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Web Content Templates Using Liferay Taglibs Should Not Be Cached to Avoid Incorrect Display of Web Contents

Web Content Templates allow the use of Liferay Taglibs for creating common front-end UI components in your web content. Please note that by default, Templates are cached to improve its performance, meaning that Taglibs may not function correctly if included in the Template's script....

Favicons is working in Android devices but not in Apple devices

legacy Troubleshooting

Issue Adding the site to the home screen or a bookmark in IOS device, it is not taking a favicon rather it is taking the screenshot of the page from the site being bookmarked. Environment Liferay Portal 6.2 Resolution Specifying a webpage icon for web clip would look and behave in a way...

Password is visible as a plain text in LDAP request

legacy Troubleshooting

Issue When intercepting the LDAP request using any third party tool(ex. Wireshark) password is visible as a plain text Environment Liferay 7.0 Resolution Enabling LDAP over SSL will transmit the credentials with encryption format in LDAP request i.e. ldaps://ipaddress:port Additional...

Guest user is unable to see the different locales after updating to SP17 or above

legacy Troubleshooting

Issue After updating the portal from SP17 or above, locales are not working for guest users Environment Liferay Portal 6.2 Resolution Set this to 0 if the locale is not automatically prepended to a URL. This means that each URL could potentially point to many different languages. For...

Error thrown while installing LDS

legacy Troubleshooting

Issue While installing Liferay Developer Studio, after providing the email address and password when we click on Next, an error related to the token generation is thrown as shown below. Problem running post-install step. Installation may not complete correctly. Could not create DXP...

LDAP User Groups are not Importing in Liferay DXP 7.1

legacy Troubleshooting

Issue When attempting to import Users with LDAP, sometimes User Groups do not import Environment Linux OS - Red Hat Enterprise 7.6 Liferay DXP 7.1 patched with dxp-10 LDAP Resolution This issue may occur if the User's CN contains a comma. A fix for this issue is available in LPS-95871.,...

Assignment of 'View' Permission for a folder having too many documents is taking longer time.

legacy Troubleshooting

Issue Unable to give 'view' permission to a folder that contains a huge number of files. That is, For a particular folder consisting of a very huge number of documents (nearly more than 50k docs), giving 'view' permission to any of the roles to that folder and try to save, the saving...

Unable to process SAML SSO request

legacy Troubleshooting

Issue After configuring SAML SSO successfully, the user is unable to perform login and getting the following error in UI and Server console. UI Error: "Unable to process SAML request" Server Console: ERROR [http-nio-8080-exec-1][MandatoryAuthenticatedMessageRule:37] Inbound message...

I can't autodeploy in DeveloperStudio

legacy Troubleshooting

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue On the server in DeveloperStudio, the test module is displayed as "Could...

Can't publish pages to live in staging

legacy Troubleshooting

Issue When I try to publish layouts to the Live site of Staging, it fails with an exception: java.sql.SQLException: Connection has already been closed. Environment Liferay DXP 7.0 Liferay DXP 7.1 Resolution Check your database connection pool configuration If one of the transactions last...

Long Web Content articles are not returned in search results

legacy Troubleshooting

Issue Very long web content articles are not being returned in search results Environment Liferay DXP 7.0 Liferay DXP 7.1 Resolution This is due to a limitation in Elasticsearch where the number of bytes for any field being indexed cannot exceed 32,766. This value is hard-coded and...

Screen name validation error

legacy Troubleshooting

Issue Unable to choose a specific Screename. It could be cause by the following reasons: This specific Screen name is already chosen This Screen Name is not validated because the characters are not according to the screename characters politics. Conflicts with an external authentication...

Known Issue: CSS Builder Versions Errors for War-style Projects

legacy Troubleshooting

This article documents a known issue in the CSS Builder-3.0.0. This issue affects developers who are still using existing war-style (war-mvc-portlet or spring-mvc-portlet) projects and an older version of the CSS builder (css.builder-2.x) . It was discovered that if the CSS Builder...

Delete Duplicate Site Templates resulting from Portal 6.1 to DXP 7.0 upgrade

legacy Troubleshooting

Issue After upgrading from Liferay Portal 6.1 to DXP 7.0, you may observe duplicate Community/Intranet Site Templates. I did not use the Liferay's default Community/Intranet templates Environment Liferay DXP 7.0 Liferay Portal 6.1 Resolution In DXP 7.0, go to Control Panel > Sites >...

Users who were able to view Site Pages in the Control Panel in 6.1 cannot see Site Pages in the Dockbar in 7.1

legacy Troubleshooting

Issue In 6.1, we had an Organization Role which provided Control Panel access for users to view Site Pages. Following the upgrade to 7.1, we noticed users with this role are unable to see Site Pages in the dock bar. Environment Liferay DXP 7.1 upgraded from Liferay Portal 6.X Resolution...

Unable to import more than 100MB

legacy Troubleshooting

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue If you specify a lar file larger than 100MB in size for import, an error...

Known Issue:

This article describes a known limitation visible in the Alloy Editor as documented in LPS-71067. When using the editor's source mode and entering a <form> tag, the editor will remove it upon switching back to Alloy Editor's WYSIWYG or publishing the content. Root Cause The root cause of...

When web content is saved, the content is not updated.

legacy Troubleshooting

Please be aware that the page you are viewing has been machine translated from Japanese into English and may contain some translation errors. If you observe any issues with the translation, please contact us. Issue After modifying content, an error occurs on the browser side and the...

After upgrading to DXP 7.1+, items in Workflow can't be rejected

legacy Troubleshooting

Issue After upgrading from Liferay Portal 6.X to Liferay DXP 7.1+, we are no longer able to reject items in workflow using the default Single Approver workflow Items can still be approved, but if we attempt to reject it we see this error in the logs: ERROR...

Troubleshooting SAML Single Log Out when SLO fails

legacy Troubleshooting

Issue User is not logged out from Liferay SAML when the instance has expired. Liferay Session Timeout is set to 30 minutes and SAML Session is to 90 minutes. When SLO is triggered, the user is still signed in. Environment Liferay DXP 7.0, 7.1 Liferay Portal 6.2 Resolution SAML Session...

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