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Remove "Danger" alert for users when session times out

Issue In Liferay portal, when the session is inactive, the users are seeing "Danger: Due to inactivity your session timed out." Environment Liferay DXP 7.0+ Resolution It is possible to disable the notification, by...

How to trigger test emails from Liferay?

Issue We have configured our SMTP in Liferay. We would like to test if emails are sent and received. How can we trigger a test email from Liferay? Environment Liferay DXP 7.4 Resolution You can use the attached...

How to check jar versions of certain marketplace apps

Issue You might use our OOTB jars to build your modules and for that reason you wish to know the version before an upgrade process, for example Environment Liferay DXP 7.0+ Resolution Navigate to...

Update database indexes

Issue You might face a requirement where you need to update your database indexes, such as during an upgrade process or a database migration process Environment Liferay DXP 7.0+ Resolution Up until Liferay DXP 7.3:...

How can I invoke Liferay Objects REST APIs from a backend OSGI module?

Issue We are implementing a backend OSGI module, where we have to call the Liferay Objects API. We have noticed that the only available API of this functionality is the REST API / GraphQL API explained here:...

How to override Liferay logs configuration

Issue How to override Liferay logs default configuration. Environment Liferay DXP 7.4 Resolution Liferay logs default configuration is defined in WEB-INF/shielded-container-lib/portal-impl.jar inside the file...

I want to disable Basic Auth for JSONWS

Issue I want to disable Basic Auth for JSONWS (JSON web services) in Liferay so that only OAuth is used for a specific jsonws method (i.e. expandovalue) Environment DXP 7.4 Resolution Basic Auth can be entirely disabled,...

The Chat Provider I want to use is not in the list of available Chat Providers

Issue I would like to enable Click To Chat in our Liferay instance. I have checked the documentation: Enabling Automated Live Chat Systems The Chat Provider I want is not in the supported list: Getting The Chat...

How to rotate Liferay logs per day

Issue Liferay logs can be configured to rotate each day. Environment Liferay DXP 7.4 Resolution Liferay logs default configuration is defined to make logs rotate each day. If you have applied a different...

Upgrading Custom Themes not created with Liferay Theme Generator from DXP 7.0 to 7.4

Issue We want to upgrade custom themes from DXP 7.0 to 7.4. But the custom themes were not created using Liferay Theme Generator. Can we upgrade custom themes using Liferay Theme Generator following this article? ...

What is the default Database Connection Timeout?

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue I would like to know the default database connection timeout and...

What is a Vanilla Bundle?

Issue What does it mean to test with a Vanilla Bundle? Environment DXP 7.0 | DXP 7.1 | DXP 7.2 | DXP 7.3 | DXP 7.4 Resolution Firstly, it may also be referred to as a clean, blank, or fresh bundle. In Liferay Support...

Virtual instance can’t be accessed after backup recovery

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue After performing a backup restore from one environment...

How can I get information about my Liferay license?

Issue Is there a way to get information about my Liferay license in the UI? Environment Liferay DXP 7.0+ Resolution On Liferay 7.0, 7.1, 7.2: Go to Control Panel > Apps > License Manager On Liferay 7.3, 7.4: Go to...

Where can the Gogo shell port be changed?

Issue The port used by the Gogo shell for OSGi is 11311 by default. How can it be changed? Environment Liferay DXP 7.4, 7.3, 7.2, 7.1, 7.0 Resolution The portal property that controls the domain and port to connect...

How to configure email sender and email logging for Multi-Factor Authentication?

Issue I would like to understand where sender email address for Multi-Factor Authentication comes from. I would like to set the log levels so I can see when emails are sent. Environment Liferay DXP 7.4 Resolution Set...

Need to find the number of user visits to a page in the website

Issue Need to add the page hit count on a portal site to the audit report. Environment Liferay DXP [all versions] Resolution You can add page view events to your audit report, but keep in mind that doing so adds...

Cannot access actionMapping variable when overriding a StrutsAction

Issue When a StrutsAction is being overriden by a custom component, I cannot use the variable actionMapping in order to return an appropriate ActionForward object. Example: return...

Documents & Media URL format changed in DXP 7.4 u36+

Issue Document & Media Latest Version URL in DXP 7.4 u36+ has changed such that the groupid, folderId and UUID no longer is available from the URL. Previous upload URLs had a format of...

How can I get an upgrade tool for JBoss setup?

Issue While upgrading, and using the JBoss EAP 7.4 app server, users need the steps to complete the DB upgrade. Users have access to the upgrade tool in bundled Tomcat, but not in the JBOSS setup. Environment...

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