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java.lang.RuntimeException: java.lang.NumberFormatException: For input string: "" after upgrading to a new 7.4 Update version

legacy Troubleshooting

Issue After upgrading from DXP 7.4 Update 55 to Update 58, exception java.lang.RuntimeException: java.lang.NumberFormatException: For input string: "" is thrown during Liferay startup 2023-02-28 12:15:02.136 ERROR...

Maximum Days to Display option not working as expected in Calendar event

legacy Troubleshooting

Issue Steps to Reproduce: 1) Start a Liferay bundle 2) Add Calendar portlet to a page. 3) Go to Configurations of calendar portlet. 4) Go to display settings and do the following settings. i) Enable only the Agenda...

The webapps folder is re-created

legacy Troubleshooting

Issue We have moved the $CATALINA_HOME/webapps folder to a separate partition. We have updated the appBase attribute to point to the new directory, and have deleted the original webapps folder under $CATALINA_HOME. We are...

Task scheduler extending BaseMessageListener not working after restart

legacy Troubleshooting

Issue A task scheduler component extending BaseMessageListener works correctly when deployed to Liferay. When the server is rebooted, though, the task is not registered and it won't be executed. Environment Liferay...

The Layout Page Template Entry Widget Page Template Name could not be imported

legacy Troubleshooting

Issue A page template cannot be imported Steps to Reproduce: 1) Create a site named 'Test Site 1' 2) In Test Site 1, Design -> Page Templates -> Page Templates, create a new set. 3) Under the set, create a widget...

Unable to create message factory for SOAP

legacy Troubleshooting

Issue When attempting to implement a soap client to call remote soap services, the following error occurred: Caused by: javax.xml.soap.SOAPException: Unable to create message factory for SOAP: Unable to create SAAJ...

ConnectionPoolTimeoutException: Timeout waiting for connection from pool exception when using HttpUtil.URLtoString method from a custom development

legacy Troubleshooting

Issue We are using Liferay URLtoString method from com.liferay.portal.kernel.util.HttpUtil in our custom development to call an external web service We are getting ConnectionPoolTimeoutException: Timeout waiting for...

The exception "java.lang.NoClassDefFoundError: aries/base/Parameter" occurs after upgrading from 7.3 GA1 to 7.3 Update 21

legacy Troubleshooting

Issue I am seeing this error after upgrading Liferay 7.3 GA1 to 7.3 Update 21 with WebLogic 12c R2 java.lang.NoClassDefFoundError: aries/base/Parameter Environment DXP 7.3 Resolution Update the portal property...

Unable to sort the entries by using the External Reference Code

legacy Troubleshooting

Issue It's not possible to sort the entries by using the External Reference Code Steps to Reproduce: 1) Create an object 2) Create Field text 3) Navigate to View tab > Create a Custom View > Mark as default 4)...

The mandatory field Language of object is empty and is possible to save the changes

legacy Troubleshooting

Issue Why it is possible to save the mandatory Language field without any value? Steps to reproduce: 1) Navigate to Control Panel > Object > Objects 2) Create a custom Object 3) Create a Text field 4) View this...

Receiving NoSuchMethodError on DLAppService.AddFileEntry function

legacy Troubleshooting

Issue Using the following method, to add file entries to the portal, at deployment: addFileEntry( String externalReferenceCode, long repositoryId, long folderId, String sourceFileName, String...

WYSIWYG editor in custom jsp is not working

legacy Troubleshooting

Issue Adding a WYSIWYG editor to a portlet by following this document is not working with the below error 2023-01-02 10:04:42.080 ERROR [http-nio-8080-exec-6][IncludeTag:128] Current URL /announcements...

com.liferay.petra.process.ProcessException: java.io.IOException: Broken pipe error during indexation process

legacy Troubleshooting

Issue We have configured the text extraction functionality in an external process using the configuration: text.extraction.fork.process.enabled=true...

Unable to define the searchable option with new objects fields

legacy Troubleshooting

Issue Unable to configure the searchable options of new fields added to an object after it has been published. Steps to reproduce: Create an object: 'Pets' Add a new field: 'petName' (Text, indexed as text) Publish...

Unable to Publish Object Definition Relationships after Importing

legacy Troubleshooting

Issue The user is not able to publish Object Definition relationships after importing them Steps to reproduce: 1) Navigate to the Applications Menu -> Control Panel -> Objects 2) Import one Object Definition with a...

Options missing in portlet menu when using theme generator generated theme

legacy Troubleshooting

Issue When using a base theme generated by the theme generator following the steps listed here, the portlet menu only displays "Permissions" and "Configuration Templates". Environment Themes generated for Liferay 7.4...

Upgrade error "Column AssetEntries_AssetCategories.ctChangeType already exists with different type than BOOLEAN" occurs with Oracle 19c database

legacy Troubleshooting

Liferay Support does not recommend or endorse specific third-party products over others. The information provided about products not created by Liferay is for reference purposes only, and any implementation of these principles...

Hypersonic Database Error - org.hsqldb.HsqlException

legacy Troubleshooting

Issue We are testing in a new environment and are seeing the following error in the log: ERROR [Portal Dependency Manager Component Executor--2] [UpgradeStepRegistratorTracker:184] Failed upgrade process for module...

Error when we create a site with Minium template

legacy Troubleshooting

Issue When creating a new Site using Minium template, the following stack trace is seen in the logs: 2022-09-22 13:06:24,120 main ERROR Could not create plugin of type class...

How to fix the error: Store is not available. Caller service needs to wait for store factory with "dl.store.impl.enabled=true"

legacy Troubleshooting

Issue When starting one Liferay node, the following error is written to the log file: Store is not available. Caller service needs to wait for store factory with "dl.store.impl.enabled=true". The Liferay server is using...

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