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Custom field values are not saving for Document Folder
Issue Steps to reproduce: 1. Start Liferay DXP 7.2 2. Log in as admin. 3. Navigate to Custom Fields under configuration. 4. Select 'Documents Folder'. 5. Create a new custom field for the document folder. 6. Click on the "+" icon. Select 'Text Area' and give any name in the field. 7....
Fragment Configuration Breaks Form Display
Issue In 7.3 SP3, Changing a configuration setting that changes the applied CSS class on the fragment <div> causes the Form in the drop zone to be added twice, which results in the form not displaying at all. The following warning is displayed in the browser console with its...
Displaying and playing video files
Issue Looking for a scenario for the video popup displaying and playing video files on video file upload.    Environment Liferay DXP 7.3 Liferay DXP 7.4   Resolution By default, Documents and Media don’t generate previews for audio and video files. Using Liferay’s Xuggler integration,...
Error Reading Image File in Liferay Document Library
Issue I am getting the following error in the console log for an unidentified image: ERROR [https-jsse-nio-443-exec-7][ImageImpl:69] Error reading image 54130 com.liferay.document.library.kernel.exception.NoSuchFileException: {companyId=0, repositoryId=0, fileName=54130.gif,...
Enabling information about server errors in the JSON response
Issue There is no error messages from api json services. How to manage the serialization and access to  Json services In Liferay Portal 6.2 or DXP7.0 the server response is serialized and shows information related with server errors but now their are empty. Environment Liferay DXP...
How to download the files attached to forms
Issue A user with every permissions related with forms is unable to download the attached files Cannot find the download option in the form attached files list. Environment Liferay DXP  Resolution These form attached files are now part of the document library, so in order to access them,...
Video added in fragment not autoplaying on first page load
Issue A video added through the Video URL fragment on a content page (external URL or Document Library URL) configured as follows: Muted: false Autoplay: true Is not autoplaying on first page load/with unauthenticated users. Once you interact with the page (by logging in or clicking on...
Changing the Master Template leads to Error: Your request failed to complete.
Issue Changing the master template triggers: “Error: Your request failed to complete.” Error trying to assign an alternate master template to a web content article. Environment DXP 7.4 Resolution This can happen when assigning an alternate master template to an existing web content...
Style Book cannot be created or updated after upgrading to Update 4
Issue I get the following error message when a new Style Book is created or an existing one is edited: ERROR [http-nio-8080-exec-6][JDBCExceptionReporter:234] Batch entry 0 insert into StyleBookEntryVersion (mvccVersion, ctCollectionId, version, uuid_, styleBookEntryId, groupId,...
Deployment issues using the App Manager in Liferay PaaS
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue You upload an application/plugin using the App Manager in DXP and you only see that it is deployed in only one instance, and from...
Customize widget appearance when using Liferay's sharing URL
Issue Accessing to a widget's configuration -> Sharing tab, we can get a code snippet to share that widget in an external page. Once we share it externally, sometimes the appearance of that widget might not be as expected. Why and how to change it? Environment Liferay Portal and Liferay...
Using the iFrame tags for a video file downloads the file instead of embedding it when using Blogs
Issue If the iFrame tag is used to embed a video (.mp4) file within Blogs, the file is downloaded, instead of being embedded to be played.   Environment Liferay DXP 7.3   Resolution According to the documentation for iframe, the iFrame tag is best used for embedding PDFs and external...
Category missing or disappeared in production
Issue We noticed that a certain category disappeared from production. How can we find it or restore it? Environment DXP 7.3 Resolution Depending on your log level settings, your logs may show when and how it was deleted. You can find out more about log levels in the following article:...
Issues with downloading a zip file containing special characters
Issue When we want to download a "bulk" file (.zip file) from Liferay's Documents and Media and the included content contains any special characters (e.g.: ö, ü, ä etc.), there are different issues depending on the OS we use: Windows: An extra folder is added with a corrupted name...
Failed to verify signature and/or establish trust using any KeyInfo-derived credentials
Issue SAML has abruptly stopped working, and no user can log in. The Liferay console contains the following errors: DEBUG [ajp-nio-172.1.129.26-8080-exec-351][BaseSignatureTrustEngine:200] Attempting to establish trust of KeyInfo-derived credential DEBUG...
Deployment timeout when deploying backup service
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Under certain circumstances, a new deployment fails with a timeout message around the 30 minute mark: Deployment timeout in 30m 13s...
Category cannot be moved due to the error: "ORA-01795: maximum number of expressions in a list is 1000"
Issue We have lots of categories and subcategories. When we try to move one, we get the following error: 2021-12-08 07:35:08,104 ERROR [JDBCExceptionReporter:234] ORA-01795: maximum number of expressions in a list is 1000_ [Sanitized] 2021-12-08 07:35:08,108 ERROR...
Large page tree loads slowly and consumes too much memory
Issue If we create a page tree with lots of pages and subpages using the attached script. When a user views the page tree, the UI becomes unresponsive, the browser takes up a lot of memory and the page becomes unusable. Environment Liferay DXP 7.3 Resolution Upgrade to Update 4 It is...
Audience Targeting issue: CT_AU_ANONYMOUSUSER table is populated in the database
Issue I have an issue with the CT_AU_ANONYMOUSUSER table. It is populated and updated in the database even though there is no user activity. Environment Liferay DXP 7.0 Resolution There is an issue with the records being consistent in their presence in DB but inconsistent with the...
OutOfMemory: Metaspace Liferay PaaS
Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Sometimes on the logs appears below error Caused by: javax.servlet.ServletException: java.lang.OutOfMemoryError: Metaspace This is...

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