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Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue On RHEL7.7, the authentication code (captcha) on the password reissue...

Issue After deploying a customization on Liferay 6.2 there are xerces related error on server restart Apache xerces error in the logs after module deployment Environment Liferay 6.2 and JBoss EAP 7.0 Resolution This is caused by two versions of xercesImpl.jar being called: Liferay 6.2...

Issue What is the reason behind the following error which is thrown in the logs? [runtime:60] Error executing FreeMarker template FreeMarker template error: The following has evaluated to null or missing: ==> httpUtil.decodeURL(filename) [in template "20116#201520000000#523000001477" at...

Issue Deployments are currently timing out for some of our services, causing the deployments of those builds to fail. When looking at the console for the CI, I see the following error: {"status":403,"message":"Exceeded Quota...

Issue While navigating through DXP pages, the browser's console will occasionally print the below error: Error: Namespace "ClayTooltip.incrementaldom" already declared So far the issue was observed in the following cases: Case 1: Single Page Application enabled...

Issue Error as "ReferenceError: primordials is not defined" is thrown either while upgrading a theme or when importing a theme home/xxxx/yyyyy/theme$ yo liferay-theme:import 00h00m00s 0/0: : fs.js:27 const { Math, Object } = primordials;                         ^ ReferenceError:...

Issue After upgrading from a previous version of Liferay to Liferay DXP 7.2, some portlets were disabled and displayed error messages such as "This portlet is inactive. Please contact your portal administrator to enable it" when they were attempted to view.  Environment Liferay DXP 7.2...

Issue Elasticsearch indexing error is getting thrown as below while upgrading the Liferay portal DB. 2020-02-21 11:39:23.096 ERROR [Framework Event Dispatcher: Equinox Container: 6783392e-6833-4d6c-bcda-f2debdcd5865][Framework:93] FrameworkEvent ERROR java.lang.RuntimeException:...

Issue JBoss Server with Liferay DXP deployed cannot be started without any error in the log Environment Liferay DXP 7.0 Resolution Consider extending the timeout "jboss.as.management.blocking.timeout" in Jboss Configuration. For example, add the following system properties in...

Issue Not able to upgrade the portal DB from DXP 7.0 to DXP 7.2 with the below repository error. ERROR [ForkJoinPool-2-worker-0][UpgradeImageTypeContent:184] Unable to add the journal article image 237723783 into the file repository com.liferay.portal.kernel.exception.SystemException:...

Issue When trying to start up a DXP 7.0 portal on an empty Oracle database it fails. On the logs the following messages can be seen: 2020-02-20 20:16:01.209 INFO [localhost-startStop-1][VerifyProcess:81] Completed verification process com.liferay.portal.verify.VerifyProcessSuite in...

Issue I go to Control Panel > Configuration > Instance Settings (or Virtual Instances) I enter a valid mail domain and click Save I get the error: "Please enter a valid mail domain" Environment Liferay DXP 7.1 FP15+ Liferay DXP 7.2 FP1+ Resolution With LPS-97249, Liferay introduced a new...

Issue Running g! upgrade:check it turns out that a component was not migrated successfully, the output is for example: There is an upgrade process available for ServiceBuilder.service from 0.0.0 to 1.0.0 Upon executing the upgrade, a similar error appears:...

Issue When using the Freemarker directive ${device} and checking the resulting content on the interface, no actual device data will be returned: {brand=unknown, browser=unknown, browserVersion=unknown, model=unknown, os=unknown, osVersion=unknown, pointingMethod=unknown,...

Issue After setting Liferay to use JDK9 (or any major), customers may notice that the date formats will be invalid upon selection on the date picker: for example, in Swedish, for a date like February, 20th, the field will show y-02-20 instead of 2020-02-20 Environment Liferay DXP 7.1+...

Issue I'm using OpenJDK 11.0.6. When I deploy a module with custom JSP, JSP compilation fails with NullPointerException: java.lang.RuntimeException: java.lang.NullPointerException: entry at jdk.compiler/com.sun.tools.javac.api.JavacTaskImpl.handleExceptions(JavacTaskImpl.java:163) at...

Issue How could we minify js_loader_modules file to improve our page load performance? Environment DXP 7.1 Resolution Install Fix Pack 11 which includes the following fixes to improve the performance of js_loader_modules servlet. LPS-82808 LPS-83949 LPS-92402 LPS-92810 Use the following...

Issue When updating from DXP 7.2 GA1 to Fix Pack 4 you may encounter the following startup error: 2020-01-31 02:55:02.013 ERROR [Framework Event Dispatcher: Equinox Container: b8f39843-b261-414d-83ce-0349e281fc15][Framework:93] FrameworkEvent ERROR org.osgi.framework.BundleException:...

Issue Upgrade from 6.2 to DXP fails with IBM-specific AESSecretKey error, when a user was using IBM JDK for the 6.2 environment. 2020-01-08 13:00:49.267 ERROR [main][Base64:343] java.lang.ClassNotFoundException: com.ibm.crypto.provider.AESSecretKey...

Issue While configuring outlook mail through Liferay mail configuration the below exception is thrown : " Could not connect to SMTP host: smtp.office365.com, port: 587"  OR ERROR [liferay/mail-1][MailEngine:128] Unable to send message: Exception reading response...