this step is...
Why does my Liferay Docker container slowly accumulate memory over time and run into OutOfMemoryErrors?
legacy Troubleshooting
Issue In some implementations of containerized Liferay Docker environments, there are reports of memory usage slowly increasing over time until an OutOfMemoryError is reached or the pod alerts trigger a kill of the pod. ...
Large Amount of Object Data within the `analyticsmessage` table.
legacy Troubleshooting
Issue We're experiencing slow database restore times due to excessive large object data, primarily within the `analyticsmessage` table. When planning an upgrade, we've found a table with millions of...
After updating a site's friendly URL, what happens to the existing Documents & Media/Web Content that are being used?
legacy
Issue When updating a site's friendly URL, I've found that Documents & Media/Web Content that were previously assigned to the site are not being updated. The links do not update to the newly set friendly URL but...
Frontend taglib removed: 'liferay-frontend:html-vertical-card'
legacy How To
Issue After upgrading to 7.4+, we noticed that some frontend taglibs have been removed, such as liferay-frontend:html-vertical-card. Is there any replacement for it? Environment Upgrades to DXP 7.4+ Resolution As per...
'Backup "undefined" not found' when trying to restore a db dump in another environment
legacy Troubleshooting
Issue I have performed a backup in one env (for example, DEV), and I want to restore it in another env (for example, PRD). When I try to do that, the result is not successful. In the logs, this error is shown: [ERROR]...
"Learn how to tailor categories to your needs." linked documentation appears in bundle
legacy
Issue After upgrading, we're seeing a message that says Learn how to tailor categories to your needs in the bundle. A link to documentation shows up in the Web Content menu and Categories Menu. Environment...
All out-of-the-box Liferay Job Schedulers stop working if one job scheduler is incorrectly configured
legacy Troubleshooting
Issue Setting the interval to -1 for scheduled jobs is allowed by the UI, but causes an array of issues. Steps to reproduce:  Start the server and login as an administrator. Open Application Menu from top right...