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Unicode special characters from a UTF-8 encoded OSGI config file are not properly read
Issue 1. add the osgi config file attached to the osgi/config directory 2. start the liferay server 3. go to system settings to the comments section Expected result: discussionEmailBody property has "Mit freundlichen Grüßen" text inside body text Actual result: discussionEmailBody...
Unable to set a virtual host
Issue We can't add/update our domain to our site's or instance's virtual host We get the below error on the UI: Please enter a unique virtual host. Virtual hosts must be valid domain names. Environment Liferay Portal 6.2+ Liferay DXP 7.0+ Resolution There are a few things that might...
Can't disable propagation of changes because of modified display settings
Issue When trying to disable the propagation of changes from a site template to my site, the option is not shown, instead there's a message stating: You cannot enable the propagation of changes because you modified the display settings of this site. Use the default language options to...
Error when executing Groovy script: java.sql.SQLException: Can't call commit when autocommit=true
Issue When a Groovy script with a commit instruction is executed it fails with the error: java.sql.SQLException: Can't call commit when autocommit=true Environment DXP 7.2 Resolution On the portal-ext.properties file make the following changes: At the end of the jdbc connector...
Getting 400 error code while accessing adaptive media urls using public IP
Issue When accessing adaptive media URL's over public IP eg: http://Public_IP:8080/o/adaptive-media/image/35333/Thumbnail-300x300/url.png?t=1588749467134, the page gets redirected to the home page. While accessing the adaptive media URLs using localhost, 127.0.0.1, Server_IP, Private_IP...
JSP fragments modules status get back from Resolved to Active after removing OSGI/state folder
Issue After removing the OSGI/state folder and restarting the application, JSP fragments modules lose the status "Resolved" and get back to "Active". Environment Liferay DXP 7.2 Resolution Upgrade to fix-pack 5 or higher; or Request a hotfix with the LPS-102027 fix. Additional...
Unable to send email for new account created - handshake_failure error
Issue After configuring a secure mail server in Control Panel > Server Administration, the email notice for a new account created (or any other mail coming from Liferay DXP) is not sent. Instead, the stacktrace below is shown on the logs. 2020-06-01 15:30:21.926 ERROR...
Multiple compatible overloaded variations were found with the same priority on Liferay Layout Templates deployment
Issue When deploying layout templates with Freemarker code e.g. like the below: <span>${languageUtil.get(locale, "read-more")}</span> <span>${sessionClicks.get(request, "test", "My Test")}</span> A stacktrace will appear in the server logs: INFO...
Staging Publishing Takes a Long Time
Issue Publishing from Staging takes a very long time Staging performance issues when publishing content Environment Liferay Staging Resolution The most common cause of this is trying to publish large amounts of data at a time. Best Practice is to "publish small, publish often". Don't...
Unable to start up server due to configurations from Oracle database
Issue Using Oracle and having a NULL dictionary in the table Configuration_ for the configurationid org_apache_felix_cm_impl_DynamicBindings, the below error will appear: java.lang.RuntimeException: org.osgi.framework.BundleException: Exception in...
After successful upgrade from Liferay Portal to DXP, portlets show "This portlet could not be found" messages and errors in logs
Issue After what looked like a successful upgrade attempt from Portal 6.2 to DXP 7.2, various errors are encountered when starting up the 7.2 bundle (including Failed upgrade process errors relating to the DDM module), and portlets in the UI are replaced with a message that notes: "This...
GraphQL fails after update to Fix Pack 4 or Fix Pack 5
Issue When updating to Liferay DXP 7.2 Fix Pack 4 or Fix Pack 5, you may encounter the following error when using GraphQL: 2020-02-25 10:48:50.588 ERROR [http-nio-8080-exec-8][AuthVerifierFilter:62] java.lang.NullPointerException java.lang.NullPointerException at...
"Incompatible argument to function" error on SimpleCaptchaImpl after installing Liferay DXP 7.1 Fix Pack 17 or 7.2 Fix Pack 5
Issue After installing Liferay DXP 7.1 Fix Pack 17 or Liferay DXP 7.2 Fix Pack 5, customers using Liferay may notice an error at startup: ERROR [Start Level: Equinox Container: 03872104-7588-4c48-9e30-b4e53004033b][SimpleCaptchaImpl:93] bundle com.liferay.captcha.api:2.0.21...
Runtime error "Could not resolve module: _ Unresolved requirement: Import-Package com.liferay.portal.kernel.util; version="
Issue The below error is thrown at runtime while deploying the developed module. org.osgi.framework.BundleException: Could not resolve module: com.test.java.service [1103]_ Unresolved requirement: Import-Package: com.liferay.portal.kernel.util; version="[9.13.0,10.0.0)"_ [Sanitized] at...
Cache is not replicating properly across the nodes in the cluster environment
Issue From one of the nodes, when uploading a document or creating web content, it's available under the content section in the other node. But when creating a page, adding the uploaded docs and existing web content on the page, it's not getting reflected in the other node until and...
On 6.2 fix packs before portal-167-6210, Liferay shows a blank home page on MS IE11 and MS Edge
Issue When working in a Portal 6.2 EE environment with JBoss EAP 7.0, a web server and a patching level lower than portal-167-6210, the Liferay home page, when displayed on MS IE11 and MS Edge, will be blank  Environment Portal 6.2 EE portal-167-6210 or lower Resolution Set...
I cannot reinstall Marketplace applications in the App Manager
Issue I have issues with a Marketplace app, so I try to reinstall it I uninstall the App through the UI (from Control Panel > Apps > App Manager) I purchase the App again from the Marketplace (Apps > Store) Once it is Purchased, I click the Install button next to the App Result: I get an...
Fragment is not resolved after a clean server restart
Issue If I deploy a fragment, it works fine for the first time. But when I stop the server, delete osgi/state folder, and restart it, the fragment fails to resolve. It needs to be restarted in gogo shell to go to resolved state. Environment Liferay DXP 7.1 Liferay DXP 7.2 Resolution...
After soy modification, the components under Control Panel are not visible
Issue Post portal upgrades from DXP 7.0 to Liferay 7.2, under the control panel, pages like the site, user organization, etc are not visible and getting UI error as "XXXX is temporarily unavailable" Environment Source version: Liferay DXP 7.0 Destination version: Liferay DXP 7.2...
Unable to configure the portal-{WebID}.properties for each instances
Issue In Liferay, we have a feature of configuring different portal-{WebID}.properties (portal-ext.properties) for each instances. This configuration is not working in DXP 7.2 with fixpack dxp-2 and above. Environment Liferay DXP 7.2 with fixpack dxp-2, dxp-3 and dxp-4 Resolution The...

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