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ADA Accessibility - I expect the Option Menu Button to adhere to accessibility standards

Issue Expected Result: I expect the Options Button Menu to behave in the following ways: 1. The Screen Reader should read that state of the button (expanded or collapsed) 2. Focus should move to the Export and...

Empty page when opening Content & Data > Forms

legacy Troubleshooting

Issue After installing a hotfix, we see an empty page when navigating to Content & Data > Forms There is no error in the console or browser console Environment Liferay DXP 7.4 Resolution This could be the result...

Error: You have exceeded the developer mode connection limit

legacy Troubleshooting

Issue Why am I getting the following message on Liferay portal? Error: You have exceeded the developer mode connection limit. Click here to reset all connections. Environment Liferay DXP 7.0-7.4 Resolution...

All settings are lost when the Template contains the "%" character in the Workflow Definition

legacy Troubleshooting

Issue I created a notification in a node of my Workflow and inside the Template field I placed a content that has the character "%", for example: <![CDATA[We received your shipment %]]> After saving and reopening...

502 Bad Gateway on traffic from https://px.ads.linkedin.com

legacy Troubleshooting

Issue The browser console is showing a 502 Bad Gateway on traffic from https://px.ads.linkedin.com, specifically https://px.ads.linkedin.com/collect?v=2&fmt=js&pid={PID}&time={TIMESTAMP}&url={URL} Environment Liferay DXP...

How can I enable reCAPTCHA in my Liferay SaaS environment

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue In my Liferay SaaS environment I cannot see the option to...

Forms are not appearing - "global is not defined"

legacy Troubleshooting

Issue Forms are loaded but cannot be edited in production, or Add to Cart button disappears, meanwhile error like Uncaught (in promise) ReferenceError: global is not defined will be observed in the front-end....

How to resolve unsuccessful deployment to Liferay SaaS EXT environment due to liveness probe failure

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue While deploying a Client Extension to the Liferay SaaS EXT...

Deployment fails with error "manifest for liferay/dxp:7.3-u6 not found: manifest unknown"

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue I'm trying to deploy the liferay service but the process...

Unable to use Utility Pages in my Liferay SaaS environment

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Are there any restrictions on the use of utility pages in LXC...

Deployment is in progress but container is started

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue The Overview tab shows, the deployment for one of the...

Production deployment fails

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue Deployment of Liferay service has failed, and the...

Exceeded Quota Limit - Desired service spec cpu exceeded the max limit for provided plan on Liferay SaaS EXT environment

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue While deploying a client extension to an Liferay SaaS EXT...

User enumeration attack via response time

legacy Troubleshooting

Issue It is possible to determine if an email address is valid or not (i.e., user enumeration) by comparing the request's response time. This can be done by checking the browser's network tab and comparing...

"Invalid host name" warning message found in logs

legacy Troubleshooting

Note: please note that Liferay has renamed its Liferay Experience Could offerings to Liferay SaaS (formerly LXC) and Liferay PaaS (formerly LXC-SM). Issue While checking the logs of the Liferay service you can...

'compileOnly' is not allowed as it is defined as 'canBeResolved=false'

legacy Troubleshooting

Issue Some build actions fails upgrading the workspace from gradle 6 to 7 eg: $ blade gw eclipse * What went wrong: Execution failed for task ':modules:xxxxxxxxxxxxx:eclipseClasspath'. > Resolving dependency...

Getting welcome_bg.jpg missing reference error when trying to import a LAR file

legacy Troubleshooting

Issue When trying to import a LAR file, the following error message is being displayed in the UI: There are missing references that could not be found in the current environment. Please import the following elements...

"Uncaught (in promise) ReferenceError: global is not defined" or "Error: Load timeout for modules" errors reported in the front end.

legacy Troubleshooting

Issue There are "Uncaught (in promise) ReferenceError: global is not defined" or "Error: Load timeout for modules" errors reported in the browser console and cause some abnormal behavior like some buttons disappearing,...

Checking for vulnerability to CVE-2022-42889

legacy Troubleshooting

Issue Is our Liferay instance vulnerable to CVE-2022-42889? Environment DXP 7.4, DXP 7.3, DXP 7.2, DXP 7.1, DXP 7.0 Resolution Look for commons-text in ${liferay.home}/license/versions.html, if you do not find it, you...

ADA Accessibility - the "Select" button is missing an accessible label

legacy Troubleshooting

Issue Expected Result: I expect the "Select" button to have an accessible label, such as "Select [Parent Organization] Button" Actual Result: "Select" button is announced simply as "Select" Steps to Reproduce:...

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