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Knowledge Base 3817
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Unable to restart bundles from GoGo Shell
Issue When running update {Portlet ID} in the GoGo Shell, you get an error on the UI saying the request could not be completed. Environment Liferay DXP 7.2 Resolution This behavior is a known issue when trying to...
Content Delivery Network (CDN) configuration "cdn.dynamic.resources.enabled=false" is not working
Issue After setting cdn.dynamic.resources.enabled=false, Liferay is still accessing some CSS and JavaScript from the CDN URLs configured in cdn.host.http= and cdn.host.https= Environment Liferay...
Staging configuration is incorrect after fix pack update
Issue We have staging enabled for a long time with only the Dynamic Data Lists portlet staged After updating to Fix Pack 61 or above, our staging configuration has changed and shows not only the Dynamic...
Unicode special characters from a UTF-8 encoded OSGI config file are not properly read
Issue 1. add the osgi config file attached to the osgi/config directory 2. start the liferay server 3. go to system settings to the comments section Expected result: discussionEmailBody property has "Mit freundlichen...
Unable to set a virtual host
Issue We can't add/update our domain to our site's or instance's virtual host We get the below error on the UI: Please enter a unique virtual host. Virtual hosts must be valid domain names. Environment...
Can't disable propagation of changes because of modified display settings
Issue When trying to disable the propagation of changes from a site template to my site, the option is not shown, instead there's a message stating: You cannot enable the propagation of changes because...
Error when executing Groovy script: java.sql.SQLException: Can't call commit when autocommit=true
Issue When a Groovy script with a commit instruction is executed it fails with the error: java.sql.SQLException: Can't call commit when autocommit=true Environment DXP 7.2 Resolution On the portal-ext.properties file...
Getting 400 error code while accessing adaptive media urls using public IP
Issue When accessing adaptive media URL's over public IP eg: http://Public_IP:8080/o/adaptive-media/image/35333/Thumbnail-300x300/url.png?t=1588749467134, the page gets redirected to the home page. While accessing...
Before opening a ticket related to VPN on Liferay PaaS
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). The following article outlines a short checklist of...
JSP fragments modules status get back from Resolved to Active after removing OSGI/state folder
Issue After removing the OSGI/state folder and restarting the application, JSP fragments modules lose the status "Resolved" and get back to "Active". Environment Liferay DXP 7.2 Resolution Upgrade to fix-pack...
Unable to send email for new account created - handshake_failure error
Issue After configuring a secure mail server in Control Panel > Server Administration, the email notice for a new account created (or any other mail coming from Liferay DXP) is not sent. Instead, the...
Multiple compatible overloaded variations were found with the same priority on Liferay Layout Templates deployment
Issue When deploying layout templates with Freemarker code e.g. like the below: <span>${languageUtil.get(locale, "read-more")}</span> <span>${sessionClicks.get(request, "test", "My Test")}</span> A stacktrace...
Staging Publishing Takes a Long Time
Issue Publishing from Staging takes a very long time Staging performance issues when publishing content Environment Liferay Staging Resolution The most common cause of this is trying to publish large amounts of data at a time....
Unable to start up server due to configurations from Oracle database
Issue Using Oracle and having a NULL dictionary in the table Configuration_ for the configurationid org_apache_felix_cm_impl_DynamicBindings, the below error will appear: java.lang.RuntimeException:...
After successful upgrade from Liferay Portal to DXP, portlets show "This portlet could not be found" messages and errors in logs
Issue After what looked like a successful upgrade attempt from Portal 6.2 to DXP 7.2, various errors are encountered when starting up the 7.2 bundle (including Failed upgrade process errors relating to the DDM...
GraphQL fails after update to Fix Pack 4 or Fix Pack 5
Issue When updating to Liferay DXP 7.2 Fix Pack 4 or Fix Pack 5, you may encounter the following error when using GraphQL: 2020-02-25 10:48:50.588 ERROR [http-nio-8080-exec-8][AuthVerifierFilter:62]...
"Incompatible argument to function" error on SimpleCaptchaImpl after installing Liferay DXP 7.1 Fix Pack 17 or 7.2 Fix Pack 5
Issue After installing Liferay DXP 7.1 Fix Pack 17 or Liferay DXP 7.2 Fix Pack 5, customers using Liferay may notice an error at startup: ERROR [Start Level: Equinox Container:...
Runtime error "Could not resolve module: _ Unresolved requirement: Import-Package com.liferay.portal.kernel.util; version="
Issue The below error is thrown at runtime while deploying the developed module. org.osgi.framework.BundleException: Could not resolve module: com.test.java.service [1103]_ Unresolved requirement: Import-Package:...
Cache is not replicating properly across the nodes in the cluster environment
Issue From one of the nodes, when uploading a document or creating web content, it's available under the content section in the other node. But when creating a page, adding the uploaded docs and existing web content...
On 6.2 fix packs before portal-167-6210, Liferay shows a blank home page on MS IE11 and MS Edge
Issue When working in a Portal 6.2 EE environment with JBoss EAP 7.0, a web server and a patching level lower than portal-167-6210, the Liferay home page, when displayed on MS IE11 and MS Edge, will be blank ...