Site Search - Liferay Learn

Re-enabling CCR, errors appear indicating that an open index with the same name already existed

Issue In a CCR scenario where the leader cluster is down and the system continues operating by reading and writing to the follower after disabling CCR, an HTTP/1.1 500 Internal Server Error occurs when attempting...

Typing delay when editing fields in articles with too many fields

Troubleshooting

Issue I have a web content structure with multiple fields. When I create a web content from the structure, and add several fields (more than 100 entries), I experience delay while typing on the field and JS errors...

Elasticsearch is not starting up receiving NoNodeAvailableException and JNA native support exception

legacy Troubleshooting

Issue Elasticsearch is not running properly, receiving the below errors: ERROR [liferay/search_writer/SYSTEM_ENGINE-371][ElasticsearchIndexWriter:143] java.lang.RuntimeException:...

Accessing HTTPS services through VPN Connection

legacy Troubleshooting

Issue Multiple security/certificate/host errors can occur when trying to access an internal HTTPS service through a SaaS/PaaS VPN connection. Environment Liferay PaaS/SaaS client-to-site VPN connection....

When accessing Web Content after a restoring to a backup, the following message is seen: "Result Found With Filters Type: Versions"

legacy Troubleshooting

Issue After restoring to a backup, when looking Content and Data > Web Content it displays the following message: 1 Result Found With Filters Type: Versions Environment DXP 7.4 Resolution When a Web Content Article is...

PortletPreferenceValue for Announcements widget does not change for content pages when upgrading from Liferay 7.2 to 7.4

legacy Troubleshooting

Issue When upgrading from Liferay 7.2 to 7.4, the settings stored in the PortletPreferenceValue for the out-of-the-box Announcements widget does not change post-upgrade. The issue specifically affects content pages...

"The server could not start in 900 seconds" error occurs when starting server in Liferay Developer Studio

legacy Troubleshooting

Issue Liferay server crashes when running under Liferay Developer Studio for 15 minutes, reporting the following error dialog: The server could not start in 900 seconds. Environment Liferay...

Zendesk Click-to-Chat uses "screenName" instead of Actual Name for Tickets/Claims

legacy Troubleshooting

Issue The Zendesk Click-to-Chat widget uses the claim screenName, instead of the user's actual name. This becomes a problem when Zendesk then creates a contact for this user as their name is incorrect....

Missing 'Dynamic Data Mapping Structure' references during LAR import due to FieldSet usage in a structure

legacy Troubleshooting

Issue We encountered an error while importing a site from the production environment into the development environment: There are missing references that could not be found in the Live Environment. Please publish again to...

Unable to access the REST API from browser with other languages

legacy Troubleshooting

Issue Not able to access Headless API from a browser with different language than the one available in the website. Environment Liferay 2023.q4 Liferay 2024.q1 Resolution This is a known issue and fixed by: LPD-20528...

Categories translated to a new language do not show the updated language despite setting the language in Account Settings

legacy Troubleshooting

Issue We've found that when using the 'Multi Column Layout' widget template and setting the Language section on a category filter to French (ex: fr_Fr) it reverts back to 'en_US'. This occurs even when the Account...

Subscribe option is not shown in Message Boards

legacy Troubleshooting

Issue Subscribe option is not shown in Message Boards even though the Web Site notifications have been configured through My Profile -> Notifications as described here. Environment Liferay 7.4, Quarterly...

Embedding videos using basic web content

legacy Troubleshooting

Issue When we try to embed a video using <iframe> tags, during the creation the video displays, however after publishing the content and editing it again, the video is not displayed anymore and the source is updated...

Paginator is not showing intermediate pages in mobile render

legacy Troubleshooting

Issue The default Pagination Taglib Scroll is not showing intermediate pages in PWA mode. Steps to reproduce: 1. Set search.container.page.default.delta=4 in the portal-ext.properties. 2. Start Liferay and create,...

Specification Facet is temporarily unavailable

legacy Troubleshooting

Issue Specification Facets are not functioning correctly in certain search scenarios, resulting in the 'Specification Facet is temporarily unavailable' error in the UI and below errors in the Liferay logs. ERROR...

Issue with Asset Publisher Pagination

legacy Troubleshooting

Issue Asset Publisher pagination is not working as expected. The last page is not accurate in the pagination taglib scrollbar in the mobile render as well as the desktop view. Steps to reproduce: Start Liferay and...

A/B Test data is not displayed on Analytics Cloud

legacy Troubleshooting

Issue After setting up A/B testing for a Liferay instance in Analytics Cloud, the test results do not show up, however, other navigation data is displayed. Environment Analytics Cloud Resolution There are a few...

A/B Testing - What are the conditions to declare the winner?

legacy Troubleshooting

Issue In conducting A/B testing, all the tests were run in anonymous sessions, ensuring that each session was isolated by closing the incognito tab between tests. I experimented with both anonymous and non-anonymous...

No item selector views found for ddmuserpersonalfolder

legacy Troubleshooting

Issue A logged in user tries to upload a document through a Form's Upload Field (D&M). When he clicks on the selector it does not open any and an error is shown. You can observe the following warn in the...

It is not possible to switch between options using Incompatible in Bundle product relations

legacy Troubleshooting

Issue We added two bundle options for a product (i.e. myProduct) and between the products of each option we defined some Incompatible in Bundle product relations. If we open myProduct details and select an option...

Search Results