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Google Cloud Translation Fails with "Too many segments" Error

Issue When attempting to use the automatic translation feature for an entire page o contents with multiple fields, the process fails. The logs show the following error:...

Not able to see icons in a Spritemap Client Extension

legacy Troubleshooting

Issue After upgrading to 2025.Q1.8, the icons from the Spritemap CX (Client Extension) are missing and requests for the Spritemap have been blocked Environment Liferay DXP Quarterly Release 2025.Q1.8 Resolution In...

Users with permissions to create Collections are unable to select global Document Types

legacy Troubleshooting

Issue Users with permissions to create Collections are unable to select global Document Types when creating a new Manual or Dynamic Collection with the Document subtype. Environment Quarterly Release Resolution Please...

NullPointerException in getArticleDisplay without a ThemeDisplay

legacy Troubleshooting

Issue After upgrading to Liferay DXP 7.4 2025.Q1.0 or a newer version, calling the JournalArticleLocalService.getArticleDisplay() method for a Journal Article located in the Global Site fails if the...

When I click the "Previous" button on checkout, the saved shipping address is not populated

legacy Troubleshooting

Issue I have an issue with the commerce order. I added a product to the cart. I went to the order page where I provided the shipping address, then clicked "Next. On the checkout page, when they click "Previous", the...

Logging to application always taking to home page instead of request url

legacy Troubleshooting

Issue We are encountering an issue where users are consistently redirected to the application's homepage immediately following SAML authentication, even when an alternative page was initially requested. Environment...

I cannot scroll in content page edit mode on Tablet view

legacy Troubleshooting

Issue I have an issue with scrolling in the content page edit mode on Tablet view. I added a big image to the page. When trying to scroll on Tablet view, it does not work. Reproduction Steps: Start 2024.q3.0 Edit the...

Object Validation Not Working Post Upgrade

legacy Troubleshooting

Issue After upgrading Liferay DXP from 2024.Q3.xx to 2025.Q1.xx, Object Validation is no longer functioning as expected. Steps to reproduce: Start a clean instance of DXP 2024.Q3.12. Navigate to Control Panel >...

Unable to Trigger Object Action Notifications for Site Role Users

legacy Troubleshooting

Issue When an Object action is configured to send a notification to a site role, the notification fails to send to the users with that role. The following NoSuchRoleException is thrown in the logs: 2025-05-30...

Modal Size is Ignored for Guest Users when Using Liferay.Util.openModal()

legacy Troubleshooting

Issue When using Liferay.Util.openModal() within a fragment, the specified size (e.g., size:"xl") is visible for only logged-in users, but it is ignored for guest users. For guest users, the modal opens in a...

Entry Sequence Not Reflected in Collection Fragment Using Custom Fragment

legacy Troubleshooting

Issue When using a Collection Fragment with a Custom Fragment to display entries from a Liferay Object, the sequence of the entries is not reflected correctly on the page. The order of the entries appears to be...

Office 365 error “SyntaxError: Unexpected token '<', ..."

legacy Troubleshooting

Issue Sometimes editing a document if Office 365 fails with the error SyntaxError: Unexpected token '<', ... When that happens, the following errors are thrown in the logs ERROR...

Unable to see the site level vocabulary in collection filter

legacy Troubleshooting

Issue Unable to see the site-level vocabulary in the collection filter Steps to reproduce: 1. Start the server 2. Create the vocabulary by navigating to the 'Site Panel' > Categorisation > Categories. 3. Create...

compileOnly is not working in the build.gradle

legacy Troubleshooting

Issue We are using com.liferay.gradle.plugins.workspace version: "13.0.8" in the 2025.Q1 bundle and we noticed that when we use compileInclude in the build.gradle then only it is working. It is not working with...

B2C SSO Configuration with OpenID Connect Not Working

legacy Troubleshooting

Issue Setting up Business-to-Consumer (B2C) single sign-on (SSO) configuration with Liferay using OpenID Connect (OIDC) in Azure AD B2C is not working as expected. After enabling OpenID under Instance Settings in...

Raylife Site Creation Fails with 'Unexpected Error'

legacy Troubleshooting

Issue When creating a site using the Raylife AP or Raylife D2C templates, the process fails with the UI showing: "An unexpected error occurred." In the Liferay browser console, the "CommerceChannel is null" error...

Unable to schedule Web Content with past dates

legacy Troubleshooting

Issue As of 2025.Q1, you can no longer edit the "Display Date" field or schedule the publication date for past dates—only for future ones. As a result, you are unable to perform a key use case that used to...

Cluster won't be established and traces show Autodetecting JGroups outgoing IP address and interface for false:80

legacy Troubleshooting

Issue After setting up a Liferay cluster, the cluster won't be properly established. There's a suspicious trace in the logs INFO [SCR Component Actor][JGroupsClusterChannelFactory:130] Autodetecting JGroups...

hotfix-123 :: Currently not installed; Won't be installed: requires version 2025.Q1.XX

legacy Troubleshooting

Issue After adding a hotfix in the patching folder and running the ./patching-tool.sh info command, it shows the following response: Product information: * DXP version: 2025.Q1.x LTS * Patching Tool version:...

Search navigation not showing the correct pagination or displaying the last couple of Web Content documents

legacy Troubleshooting

Issue When using the search navigation, we've discovered that not all of the web contents are displayed. The pagination is also not reflecting the correct amount of web content documents. Steps to reproduce: 1. Start...

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